pet friendly hotels in San Juan, PR

1. Trópica Beach Hotel

About this hotel

Set on a residential street, this contemporary hotel is a 3-minute walk from Ocean Beach, a kilometer from Expressway 26 and 2 km from the Museo de Arte de Puerto Rico.Warmly decorated rooms have en suite bathrooms. Some add furnished balconies.Loaner bikes and snorkeling gear are complimentary. There’s also an outdoor plunge pool, a cafe and a chic restaurant, plus a bar.

Things You Need to Know

  • Guests praised the beds
  • 12 min walk to Playa Ocean Park
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned restaurants 48 times
  • Guests mentioned pools 13 times

Feedback From Real Customers

Zaina Il

Will definitely stay here again! Perfect location just a block away from the beach Important to mention they give you towels AND chairs for rentModern updated rooms that are very clean! No carpets which I appreciate

Staff is super kind and helpfulThis is a simple nice modern mid end hotel in a city like area, not a resort, keep that in mind to all those looking! It’s not beach front all inclusive with chairs, umbrellas, cabanasand that’s not why people come to this location It’s very much nice local corner of San Juan with a local beach and lots of local hangout spotsThis is what I was looking for in my stay and had everything we could need for a very fair price and perfect location in a city like area walking distance to local beach, restaurants, and cafes but also has parking for fee if you have a carNote: no elevators !!

Torianesha Davis

Hidden gem All staff members were very nice and service us top notch The room was perfect for what we needed

I actually like that there is a restaurant on site but it is not affiliated with the hotel The location is great A short walk to the beach and a few restaurants The only reason I did not give it a 5 is because there is no elevator

Kuen Roberts

When I come back to Puerto Rico I will stay here again The staff was very friendly I appreciated that they gave us free water and a nice tropical drink upon arrival

They had beach towels and beach chairs that we were allowed to use at any time for free The rooms were cleaned as often as we needed The location is perfect too Just a block away from many restaurants and just a block away from the beach Highly recommend!

2. Hyatt Place San Juan (3-star hotel)

About this hotel

This relaxed hotel is 5 km from Castillo San Felipe del Morro, 3 km from art exhibitions at Museo de Arte de Puerto Rico and 2 km from the sandy Condado Beach.Straightforward rooms and suites offer complimentary Wi-Fi, flat-screen TVs and pull-out sofas, plus minifridges, and tea and coffeemaking facilities. Some have living areas.Amenities include an outdoor pool, a terrace and a gym. There’s also a cafe/bar, a 24-hour market and a pool bar, plus meeting space. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the large rooms, which have minibars
  • 5 min drive to Condado Beach
  • Guests liked the friendly, professional service
  • Guests praised the restaurant
  • Guests mentioned lobbies 31 times
  • Guests praised the fitness center, which has weight machines
  • Guests praised the outdoor pool

Feedback From Real Customers

Emma Fabre

The rooms are spacious and clean, the pool is great too Breakfast was really disappointing, especially for the price you pay Moreover, they mistakenly billed us two nights instead of one, rather unprofessional for a hotel that would like to be seen as high-end

They indicate they have a 24/7 desk but, despite telling them in advance we will be arriving around 3AM because of our flight, we got a « no show » and two nights billed (we stayed only a night) Issue was quickly solved though

Alixandria Warren

I wouldn’t recommend this hotel and feel the other reviews are very deceiving The hotel is outdated, smells weird in general areas and rooms I went in three different rooms and found issues around cleanliness, quality of room, loudness of air unit and extreme dust

They also allow pets which is fine but I’m not a fan There is no microwave and coffee machine outdated There also seems to be mold growing and appears to be painted over or dirt There is also rust of a majority of furniture in room I think the staff however are amazing They are kind, friendly and extremely helpful I think this might be what gives the hotel such high ratings Overall the hotel is outdated but with great staff

Bill Westervelt

I was impressed with the staff at this Hyatt Check in took a total of 2 minutes, folks at the cafe/bar were very helpful and the bartender made a great margarita The room was showing its age a bit but they had a full complement of accessories (including an extra blanket), a modern HVAC controller, and it was relatively quiet – even on a Saturday night

There is not a lot around this hotel but it is in a nice area where you can go for a walk or a jog and its convenient to the airport The only real negative is the lack of restaurant choicesI would definitely stay here again

3. Santurcia Hostel

About this hotel

Amid eateries on a tree-lined street, this trendy hostel is a 3-minute walk from the Museo de Arte de Puerto Rico and 1 km from Ocean Beach West on the North Pacific Ocean. It’s 6 km from Luis Muñoz Marín International Airport.Colorful, mixed-gender and female-only dorms feature lockers, bunk beds and Wi-Fi access. Fashionable private rooms add sitting areas.Communal amenities consist of a kitchen and a hip lounge. There’s also a rooftop bar with a terrace and city views.

