pet friendly hotels in Suffern, NY

1. Sonesta Simply Suites Nanuet (2-star hotel)

About this hotel

This straightforward all-suite hotel is set 6 miles from the Palisades Center mall and 9 miles from Nyack Beach State Park.The modern, understated suites come with free Wi-Fi, flat-screen TVs and full kitchens. They also include separate living rooms with sofas and desks.Free amenities include parking and a guest laundry. There’s also an exercise room and a business center, as well as a covered BBQ area and a convenience store. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • 16 min drive to Harriman State Park
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests mentioned fitness centers 12 times
  • Guests mentioned laundry service 15 times
  • The fitness center has elliptical machines and free weights

Feedback From Real Customers

M

375 starsThe staff was mostly great, responsive and helpful Free laundry was nice

The room layout was comfortable, intuitive Inside the rooms was totally silent!I initially had great impressions but over time, became less amused The hallways were really moldy and the room mold was covered up with a spray to make it smell clean but over time the room mold got really strong as the toilets weren’t cleaned under the rim well enoughIt’s convenient to lots of shops, though not a lot of food/restaurants so the kitchenette is greatThe back parking lot filled up with people smoking drugs over the weekends Though I never felt unsafe in any way If the mold load was less I’d give 4 stars If it wasn’t a seeming drug destination, I’d give it 45For a stay of a few days, not over the weekend, it’s a decent-good value for the price For longer stays, it’s probably the best value in the area but that attracts some less-than-desirableness

sharelle Phillips

The only problem I had was I went to check in and they notified me of a 300 dollar deposit I had no pet therefore I shouldn’t have to do that nor should anyone else I’ve never had a hotel do a 300 dollar deposit

Or charge a 500 dollar smoking fee The rooms are very nice tho spacious and unlike extended stay, all the supplies are already in the room Truly non smoking and a nice gazebo with community grill Nice pet area too

Jason Mais

The hotel itself was nice, the amenities were good, the indoor store needs to stocked could have just been and off dayBut the real standout was the front dest clerk Her name starts with A not sure if I can use it

She was amazing, she made a situation that could have been terrible pleasant She is an amazing person to have at the front desk She gets 5 stars

2. Hilton Pearl River (4-star hotel)

About this hotel

Set on 17 acres of woodland, this grand chateau-inspired hotel is 7 miles from the Palisades Center shopping mall and 30 miles from downtown New York City.All rooms (many with views of the adjoining Blue Hill Golf Course) offer sophisticated French-style decor and custom-designed beds, plus desks, flat-screen TVs and free WiFi. Suites add kitchenettes.Amenities include an on-site restaurant serving modern American cuisine, a stylish bar, fitness center, indoor pool, sauna and whirlpool tub. There’s also a business center and 22,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 14 min drive to the Palisades Interstate Park Commission
  • Guests praised the friendly service
  • Guests mentioned lobbies 15 times
  • Guests mentioned “banquets” 10 times
  • The hotel has a sauna
  • Guests praised the stylish bar

Feedback From Real Customers

Steven Sobol

The Hilton Pearl River staff are all truly exceptional They are hard working, attentive and went above and beyond to insure our stay was a smooth and enjoyable one The pool is very nice and staffed with lifeguards, something that you don’t find at most hotels and I really appreciated considering that I am traveling with a small child

The restaurant had a great selection of food and the service was excellent The banquet facilities are beautiful There is a well equipped business center and fitness center The rooms are updated and very clean Everything was perfect! I would definitely recommend this Hotel

Margarette Allyn

The hotel is beautiful inside and out I felt like I was at a Great Gastby partyThe staff was above and beyond friendly and accommodating

The issue I did have is we did not know the hot tub and sauna were out of order until we and a group of kids went to use itThe front desk staff are left to tell guests this and management should do a better job communicating this to guest before hand; not the staff who seemed to have enough to deal withFor the amount of money per night for rooms, I would have liked to enjoy the hot tub and sauna as well as not pay to have a refrigerator in the room, a $10 charge for entire stayThey could also provide microwaves as well Families with children need to reheat food for when restaurants are closedOther than that I would stay again; I love Hilton hotels and again, the staff was amazing

Chelsea Victoria

Let me just say this… I stayed here for one night as a romantic getaway with my partner To our dismay, we were clearly treated differently This hotel is quite fancy and the room was very clean

My problem wasn’t the room or location, but some of the staff who made us feel very uncomfortable We had dinner at Two Henry’s, where we had a young waiter who was helpful and nice However, another waiter who was not tending to us kept asking questions Leading up to him asking us what room number we are in I thought it was inappropriate I don’t know why he thought it was okay to ask us for our room number Especially because he wasn’t even our designated server It seemed as though the staff wanted to keep an eye on us since I am Latina, and my partner is of very deep complexion We couldn’t help but feel like we were being watched It upset me Not that it’s anyone’s business, but we are both college graduates with respectable careers and to be treated like we were a threat or there for trouble did not sit right with me I enjoyed my room and the amenities, but unfortunately I will never stay here again knowing how the staff treated us I have experienced discrimination and tension before in my own personal experiences, but being with my partner, I experienced an indescribable feeling of projected shame It was unnecessary and I didn’t appreciate it

3. Sonesta Select Mahwah (3-star hotel)

  • Address: 140 NJ-17 South, Mahwah, NJ 07430
  • Phone: (201) 529-5200
  • Ratings: 4.2 (608 reviews) Very good
  • Website : Sonesta Select Mahwah
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern 3-story hotel offering an indoor pool, plus a business center & free WiFi.

About this hotel

Off the I-287, this modern hotel is 4 miles from the Campgaw Mountain Ski Area.Contemporary rooms offer free WiFi, desks and flat-screen TVs with premium cable channels, plus minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool, exercise room and ping-pong table, plus free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 4 min drive to the Ramapo Valley County Reservation
  • Guests praised the friendly service
  • Some guests complained about the American restaurant
  • Guests mentioned balconies 11 times
  • Guests mentioned lobbies 26 times
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

K V

Good ratings online, so I booked The poorexperience began immediately Upon arrival, we were told they did not have our room (2 queens) so we would receive a king with a sleeper sofa

We needed two beds to sleep four I asked how we would be compensated for the change I was told to call on Monday They could not get the card reader working to complete check-in My daughter needed a restroom so we went to the lobby bathroom to find two clogged toilets We were given a room key to find one king, no sofa New room, one queen, twin sofa When I returned to the desk, I was told the employee (who was very kind and patient) would call his manager He returned to say there was, and I quote “nothing” he could do for me, as they were sold out (But they would not give us the other king room we saw because someone had booked it Ironic since they gave our room away earlier…) I threatened twice to sleep a family member in the lobby since the only other option was to sleep on the floor I was told the front desk staff would call police We spoke for a long while and finally landed at me sleeping on the floor or in my van because sleeping on a lobby couch wouldn’t look good for Sonesta We got an air mattress from the van (for our final destination), moved furniture, blew it up and returned for linens They gave us linens stained with multiple yellow marks (one rather large) Add to it the smell of weed in the hallway and the “corporate” number they gave me taking me to an “incident” line (explained as being a line for theft, etc) and this hotel gets a 1 star rating, ONLY because the staff was patient and the room was nice The booking policy is TERRIBLE and the ability of the staff to help is ZERO Their hands were tied The manager should call ME I shouldn’t have to reach out two days later for resolution Terrible experience Just terrible

Sean Garcia

The hotel is great Amazing management Would give the complete 5 stars if front desk treated guests in a proper manner

They hardly ever answer the phones, even without a line even being there Sometimes they don’t even answer calls at all, or tell paying customers to hold on without even letting them get a word in then making them wait over an hour just to be hung up on Needs new people working front desk with real customer communication skills Horrible front desk Front desk is 0/5 stars

Jenny Reis

I had called to make a reservation and I was told to come in instead, that worked out perfectly and I did get a room That night I had a terrible experience with another hotel in which I had a reservations and when I got there to find out that there was no room for me The gentleman at the counter was very courteous and sympathetic with my experience prior

Good customer service is always appreciate Thanks once again

4. Holiday Inn Express Haskell-Wayne Area, an IHG Hotel (2-star hotel)

About this hotel

Located next to the I-287 Highway, this contemporary lodging is also 5.5 miles’ drive from the Toys”R”Us headquarters, while the Campgaw Mountain Ski Area is a 15-minute drive away.Modern rooms come with flat-screen TVs and desks, plus minifridges, microwaves and premium cable channels. Kids 19 and under stay free with an adult, plus there’s free WiFi in every room.The facility also offers a free breakfast bar, an indoor pool and a fitness center, as well as a business center, guest laundry and free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 10 min drive to Laurelwood Arboretum
  • Guests praised the friendly service
  • Guests liked the indoor pool

Feedback From Real Customers

Nancy O

Surprisingly greatRooms were clean, bed soft, a variety of pillows ( I usually never find a soft enough pillow), really nice pool, better quality soap and conditioner in shower ( JR Watkins Brand), and breakfast buffet was extremely edible Eggs were great, bacon was perfect ( not overly burnt, not a lot of fat, soft and Deliscious) coffee was stronger then most hotels dish water ( which I like)

Ericka H.