Things You Need to Know

  • Guests praised the kitchenettes
  • Walking distance to the Museum of Art of Puerto Rico and the Puerto Rico Museum of Contemporary Art
  • 14 min drive to Luis Muñoz Marín International Airport
  • Guests praised the service
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Anirudh Bainwala

Santurica is one of the best hostel options in San Juan Firstly it is Centrally located with plenty of food options around and close to the famous market place Secondly the staff and service are amazing, they are proactive and reach out to ensure you have a good stay

Thirdly they have both dorms and private rooms to chose from depending on your budget and lifestyle The private rooms are big and comfy!The dorms are great but could be better – having night lights, Power points in bunk beds would be great The lockers in the dorms are old, and the paint is chipping which is a health hazard – advise you replace them Metal sliver entered my skin while using the locker and could have been hazardous

Zandria Winn

So I am still here at Santurcia but I want to give a shout out to Ahmed (the owner) and the other staff because I had a situation and they immediately jumped in to help with no hassle or judgment After an “interesting” stay in PR thus far I really appreciate their kindness I am looking forward to my next 10 days here

Thank you 🥰The only* complaint I have is I think they should put fans in the kitchen area as it gets pretty hot in there but the rest of the building is kinda cold at times so I guess it can be considered a haven for the more cold-natured folks 😅

J

I had a fantastic stay here with a few things that could be worked on I booked this hostel because it was the only one left that had female dorms available and I’m so glad I chose them The rooms were exactly as pictured and staff was super friendly and gave great customer service

I stayed about 6 days in the 4 bed all female dorm and had the best roommates Each room gets there own shower and ours was very clean Just a few things to note about the rooms was that if your on the top bunk your outlet is all the way down at the bottom of the bottom bunk and the ladder was kind of hard to use, there wasn’t anything to really grab on to which I didn’t realize when I requested the top bunk Also it would be helpful to have a small lamp or something at each bed in the wall as I’ve seen at other hostels Each room was air conditioned except the kitchen, maybe add a fan somewhere? Also, these are small things but please add a mosquito catcher to the kitchen😫 because there are opened vents(?) In there they get in and I got bit up And I think you should change the type of trash can that’s in the kitchenit requires guest to use their fingers to opening lid which isn’t very sanitaryjust a cheap one with a pedal will do Just one more thing to note, they do rent out the rooftop to non guest on weekends sometimes which I did not know I get it, make that money anyway you can BUT maybe give the guest some rules because whoever was having a birthday party that night was obnoxiously loud and stomping and singing (screaming) at the top of their lungsI’m pretty sure they did it on purpose Luckily I was leaving that night but the rest of my stay was very nice Like I said these aren’t that big of a deal and the pros definitely outweigh any cons It’s in a great location with a grocery store nearby and a nice coffee shop across the street Old San Juan is about a 15min UBER drive and the Art Museum is a block away I highly recommend this place even with those few hiccups, it’s the best hostel I’ve stayed at so far I would definitely stay here again

4. DoubleTree by Hilton Hotel San Juan (4-star hotel)

About this hotel

Set in the Condado district, this upscale hotel is a 13-minute walk from the Museum of Art of Puerto Rico and 2.2 miles from Condado Bridge Beach.Rooms offer contemporary decor and custom-designed beds, plus kitchenettes, flat-screen TVs and free Wi-Fi. Upgraded rooms add balconies, wall beds and/or garden views.Freebies include a beach shuttle and cookies upon arrival. Dining options include a restaurant serving breakfast (fee) and international cuisine, Asian and pizza restaurants, and a chocolate shop, plus a coffee shop and a 24/7 convenience store. There’s an outdoor pool, a fitness room and an upscale spa, as well as a business center.

Things You Need to Know

  • 6 min walk to the Museum of Art of Puerto Rico
  • Guests mentioned the rooms are clean but small
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “Umbrella” 10 times
  • Guests praised the breakfast
  • The fitness center has treadmills and weight machines

Feedback From Real Customers

sharlene brown

This hotel has been updated (relative to the Hilton Ponce property we spent the first 5 days at) However, the room wasn’t thoroughly cleaned — debris from previous guests on the floor and the bed linens appeared unchanged We requested clean linen and changed it ourselves

The restaurant was nice and the food slightly above average but service was always excellent The chicken wings with guava BBQ sauce was very good but the ribs were tough and not edible (per my mom)In the immediate vicinity of the hotel, there is a Denny’s, an Asian restaurant, and several other stores Going down the block and around the corner, the neighborhood appeared run downIf I travel back to San Juan, I’ll stay at the Marriott which is about 10 minutes away That property was right on the beach and had a huge lovely pool

Suchith Rajasekharan

I have stayed at Motel 6 with better facilities Don’t come expecting the amenities you’re used to in continental US or any other region with decent hospitality Only the restaurant at the front is upscale