The location is excellent Right next to major highways but no noise from the highways 10 to 15 min drive from most resturants and attractions

Really quiet area Beautifully landscaped outside the hotel with ample parkng Clean and modern when you walk in Staff are friendly and professional Breakfast area is to your right when you enter and check-in desk to your left and pool is straight ahead Quiet family hotel No rowdy teenagers or partiers I got a good nights rest The sheets had small stains on them It looked as if someone was eating takeaway in bed and dropped food The sheets were washed but stained I got turndown service on the 3rd night and was expecting my sheets to be changed as is common on your third night The sheets were not changed Breakfast was just ok Hot eggs of some sort every morning with a choice between a pork protein (bacon or sausage) or turkey sausage One day they had biscuits and gravey but that serving tray remained empty for the remainder of my stay Coffee was good, they also have tea, yogurt, packaged muffins that aren’t very good, and cinnamon rolls Cereal, toast, and a pancake maker Overall my experience was good and besides the sheet issue, the hotel is very clean and safe But for $200 a night, it should have been great You shouldn’t charge that much if you are skimping on bedsheets I mentioned this during checkout and got an $11 reimbursement Also, they allow pets but you would never know it because the place did not smell and there was no pet hair anywhere

5. Sheraton Mahwah Hotel (3-star hotel)

About this hotel

Off Interstate 287, this upmarket hotel in a glass building is 14 miles from Palisades Center Mall and 11 miles from the picturesque New Jersey Botanical Garden.Unfussy rooms have free WiFi, HDTVs, safes and minifridges, plus tea and coffeemakers. Club-level rooms add access to a private lounge with continental breakfast and evening appetizers (no extra cost), while a suite has a living room. Room service is available.Parking is complimentary. There’s a stylish restaurant with floor-to-ceiling windows, and a chic bar in the atrium lounge, as well as a convenience store. Other amenities include a 24-hour gym, an indoor pool and 2 ballrooms.

Things You Need to Know

  • Guests liked the rooms
  • 6 min drive to the Mahwah Museum
  • One of the few hotels in the area with 24-hr room service
  • The hotel has a concierge
  • Guests mentioned “mountains” 22 times
  • Guests mentioned “Fountain” 21 times
  • Guests praised the views
  • Guests praised the indoor pool

Feedback From Real Customers

Joshua Terenzini

From the highway, it looks spectacular But, navigation of the road and parking lot to get here is the first turn off Then, you enter a beautiful lobby and imagine how nice the rooms are

you’d be wrong if you thought the rooms were special Small, very few working channels, bathroom sink doesn’t shut off all the way, and carpet starting to peel away from wall This facility is like the tale of two cities And for the price, it should be better I think a nicer brand hotel should take it over and make it into what it truly has the potential to be The bed was very comfortable however

Nisha Smith

We stayed at Sheraton Mahwah from 5/12-5/15, 2022 as we were attending an Indian wedding, with 3 functions being held at the hotel  While the hotel itself is nice, the elevator situation was absolutely horrendous  Firstly as the hotel was at almost 100% occupancy, I would have thought the hotel would have ensured that all guest elevators were working

  There was only one out of 3 elevators working and it was a nuisance having such a long wait time to get to the 16th floor  Our repeated requests to the front desk to have the other 2 elevators fixed so we had ease of going up and down fell on deaf ears  We were told to use the service elevator and that is so unprofessional  But the nightmare began on Saturday evening when the only guest elevator stopped working  Some of us were stranded in the lobby, others on their high floors  The younger kids used the stairs to come downstairs but there was no way any one was going to attempt to climb up 16 floors or even 14 for that matter  The service elevator too either stopped working or was locked by the staff  It was so bad that my niece got trapped in the elevator and the fire marshal and police had to come out  Not one word of apology or compensation from the hotel’s side  We missed an integral part of the reception due to this  We travelled from Texas to come for this wedding and then to miss the celebrations due to non working elevators is just unacceptable  Throughout our stay there was no manager on duty or if there was they hid in the back office  I have never seen such a poorly run hotel  I sent an email to the GM, Sam- 6 days ago requesting some kind of response or explanation for this debacle but to date there has been no response from his side which exacerbates the situation  Extremely poorly run hotel  On a side note, housekeeping was great, attended to all our needs in a professional and very timely manner

Carmen Martinez

The building looks really nice My GPS got me there with minor issues They have guest parking

I went to an event I did not stay at the hotel A friend of mine who attended the event stayed at the hotel to be closer to the event She loved her room and the amenities The staff were nice They made sure I got to the right location of the event

6. DoubleTree by Hilton Hotel Nanuet (3-star hotel)

  • Address: 425 NY-59, Nanuet, NY 10954
  • Phone: (845) 623-6000
  • Ratings: 4.2 (1201 reviews) Very good Eco-certified
  • Website : DoubleTree by Hilton Hotel Nanuet
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary rooms & suites, along with a restaurant, a bar, an indoor pool & a gym.

About this hotel

Set 3 miles from I-287 and the Palisades Center mall, this modern hotel is 7 miles from Rockland Lake State Park.Contemporary rooms feature free Wi-Fi, 42-inch flat-screen TVs, minifridges and microwaves, plus coffeemakers, iPhone docks, and desks with ergonomic chairs. Suites add kitchens, whirlpool tubs, and/or living areas with pull-out sofas. Room service is available.Parking is complimentary. There’s a casual restaurant and a bar. Additional amenities include an indoor pool, a hot tub and a fitness room. Breakfast is offered (surcharge).

Things You Need to Know

  • 11 min drive to the Edward Hopper Birthplace and Boyhood Home
  • Guests liked the service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests praised the casual restaurant
  • Guests mentioned “wallpapers” 10 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Victoria Giles

I booked this as a birthday getaway for myself as a busy mom of 3 I needed this I’m an Hilton Honors member and have never been disappointed Now I’m not hard to please and very understanding, but somethings in hospitality just don’t stand

Upon arrival I check the to room 212 I had a king suit with the jacuzzi tub it was beautiful (I needed the tub), all appeared in good standing but the toilet was not wiped and had some urine residue on it But I didn’t stress it I brought my own cleaning products and disinfecting spray, as I always do a nice cleaning and disinfecting Upon further inspection my shower had some mold in the corners and on the floor Again it was a small bit and I had my bleach so I was going to handle it I called maintenance to have a the light bulb in the shower replaced because it was not working This matter was taken care of right away It was a quiet stay, I even deep cleaned the jacuzzi which came back very clean I checked the bed and towels of the two towels only one smelled sweet as though it had been used or had not properly washed at the time of laundering So I threw that one to the side and use the one that appeared fresh, I was only staying 2 nights 3/8-3/10 I sprayed all soft surfaces with micro ban and Clorox fabric disinfectant and I was comfortable with that Room service was hard to get in touch with, but front desk staff was very professional and proficient in addressing this matter At one point room service was too busy to deliver to the room which again didn’t ruin my stay However 10 days following I’m now covered in an unexplained super itchy rash, I went to my doctor today 3/18/22 to find I have acquired scabies Which takes about 2 to 4 weeks to show symptoms, an has never happened in my life I called to speak to the manager immediately upon finding out, I was actually still in the doctors office The front manager for the evening of 3/18/22 disregarded any possibility of me acquiring my infestation at their establishment He further explained that due to it being 10 days out, there was nothing he could do for me not even take an incident report He did not ask questions, or hear out all the details and that was the icing on the cake for me For the amount of money I spent as an honors member who just wanted a nice birthday for myself, to have the experience I had is unacceptable I could have certainly saved my money, I am extremely disappointed and suggest you stay else where The area is beautiful but this particular hotel wouldn’t be in my list of places to stay It’s unfortunate to say, but it’s clear that corners are being cut within their housekeeping department even during a pandemic And I should have never overlooked the warning signs, I saw before laying in their bed Because now I’m suffering with a mite infestation in my skin covering my body that I also found out I am highly allergic too and now suffering double With no resolutions or concern

Rachel

I stayed here with my boyfriend from Dec 27-30 in 2021 Upon arrival we were greeted warmly by the front desk and check-in was seamless We even received warm chocolate walnut cookies and complimentary water bottles