Nothing else about this hotel deserves a star rating The rooms are small, shabby, poorly lit and congested The toilet doesn’t provide complete privacy which is weird if you’re not traveling with a romantic partner They charge 4 star prices for non star service The staff is either helpless or not very helpful Certainly not very hospitable You’re better off paying a little extra and staying at a 5 star hotel by the beach

Joseph Shackleton

Been here couple times now, never had a bad experience like some have posted Great location to just exit hotel and get out in the town Large supermarket right across the street and many restaurants located within walking distance of hotel

Staff are always pleasant and accommodating If you are looking for large rooms this is not your place, but most don’t go to stay in rooms anyway

5. Courtyard by Marriott San Juan Miramar (3-star hotel)

About this hotel

Set 1.6 km from Condado Beach, this relaxed hotel on a bustling street is 4.8 km from both Old San Juan Downtown and San Juan Cruise Pier.Casual rooms with warm decor offer free Wi-Fi, and flat-screen TVs with premium channels. They also include minifridges and coffeemakers. Upgraded rooms include sitting areas with pull-out sofas, while suites have separate living rooms.There’s an upscale restaurant and a more informal dining venue, as well as an outdoor pool and a fitness room. Parking is available for a fee.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to the Puerto Rico Museum of Contemporary Art and the Fortín de San Gerónimo
  • Guests praised the friendly service
  • Some guests complained about the upscale restaurant
  • Guests mentioned “cruise ships” 10 times
  • The fitness center has elliptical machines and free weights

Feedback From Real Customers

Rick Ewart

I’ve been to San Juan more than a dozen times and this was possibly the best hotel stays yet Definitely above average in terms of hotel condition (well maintained) and the staff genuinely seemed interested in providing good service From the valets to front desk, to bar staff, and housekeeping, everyone was great

Heard similar comments from others there for work Its well located, within short walking distance of a super market and several restaurants It is where I plan to stay going forward

Anthony Orpen

Don’t forget to use ʜᴏᴛᴇʟʙoʟʟʏᴄᴏm when booking a stay They compare hundreds of hotel sites and typically will have rooms much cheaper compared to others! Thank me later on! This hotel is one of the best in this area

I have been coming here for a very long time If you decide to stay here you definitely won’t be disappointedAmazing! Truly one of the best stays near Old San Juan And the restaurant was also amazing I highly recommend this spot, thanks to the front desk and waiters for their great service

Jasper Buchert

Valet parking is $20 & is the only option if you have a car We were leaving for the airport the next morning & I asked about an airport shuttle at the valet They said yes, I asked several questions about how often it comes, he pulled out a clipboard & didn’t seem confused at all about what I was asking

I told him we were going to return our rental car & take the shuttle the next morning All seemed fine We return our rental car, & when we get back the front desk informed us there is no airport shuttle So after we returned our rental car, we must Uber to the airport No apology givenThere is a daily resort fee for reasons unclear The beach is a hike & there are no perks to the hotel (no shuttles, breakfast not included, fees for everything, etc)All of the shaded tables around the pool are reserved for restaurant customers & the lounge chairs in the full sun are uncomfortable & so hardBed was comfortable, shower was hot, room was tiny with nowhere to put your suitcase Just enough room between the end of the bed & the furniture to be able to walk The fire alarm was taken apart (is that even legal?) & housekeeping started knocking on doors at 10am, checkout is noon

6. Condado Palm Inn (3-star hotel)

  • Address: 55 Condado Ave, San Juan, 00907, Puerto Rico
  • Phone: +1 787-721-9500
  • Ratings: 4.2 (1741 reviews) Very good
  • Website : Condado Palm Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Low-key rooms and suites in an informal hotel offering a restaurant & a gym, plus an outdoor pool.

About this hotel

An 11-minute walk from Condado Beach, this laid-back hotel is 2 km from art exhibitions at Museo de Arte de Puerto Rico and 5 km from Castillo San Cristóbal, an 18th-century fort.Casual rooms offer Wi-Fi, flat-screen TVs and minifridges, plus safes, microwaves, and tea and coffeemaking facilities. Some have balconies. The 1-bedroom suites add separate living areas with pull-out sofas.Dining options consist of a restaurant and a cafe. There’s also a 24-hour gym, an outdoor pool and a hot tub, plus meeting space. Parking and breakfast are available.