That was a nice treat to start the stay with We were able to check in on the app also and picked out our room We only went to the front desk to pick up the key cards because we prefer having a physical key in addition to the app key Upon arriving into our room, the king bed and the room was very nice and cozy and cleanThe bathroom is spacious, and the counter top has so much space which I loved with a bright and lighted vanity mirror However, when I checked the shower heads (there were two), it looked like it could use a good soak and scrub because it had hardened limescale (See pictures)I requested for them to clean it the following morning as we could wait to shower until the next day since their room service options are limited hoursThe following day, room service did a light clean in our room, took the trash and used towels, re-made our bed, and supposedly cleaned the shower heads There was no visible change in cleanliness so I just cleaned one of them myself so that we could shower I felt like it would be pointless to argue and call them back up if they weren’t going to do anything That was quite disappointingThey had an attached restaurant on the ground floor whose food was really tasty and convenient Their servers were kind and we were able to dine in and /or order for pick up to eat in our rooms I wish they could have also delivered the food but no big deal On the occasion we ordered our food to be picked up so we could eat in our room I noticed they gave us ketchup packets for our side order of fries but they were expired I could tell because the packets were extremely puffy meaning bacterial gas build up I threw them out They were so puffy that I knew if I ripped one open it would burst with the gas and contents Better safe than sorry Restaurant needs to check their inventory to prevent guests from having food poisoning Condiment packets are good for only about 90 days I have a food safety license so I knew better than to let myself and my partner consume ketchup packets that were past their shelf lifeAnother thing to note about my stay is that the heater is extremely drying and inconsistent It was cold in December naturally so we used it but I would have to raise the temp to like 79 to get the room at least up to a comfortable 70 It was just rather inconsistent and would make the room feel extremely dry although I tried to keep it at a solid room temp of 72 degreesMy partner and I did not attend the breakfast because it wasn’t complimentary anyway so we would try local restaurants and diners instead which I highly recommend Their restaurant was helpful and convenient for lunch or dinner because it was open late and just a few steps awayOverall, I had a pleasant stay at this hotel minus the poor clean on the shower head and the expired ketchup packets They will hopefully address these issues in the future and have more room service availability I would stay here again because the location was nice and their staff is kind

Pete Ponyboy

The location is great for the area The restaurant staff and food is terrific Not happy at all with room service as I was not told when I checked in that room service was only upon request

On day three as the wife and I departed, I asked for the room to be cleaned while we were away Upon returning 5+ hours later, the room wasn’t serviced I asked the housekeeper, who happened be across the hall, if she planned to clean our room and she said that she was not told toNeedless to say, the desk clerk assured me that the request was made and the manager(?) made excuses for the housekeeping staff Eventually, the garbage was taken out and towels exchangedUpon checking in, the room was clean overall but the couch and chair were stained I’m told by locals that this is the best of the hotels in the area but I am not that impressed

7. Holiday Inn Express Ramsey-Mahwah, an IHG Hotel (2-star hotel)

About this hotel

Located off Route 17, this contemporary lodging is 2.1 miles from the Interstate Shopping Center and 3.2 miles from the Mahwah Museum.The classic rooms offer work desks with lamps and flat-screen TVs, plus microwaves, minifridges and coffeemakers. The suites additionally provide separate living areas and pull-out sofas. There’s also free WiFi and high-pressure showerheads in the private bathrooms, and kids 19 and under stay free with an adult.Amenities include a complimentary hot breakfast bar, free guest parking and a same day dry cleaning service, as well as a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 8 min drive to the Ramapo Valley County Reservation
  • Guests praised the friendly service
  • Guests praised the restaurant

Feedback From Real Customers

Kurt Kachidza

Phenomenal place with a fantastic staff Stayed there for over three weeks and loved every moment of it The hotel is very clean and they probably have one of the best sound-proof wall systems

I barely heard any loud TV or anyone from the next room in all my time there I know it’s not because earthlings have all of a sudden become mindful of othersThe continental breakfast is fantastic as well The range of food choices is wider than in other hotels I’ve stayed in I would definitely stay here again

Jacob

I just happened across this lovely hotel during my semi-frequent trips to the area The staff and service here is remarkable Rooms are always clean and comfortable

Great assortment of food at their free breakfast Complimentary/no fee parking Most importantly to me, LGBT friendly Prices are decent for the area and yes you could find cheaper—but after one stay here you wouldn’t likely want to find anywhere else

Donna Tietjen

Last weekend my husband and I, as well as my son & his girlfriend stayed here and EVERYTHING WAS PERFECT!! I called to make reservations as I needed 2 separate rooms as well as different nights! Spoke with Darius and he was EXTREMELY ACCOMMODATING!! He answered all my questions! It was nice to get to meet him upon check-in, and thank him for his assistance regarding our stay!!We stayed due to a family event in the area We will definitely stay here again for any future family gatherings! Rooms were very clean and housekeeping maintained our rooms daily It was truly a pleasure staying here!! Would HIGHLY RECOMMEND!!Donna TietjenBrick, NJ

8. Hilton Woodcliff Lake (4-star hotel)

  • Address: 200 Tice Blvd, Woodcliff Lake, NJ 07677
  • Phone: (201) 391-3600
  • Ratings: 4.0 (1166 reviews) Very good Eco-certified
  • Website : Hilton Woodcliff Lake
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel, set on 21 acres, that offers 2 pools, sports courts & a restaurant/bar.