Things You Need to Know

  • Walking distance to the Puerto Rico Museum of Contemporary Art and Condado Beach
  • Some guests complained about the air conditioning and the beds
  • Guests praised the friendly, professional service
  • Guests mentioned “an ocean” 35 times
  • Guests liked the views
  • Guests praised the fitness center
  • Guests liked the nightlife

Feedback From Real Customers

scott wells

Super clean room Sparsely furnished; had to request an extra chair so two of us could sit There are two towers here

We stayed in the one furthest from beach Remodeling being done on other floors Excellent front desk service and room cleaning staff No way to escape the party noise from the street on weekends (Sunday night also) so book away from this center of action if quiet is important Close to everything Pool and deck are small and usually crowded A bit pricey for what you get but everywhere is the same at this time

Wonder Woman

Clean, comfortable accommodations The hotel staff are hard workers that take pride in their jobs We had a very minor challenge with the sink slow draining

The staff tended to it immediately The hotel itself is an excellent choice for families, the location is perfect Close to everything but far enough away to get away from the noise I absolutely would and have, recommend to anyone looking for a budget friendly, clean, safe place to stay!

Syp Slays

We had a great day at this hotel it was very clean and we had a very nice balcony sky view of the beach and San Juan The pool area and Jacuzzi is 24 hours and I love that because you could take a dip anytime you want at your own risk and it’s just vibe The manager Genesis Arroyo went above and beyond for our stay

We loved it so much because of her and the staff we would come right back They were so friendly and welcoming to our situation because we had gotten stranded a day extra and they were so accommodating This hotel is literally perfect on the strip and has all the bars and restaurants you need

7. Hosteria Del Mar (2-star hotel)

  • Address: 1 C. Tapia, San Juan, 00911, Puerto Rico
  • Phone: +1 787-727-3302
  • Ratings: 4.1 (245 reviews) Very good
  • Website : Hosteria Del Mar
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Relaxed rooms & apartments in a low-key beachfront hotel offering a cozy restaurant & a bar.

About this hotel

Set in the Ocean Park district, this unpretentious beachfront hotel is 2 km from Museum of Art of Puerto Rico and 7 km from Luis Muñoz Marín International Airport.The relaxed rooms with tile floors have minibars, flat-screen TVs and Wi-Fi. Upgraded rooms add ocean views, sitting areas, kitchenettes and/or washer/dryers. Apartments offer separate living areas and full kitchens.There’s a cozy beachfront restaurant and a bar. Loaner beach gear is available.

Things You Need to Know

  • The rooms have kitchenettes
  • 4 min walk to Playa Ocean Park
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “an ocean” 19 times
  • Guests praised the breakfast
  • Guests praised the ocean views
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Christopher Curzio

Decent stay The rooms are pretty no-frills and not at all fancy, but it’s not bad for a quiet place to sleep while in Puerto Rico The lack of a 24 hour desk is quite inconvenient however, as we didn’t get to the hotel until after 11pm and our check-in was quite a hassle since it was handled by someone who doesn’t work the front desk

Showers have very little water pressure and the hot water is intermittent The doorknob to the bathroom was installed backwards, so you can pretty conveniently lock someone IN the bathroom, Quite expensive for what you get, but it wasn’t bad The hotel is also located in a gated community so deliveries/rideshares are somewhat unreliable

JOSE LUIS MOURA PINEIRO

They do not explain the policies of theestablishment, and in an extremely rude way In front of all the guests, they yell at you to draw your attention to the fact that you cannot bring a beach cooler into your room, to be used tomorrow, obviously on the beachThey do not have parking, you have to leave the vehicle away from the Hotel and leave your belongings such as the beach cooler

Unfortunately we started off on the wrongfoot and I have 2 more days left, we will keep reporting Don’t waste your time and money

TTBLNK

It’s a shame that maintenance is not a word that Hosteria owners and management have in their vocabulary This property has the potential to be the perfect cozy, luxurious, ocean front guest house but instead it’s crumbling, rusty, low maintained, declining, not to mention lack of housekeeping and rude servers at the restaurant We stayed at Hosteria del Mar for 6 nights early June, starting with a late check-in processed by a weird employee, who kept talking about masks not working to avoid covid, his “military service” in Ukraine, and insisting he’s not a front desk employee, but the accountant instead

Super early check-out was unfortunately handled by the same individual, who after having to call the facility several times, finally showed up at the front desk… maybe we woke him up???The room what a joke! Windows are broken, letting heat and humidity in 24/7 A/C was cranked up at 62 degrees Fahrenheit for the whole stay and it was still warm and humid inside Balcony is filthy, only 2 cheap dirty chairs out there, next to the noisy and heat producing A/C outside unit Inside the room the floor was dirty, furniture was flimsy, bed linens on uncomfortable beds were stained Electrical outlets barely worked or sparked when plugging in a phone charger The bathroom was dark, ants crawling all over the vanity countertop, the shower doesn’t have a barrier to stop water from flowing on the floor all the way to the sink, so the floor mat got ridiculously soaked!!! Towels were OK, though, but only 2 bath towels, 1 hand towel and 1 wash towel were provided Only 1 cheap, stinky bar soap was provided – we had to buy our own soap No tissues provided – we had to buy our own box of Kleenex Only 1 toilet paper roll provided – we had to buy our own toilet paper Wouldn’t we had requested clean towels around day 4, they wouldn’t had replaced them Same with trash removal Parking is scarce around the property The restaurant we only went there for our first breakfast It was deserted and had to ask the front desk clerk to call for a server We just went in and picked an empty table only to make the rude server mad, telling us that the table was reserved – he just pulled out a piece of paper with an “R” on it that was hiding under the salt dispenser so we moved to the table next to it the rude server requested us not to sit on the chair closer to the “reserved” table, due to covid restrictions we ended up paying $50+ for eggs, toast and super small, cold cup of coffee, and no one ever showed up for the “reserved” table The same rude server yelled at us from the inside of the property later during our stay, to tell us not to park behind his car or we would get a “$2,000” fine We’re going back to PR in August, and will stay at Numero Uno Beach House instead, which we just discovered when walking 3 blocks from Hosteria, to get access to the beach Hopefully we’ll have a more pleasant stay over there – wait for reviews… 😊

8. Fortaleza Guest House (3-star hotel)

About this hotel

303 C. de la Fortaleza, San Juan, 00901, Puerto Rico+1 787-721-7112

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the bathrooms
  • Walking distance to Plaza Colón and Castillo San Cristóbal
  • Guests praised the friendly service

Feedback From Real Customers

Carly Carmack

Keep in mind this is a hostel!!! If you’re looking for bougie

this is not for you With that being said, we loved this hidden gem We rented a private room with shared bath and it had amazing doors that opened up to a balcony We were provided towels and the shower was clean It was perfect for a quick night stay after flying in late to San Juan! If you stay, you MUST go to Cafeteria Mallorca for breakfast Incredible 🤤❤️

Emiliano Arreola

Will never, ever, bring my family to this place again No furniture at the room we had, just two bunk beds, the window was locked, the door got stucked all the time, all is old, all si falling apart, the place is super noisy, cheap and even feels expensive for what you get, they can do way betterI really don’t get it why this place has so good ratings, I’m very disappointed on Google reviews, seems to me that many are faked

shelly Peabody

The location couldn’t have been better The price was perfect This was the first time staying in a hostel, it was much more than I was expecting

The bed was comfortable, though I suggest bringing your own pillow and blanket They provide pillows, I like thicker pillows and they provide sheets and towels, the ac gets the room cold (We brought pillows and light blanket) friendly staff, it was clean Good kitchen though we didn’t use it 2 thumbs up, highly recommend

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9. San Juan Water and Beach Club Hotel (4-star hotel)

About this hotel

A 2-minute walk from the sands of Playa de Isla Verde, this stylish hotel surrounded by palm trees is 6 km from the Museum of Art of Puerto Rico and 11 km from Castillo San Cristóbal.The airy, sea-themed rooms feature contemporary decor. All come with Wi-Fi, flat-screen TVs and iPod docks, as well as designer toiletries, and tea and coffeemakers. Some rooms have ocean views and/or minifridges. Suites have balconies and separate living rooms.There’s a Japanese restaurant and a rooftop bar. There’s also a fitness room and a rooftop pool overlooking the beach. Breakfast is available.

Things You Need to Know

  • 7 min drive to Isla Verde Beach
  • Some guests complained about the unclean, small rooms and the kitchenettes
  • Some guests disliked the bathrooms
  • Guests praised the Japanese restaurant
  • Guests mentioned “an ocean” 60 times
  • Guests praised the terrace and the lobby
  • Guests praised the breakfast

Feedback From Real Customers

Paul Rolince

The lobby and rooftop were very nice The rest of the hotel we experienced was very dated We had 4 rooms, all about the same quality which was not really an upscale experience for the price

Staff was great Always very accommodating Fernando was one of the front desk staff I encountered while I was there He was the best! Great location to the beach Overall it was a good experience, but will probably stay somewhere else next time

Nicole Hawkins

I wanted to celebrate my birthday on the beach and this was a great place to do it! The rooms themselves need renovation (3 out of 5 stars) but I was only in the room to sleep The restaurants and roof top lounge were wonderful! The staff and service deserve 5 stars The service began with the digital concierge texting me a few days prior to my stay

It was a very helpful service that answered many of my questions with prompt response times Upon arrival and during my stay, the staff where very helpful and accommodating Great location steps away from the beach and plenty to do in the area Would definitely stay again

cynthia Mueller

Well, my visit started off bad as soon as we arrived I had booked through a travel agent a room with 2 double beds for my daughter and I They gave us a room with one king size bed

When I tried to change it the hotel manager said that they didn’t have anything else available at that time but she could probably provide us with a room with a full bed and pull out sofa the next day That was fine As long as they fixed their wrong That never happened Also, per their advertisements, the room was to have a refrigerator and microwave which it did not They were also supposed to provide a continental breakfast which they did not, and please do not believe the pictures they show of the hotel The pool area does is very small and does not have chairs Their are beanbag chairs and they are not white as the pictures show Eventhough the rooftop restaurant is pricey, they have the best food and cocktails ever The wait staff and bartender’s are awesome That is the best part of the hotel Besides the room being wrong, it wasn’t a bad stay You just have to adjust to some things when you weren’t expecting to The staff was super nice and friendly