About this hotel

Set on 21 acres, this resort-style hotel is 25 miles from New York City and 31 miles to West Point Military Academy.All rooms offer contemporary decor and include flat-screen TVs and Wi-Fi. Suites add wet bars, and executive rooms provide access to a lounge with breakfast and evening appetizers.Amenities include a restaurant/bar, a heated indoor pool and a seasonal outdoor pool. There’s also a fitness center, jogging trail and sports courts, as well as a business center. Event facilities include multiple meeting rooms, a ballroom and an amphitheater. Breakfast and parking are available.

Things You Need to Know

  • 15 min drive to the Saddle River County Park
  • Some guests complained about the unclean rooms
  • Guests mentioned the bathrooms are unclean
  • Guests mentioned room service 19 times
  • Guests mentioned bars 61 times
  • The hotel has a game room
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Matt “Deadman” Green

Absolutely wonderful hotel! The staff was fantastic and friendly! The grounds around the hotel are gorgeous! Plenty of space to roam around outside, located in a nice area too! I enjoyed my room plenty, and the pool looked nice I would recommend staying here, and I’ll probably stay here again too! Very short distance to the BMW training facilities!

Aimee Shannon

The grounds are lovely That’s the extent of my positive comments Room was dirty, like clumps of hair and nastiness dirty

There was mold in the shower Only a few of the lights worked, despite messing with all the various configurations The hairdryer was stuck on cold Not nearly enough towels, especially considering if your stay is under 3 days, you don’t get maid service or any fresh amenities The bathroom light didn’t work The shower had a slant for drainage, but the floor was slippery and there wasn’t adequate safety handlesWorst of all, it is a long walk from the parking lot to the 2 elevators for the entire hotel, and from there it is a long walk to the rooms So not handicapped friendly, at allWould absolutely never recommend

Amy Thanasides

We booked a room on 5/21/22 for 2 nights This hotel is local for us and we have stayed here before To say that the quality and cleanliness has gone down hill would be an understatement

Dead plants at the indoor pool No clean towels The indoor pool was another level of loud and hot It utterly disgusting, but having my kids with me who were desperate to swim I allowed them to go in My skin was crawling The main reason I booked the room was because when I called I was told the outdoor pool was open for the season then when I get there I’m told that I was given the wrong the information Completely disappointed my kids The hotel was completely booked and crowded The room was dingy with stained carpet and stained sink We didn’t even stay We canceled our room by 6 So we checked in at 3:30 and left by 6:30 They want to charge me $230 for that I can’t get Hotelscom to give me a refund and I can’t get anyone on the phone at the hotel to speak with me It’s always the manager isn’t in or available Absolutely ridiculous Never again As for the response from management stating that they can’t refund from third party websites well that’s interesting since I have an email from hotelscom stating that they reached out to you to get the refund and you declined to approve it So each company is just going to blame the other and I’m out the money for services not rendered

9. Hampton Inn & Suites Mahwah (3-star hotel)

About this hotel

This low-key modern hotel is 3 miles from Ramapo College, 33 miles from New York City and 38 miles from Newark Liberty International Airport.Casual rooms have free Wi-Fi and flat-screen TVs, plus work desks, ergonomic lap desks and coffeemakers. Some have pull-out sofas. Suites add living areas, minifridges and microwaves.Free perks include parking, a hot breakfast buffet and weekday breakfast bags to go. There’s also an indoor pool and a fitness center, plus a business center and event space.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 6 min drive to the Mahwah Museum
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • Guests mentioned pools 32 times

Feedback From Real Customers

Caleb Kish

Matt from the front desk was absolutely amazing My girlfriend had not slept in some time and was stranded at LGA due to flight delays He ensured the room was made up early so she could check in early and sleep

As well, he was incredibly understanding, made sure to check in with her, and provide bottled water when she arrived There was an issue with people smoking in the hotel which he handled professionally and efficiently The rooms were nice and at a reasonable price I would highly recommend this hotel The customer service was phenomenal and it was overall a great experience