10. CasaBlanca Hotel (3-star hotel)

About this hotel

Set on a storied street in Old San Juan, this stylish, Spanish-style hotel is a 7-minute walk from the San Juan Cruise Port and 1.5 km from Castillo San Felipe del Morro, a 16th-century Spanish fort.Featuring wooden decor, the cozy rooms come with complimentary Wi-Fi, flat-screen TVs and desks. Upgraded rooms add balconies and/or reading chairs that can be converted into beds. Suites add sitting areas and fort views. Kids 12 and under (up to 2 per room) stay with their parents at no cost.An eclectic cafe, a lobby lounge with elegant tilework and vintage furnishings, and a roof deck with city and port views are on-site. There’s no lift.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to Plaza Colón and Castillo San Cristóbal
  • Guests praised the friendly, professional service
  • Guests liked the restaurant
  • Guests mentioned “Patio” 13 times
  • Guests praised the architecture and the lobby
  • Guests praised the breakfast

Feedback From Real Customers

Michelle Richard

My husband and I stayed at Casablanca hotel June 16-19, and I wanted to post a review because there were a couple of negative reviews that made me question our choice before our trip Let me say that this hotel is gorgeous, comfy, and in a great location and those reviews do not do the hotel justice It is what it is, a boutique hotel in a historical building, but it is so full of charm, and the owners have done an amazing job of using the available space

We stayed in a king bed room on the second floor, and it was very roomy, much bigger than a normal hotel room, with a sitting area Our “windows” faced the interior (enclosed) courtyard, but let in plenty of natural light, and the shutters could make the room as dark as night, which made for great sleeping-in time The bedding was soft and thick, and the air conditioner in the room let us keep it nice and chilly There was not a closet, but there was an area to hang our clothes The bathroom itself was small, but the shower was hugeThere is a Cafe and bar in the hotel, and you are steps away from dozens of shops and restaurants There are TWO rooftops- one with soaker tubs and the other with three partitioned Jacuzzis, and plenty of lounge seating on both, with gorgeous views of the cityParking is two small blocks away, and you get a discount from the hotel, it is only $14 a night When we take our next trip to Puerto Rico, we will definitely stay here again!

Lauren Vaughan

I can not wait to return (I am very lucky to live in Puerto Rico) The service was amazing (front desk), the room was extremely clean (very comfortable bed), and the 3 hot tubs on the roof made it the perfect Valentine’s Day/Night stay cation The room was worth the price (around $130)

I did not get the chance to try the restaurant, but the food looked good The location is also perfect and the parking garages (public) are the next street over

Michael Henne

This location is fantastic The hotel has hot tubs and deep bath tubs up on the roof that were great late at night They also have an arrangement with the nearby parking garage that’s only $13/day

Breakfast was charged separately, but very good They have a small bar that opens at 6:00 pm But what makes this a 5 star is it’s location

11. The Tryst Beachfront Hotel (3-star hotel)

About this hotel

Set in a colorful building, this trendy hotel along Condado Beach is 5 km from Castillo de San Cristóbal in Old San Juan, and 8 km from Luis Muñoz Marín International Airport.Streamlined rooms come with Wi-Fi, smart TVs and minifridges. Upgraded rooms add sitting areas and/or beach views. The 2- to 3-bedroom apartments offer kitchens and living rooms.A beachfront restaurant/bar has a terrace. There are also sunloungers and umbrellas on the beach.

Things You Need to Know

  • The rooms have refrigerators
  • Walking distance to Condado Beach and the Puerto Rico Museum of Contemporary Art
  • Guests mentioned the rooms are small and unclean
  • Some guests disliked the small bathrooms
  • Guests praised the friendly, professional service
  • Guests liked the restaurant, mentioned 35 times in reviews
  • Guests praised the bar
  • One of the few hotels in the area with a beach

Feedback From Real Customers

Dominique Blackwell

We loved our stay here! It was right on the beach (the highlight of hotel), convenient to local stores, restaurants, and bars (all within walking distance), and the staff was very friendly and super attentive- anything you want was a easy text message away! If I had to give any recommendations for an improvement would be better ventilation in the rooms The rooms are really small (which is standard for a boutique hotel) but because of that the room felt moist and stuffy at times (especially if the air conditioning wasn’t on) My other recommendation would be a separate sitting area outside for hotel guest! The restaurant inside the hotel has seating for restaurant patrons only, but as a guest it would have been nice just to sit out on that balcony area and enjoy the nice weather

Yusimy Reyes (Yusi)

Hotel personal very nice Front desk personnel very friendly and helpful However, rooms are not as cleaned as expected

Rooms need a little maintenance to make them look as they are promoted within their website Sink was loose; from the wall Toilet seat was not the size the toilet bowl required (oversized) Bed sheets were not changed during my 5 day stay It would have been nice to have had at least every other day; room service; done to the room and clean towels placed Otherwise, my rating would have been 5 stars

Luis Mercado

This is my 3rd time at The Tryst I love the location Super clean, with a beautiful ocean view

Small rooms, but I’m good with it The restaurant is A+ The staff is excellent and very friendly They always have helped me a lot In this trip, Alex Vargas made the difference helping me with some technical issues I had to work from the hotel Thanks to him, I could Thanks, amigos!

12. Mango Mansion™

About this hotel

On a tree-lined street in the lively Condado neighborhood, this casual hostel is 6 minutes’ walk from nightlife in La Placita and a 10-minute walk from Atlantic Beach. A bus stop is 5 minutes’ walk away.The straightforward mixed-gender dorms feature Wi-Fi, fans and linens; some have en suite sinks and toilets. Limited air-conditioning is available. Bathrooms are shared.A breakfast buffet is offered. Other amenities include a kitchen, a patio and a low-key lounge. Camping gear and beach equipment are available.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • Guests praised the beds
  • Walking distance to the Museum of Art of Puerto Rico and the Puerto Rico Museum of Contemporary Art
  • 16 min drive to Luis Muñoz Marín International Airport
  • Guests praised the friendly, professional service
  • Guests mentioned bars 11 times
  • Guests praised the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Cassidy Warner

I had an amazing stay at Mango Mansion All of the hosts were very friendly and knowledgeable Corey was very kind while checking me in and provided me wonderful recommendations and directions to local attractions

Although the area can be noisy at night, I brought earplugs and slept perfectly because the bed & bedding were so comfortable The dorms and bathrooms were tidy and kept clean Wonderful shared community areas within the hostel to enjoy I loved that the hostel was within 5-10 min walks of cafes, parks, beaches, nightclubs, and restaurants- great location! Thank you for a wonderful stay, I will be back soon!

da w

This was my first time ever staying at a hostel It was a great experience over all Clean friendly

The group of fellow travelers is what really made this a great place I would give five stars but a few of the employees were less Hospitable then others, others went out of there way to make sure you had everything you needed Safe Clean Secure Accommodating Great location, easy highway access They did not have secure parking for my rental car but I did know this ahead of time

Anushka Uday

This place made sure to make me feel at home while me and my friends were staying there! The location was fantastic, but managed to make us feel safe as well! The people working there were so nice and welcoming, every morning I would look forward to seeing and talking to them! The facilities were very clean and there was always something to do Honestly, I can’t say enough nice things about Mango Mansion! Thank you for making our hostel experience an amazing one!

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13. Coral Princess Hotel (3-star hotel)

About this hotel

Set in the Condado district, this understated hotel is a 9-minute walk from Condado Bridge Beach, 5 km from San Juan National Historic Site and 4 km from Isla Grande Airport.Straightforward rooms offer Wi-Fi and flat-screens, along with minifridges, washer/dryers, and en suite bathrooms with whirlpool tubs.A continental breakfast is available. Other amenities include an outdoor pool and a rooftop hot tub, as well as a terrace and a garden.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • Guests praised the beds
  • Walking distance to Condado Beach and the Puerto Rico Museum of Contemporary Art
  • 16 min drive to Luis Muñoz Marín International Airport
  • Guests praised the friendly service
  • Guests mentioned beaches 22 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Emmet Bresee

First: I would stay again Now for the small negatives The front receptionists could be a little more welcoming, brown bag breakfast is a little disappointing, you can very clearly hear people talk outside of your room door and I feel the amenities close to early

Now for the pros The maid staff was great, the room was clean, the bed was comfortable, and the location is very convenient for the beach, food, and essentials shopping

Melanie Leslie

This was our first time staying here and I must say it was great!! If your looking for convenience, we’ll here’s your place Close to the beach, and a variety of restaurants! 10mins from the airport!!!Once we arrived, we came earlier than check-in so the front desk lady was kind enough to hold our bags while we walk around for a few! The lock on the door was a bit annoying so we had a key instead The room was really small

I kinda reminded me of having a bedroom just with the bathroom attached The room was very clean! Prices for beverages were $1 which you can’t beat that anywhere I would definitely book here again to stay!! But I’d definitely see what other room options they have available!!! The hospitality was beyond great

Samantha Sheen

The hotel itself was great It was clean and the staff were very helpful and welcoming! The rooms were a decent size for 2 people Very small negatives like there not being a mirror other than in the bathroom made it difficult for 2 people to get ready at the same time, and the doors are very thin so you can hear everything outside your door (which wasn’t a big deal because no one was really loud), and although its a cheaper hotel in the area i think it was about $20-$30 more expensive than it should of been for the amenities we recieved but we would stay again despite these things!