Danielle Maylath

Customer service was good, friendly, helpful

thank you! Breakfast was nice, our 2 queen bed studio was a nice, enjoyable space for the weekend everything was clean if I had to complain about anything, it would be that a few minor upkeep repairs were needed in the bathroom the towel hook falls out of the wall, so you cannot hang a towel on it, the shower curtain was missing a hook and the wallpaper was peeling a few inches in the bathroom Again, to me, just a few minor repairs, the room and hotel were still clean and those repairs would not keep me from returning or leaving a negative review Thank you Hampton Inn for a lovely weekend for my son’s graduation

Steven “Beechwood Photography” David

Very good indeedVery popular hotel Fully booked

So, the room condition reflected that a little Toilet lid was not clean Everything else fine Disabled shower/bath and extra large bathroom excellent Recommended for wheelchair access Room facilities excellent Cable TV limited (32 channels?) but fine for us Power and USB fineLoved the very comprehensive choices of the all you can eat breakfast Staff excellent!

10. The Abbey Inn & Spa (4-star hotel)

  • Address: 900 Fort Hill Rd, Peekskill, NY 10566
  • Phone: (914) 736-1200
  • Ratings: 4.3 (148 reviews) Very good
  • Website : The Abbey Inn & Spa
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Polished hotel in a hilltop former convent offering a restaurant, a spa & river views.

About this hotel

In a former convent dating from 1902, this charming hotel is set on a hilltop overlooking the Hudson River Valley. It’s a mile from Peekskill railway station.Warmly decorated rooms with wood floors have Wi-Fi, HDTVs and designer toiletries. Some add sofabeds and/or river views. Upgraded rooms and suites offer living areas.A train station shuttle is free. A polished farm-to-table restaurant with a bar features exposed-stone walls and views of the river. There’s also a terrace. A spa offers saunas, a hot tub and a gym. Event space includes a chapel and a garden. Parking and electric charging stations are available, as are yoga classes.

Things You Need to Know

  • 10 min drive to Anthony’s Nose
  • Guests praised the service
  • Guests liked the restaurant, mentioned 25 times in reviews
  • Guests liked “Massage”, mentioned 14 times in reviews
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Lynne Cullari

Celebrated my birthday with a stay at the Abbey Inn and Spa We arrived at the Spa for a wonderful couples massage The Spa was clean, welcoming and the services were fantastic

Everyone was friendly, helpful and warm Johnny took us under his wing to show us around, give us the history and he rang the Abbey bell for my birthday – made me feel so special The Apropos Restaurant food was amazing – roasted bone marrow with escargot (!!!), pistachio crusted lamb rack with pickled cherries (!!!!) Giselle at the bar and Johnnie as our server were fun, helpful and kind Thank you for a magical birthday celebration! PS did I mention the incredible Hudson River views and the beautiful spiritual energy all around?

Alexander Stavdal

We found this venue while searching for historical spaces for our Sunday brunch wedding local to us in Westchester NY The overhaul of the location was beautifully done and expertly refreshed without the team losing any of the charm or sacred historical relevance of the buildingFrom the onset, Gina Bonacci was highly responsive and accommodating to our questions and requests

Her attention to detail and thoroughness in planning out the day and surrounding timeline was highly appreciated She was very mindful of planning objectives and tracking everything of any significance Negotiations and contracts were easy to navigate and simple to understandOn the day prior to and of our Wedding, Gina served as the coordinator, timekeeper and utility player She was responsive and on top of everything we needed The entire staff was a pleasure to work with and accommodating Everyone from the hotel desk staff and cleaning team, servers, bartenders, valet and line cooks were all professional and courteousAnna and I could not recommend the venue or the team there more The day was beautiful, simple and elegant just as we were looking for The rooms were clean and well maintained and the food and drinks were fresh, tasty and well preparedWe look forward to anniversary meals, spa days and future events at the venue

Christine M. Lee

The hotel staff were pleasant enough and the grounds are lovely My husband and I have a few hiccups that were pretty inexcusable though This is mostly related to the spa

The spa staff are very disorganized and were confused when we arrived for our schedule appts Not a great start to a $360 massage The massage therapists were Tony and another man Although nice, both my husband and I agreed that our very expensive massages were basically an hour of heavy petting It was pretty much the worst massage I have ever had No pressure whatsoever, despite indicating nicely that they could use more pressure It seems they were both tired and didn’t want to expend any energy Ok I understand, but then we shouldn’t be charged over $420 (with the ‘suggested’ yet heavily implied gratuity by the front desk staff) for the worst massages we ever had I had to book a massage with my therapist in Manhattan just to feel satisfied Awful — do better or reduce your rates to $50 at best

11. Riverview Organic Bed & Breakfast

About this hotel

Along Sparkill Creek, this relaxed B&B in a former firehouse is 9 miles from the 19th-century Lyndhurst Mansion and 11 miles from Tappan Zee Bridge.Featuring private bathrooms and entrances, the 3 airy rooms feature Wi-Fi access and flat-screen TVs; 1 adds a living area with a fireplace, a sofabed, a kitchen and a porch.Breakfast is served in a casual dining area, and parking is complimentary. Other amenities include a garden and a shared kitchen, as well as a lounge with a brick accent wall and a fireplace. Minimum-stay rules may apply.