14. Aloft San Juan (3-star hotel)

About this hotel

This trendy hotel in the hip Santurce district is a 5-minute walk from the Puerto Rico Convention Center, 2 km from Condado Beach and 10 km from Luis Munoz Marin International Airport.Chic rooms have flat-screen TVs, Wi-Fi, minifridges and coffeemakers, as well as sofabeds. Upgraded rooms add floor-to-ceiling windows. Suites offer separate living rooms and/or kitchenettes.Amenities include an outdoor pool and a gym, plus a fashionable bar/restaurant, a 24-hour grocery store/cafe, and a colorful lobby lounge with a billiard table. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms
  • Some guests disliked the bathrooms
  • 6 min drive to Condado Beach
  • Guests mentioned pools 17 times
  • Guests mentioned service 19 times
  • The fitness center has free weights

Feedback From Real Customers

Victoria Marie

Its a nice place but I will never come again They have hidden fees that they charge to your card after your stay When I asked why I needed to put my card information in he told me it was for incidentals such as food from bar and room service

When I left I got an invoice for $203 (an amount that excludes what we were aware of spending) I called and was told even if he didn’t tell me it was in the paper I signed so be careful

Jacob Wilkowsky

The location for this hotel is great and the rooms are nice, but it’s located next to a “party” center and they blast music until 12/1AM I can hear the music loudly in my room and there are no room changes available I’m shocked that this hotel has as good of a rating as it does on google and would not recommend it

If you do choose to book here make sure to get a room away from the “party” center

Mingke Li

I wanted to give 5 stars for the front desk lady who helped me a lotBut —==========I contacted the executive team and got my item shipped out, so I raised the stars back to 3Something to think about: to get my item back, I called the front desk 32 times over 20 days, and I think I was on hold for at least 2 hours in total, I can even remember your hold message now

Then I got impatient and called the executive team and voila! I got my item back in just an hour!==========I lost an item at the hotel, they have found itTo get the item back, I made 20 phone calls over the past monthAnd I still have not got it backShip the item you found back to me and I will change my review Thank you

15. The Wave Hotel (3-star hotel)

  • Address: 76 Condado Ave, San Juan, 00907, Puerto Rico
  • Phone: +1 787-721-9010
  • Ratings: 4.0 (514 reviews) Very good
  • Website : The Wave Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Airy rooms in a laid-back lodging offering free breakfast, plus a rooftop terrace with hot tubs.

About this hotel

Set in a polished building on a leafy street, this modern hotel is 7 km from the 16th-century Castillo San Felipe del Morro waterfront citadel, and 6 km from the Cathedral of San Juan Bautista.Airy rooms with colorful accents feature free Wi-Fi, flat-screen TVs and views of the city, as well as minifridges and safes.Complimentary continental breakfast is provided. Additional amenities include a rooftop terrace with hot tubs and city views, along with bike rentals.

Things You Need to Know

  • Walking distance to the Puerto Rico Museum of Contemporary Art and Condado Beach
  • 15 min drive to Luis Muñoz Marín International Airport
  • Some guests complained about the unclean rooms and the beds
  • Guests mentioned the bathrooms are unclean
  • Guests praised the friendly service
  • Guests mentioned beaches 34 times
  • Guests praised the hot tub
  • Guests liked the bar

Feedback From Real Customers

Pedro Gelabert

The Wave Hotel has a lot of potential We enjoyed our stay The rooms were clean and comfy

The staff is very accommodating and friendly The jacuzzi was quite soiled and we didn’t want to go back in it Maybe we’ll try it again before we leave The continental breakfast offered is sufficient and varied The rooftop ambiance is very cozy and has amazing views

Rusul Ka

I booked with the ivy hotel originally then when I arrived they told me they don’t have a room for me and that I can go to the wave hotel and they will have one for sure I did that and I stayed at the wave hotel for 4 nights the room I originally booked with the ivy hotel was for 2 queen beds, and the one they gave me at the wave hotel was 2 single! Yes single beds I didn’t want to make a big deal about it and I took it anyways my mother and sister had to book another room because we wouldn’t all fit in one room So everything was fine we settled in and it was nice while we were there

They took a $100 deposit and said it will be back in my bank account the day I check out and I was fine with that I checked out and I haven’t received my deposit until this day now this been 23 days ever since I checked out I had called them almost everyday nobody ever answers, I emailed them too again no answer, and I don’t know what to do at this point I’m very upset never going there again!

Tianna Homer

The only good thing about this hotel is its location – it’s close to the Condado beach, restaurants, shopping etc I was definitely catfished by the photos I saw online The rooms were not clean, floors were sticky, the toilet and shower were barely functional, the water was out for like two days, and the air vent was super dusty

I stayed at this hotel for 3 days, and there was no house-keeping Considering the price I paid for a 3-night stay, it was not worth it at all

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