Things You Need to Know

  • 14 min walk to Tallman Mountain State Park
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Jack Watkins

A perfect setting in a great location We had a great visit …seeing our son and his fiancé

Just want to correct my previous post…we stayed Piermont 😀 not PiedmontAll the best to Corolla…it was a great time meeting you…your hospitality exceptional👍👍👍🤞👍Loved walking around the community and the location was awesome!👍👍👍👍👍Jack and Jane Watkins

Carol M

Self contained unit in one of the historical buildings from Piermont Avenue Tiny, but really charming, clean and well decorated Linens and bed super comfortable and the shower

so good! Location is great, we were able to walk to Bars and Restaurants both in Piermont and the nearby town, Sparkill Kitchen is very well equipped if you are planning to cook your own meals Carolla is a great host, kind and a very interesting person with a positive attitude towards life The first night she came upstairs to bring us ground coffee for the following day and we were talking for about an hour in the living room We definitely recommend this place!

Jon Martin

This Bed and Breakfast was perfect for our recent stay To start the location was perfect We traveled in to check out Tarrytown and Sleep Hollow

This B&B is located in Piermont which is a very charming small town that has excellent food, kind locals and during our time a very appealing Octoberfest We were also only a few minutes across the bridge from Sleepy Hollow and Tarrytown allowing us to come and go very easily throughout the weekend Rates were very reasonable, the room was very clean and we right at home Carolla welcomed us with her sweet and kind nature We were provided with an excellent breakfast every morning with plenty of options Having never stayed in a B&B before a small concern of ours was having enough privacy but that was never an issue We had plenty of small exchanges and joyful conversations but always felt like we were given plenty of privacy I can’t say enough good things about Riverview I would highly recommend and we would love to stay again

12. Tuxedo Motel

  • Address: 985 NY-17, Southfields, NY 10975
  • Phone: (845) 351-4747
  • Ratings: 4.4 (153 reviews) Very good
  • Website : Tuxedo Motel
  • Quick Summary: In a tranquil forested area atop a mountain, this motel retreat offers simple single/double rooms.

About this hotel

A humble low-rise motel set amongst 10 acres of lush grounds featuring a gazebo, atop a Ramapo mountain, in a subdued rural area. The property edges Sterling Forest state park, a pristine natural refuge with black bears and hawks, plus the site of the seasonally-open New York Renaissance Faire, which hosts costumed performances by Elizabethan-themed actors; jugglers, jesters, minstrels and knights on horses. Tuxedo Ridge’s ski-ing is a 5-minute drive, while Woodbury Commons outlet shopping is 9 minutes’.The simple rooms decorated in a bright palette offer 1 or 2 beds.On-site parking is free.

Things You Need to Know

  • 10 min drive to Sterling Forest State Park
  • Guests praised the service
  • Guests mentioned “hiking” 21 times

Feedback From Real Customers

Deanna Mathiak

The facilities are all very clean and kept up well The building freshly painted, and beautiful landscaping all around the premises We were warmly welcomed by the proprietor and he even offered and did our laundry! The room was spacious and clean, we had many towels and washcloths in the bathroom

We stayed two nights and were very comfortable There is a gas station/food mart within walking distance with a full deli, snacks and a variety of beverages We really enjoyed our stay and would recommend The Tuxedo Motel to anyone!

13. Crowne Plaza Suffern-Mahwah, an IHG Hotel (3-star hotel)

About this hotel

Alongside the I-87/I-287, this refined hotel is 19 miles from the Woodbury Common Premium Outlets shopping center and 27 miles from the United States Military Academy at West Point.Contemporary rooms come with free Wi-Fi, 42-inch flat-screen TVs, iPod docks and Keurig coffeemakers. Upgraded rooms add minifridges, microwaves and/or sitting areas. The 1-bedroom suites have wet bars and living spaces with pull-out sofas. Room service is available.Parking is included. A 3-story atrium with a waterfall and a koi pond houses a sleek restaurant/bar. There’s a 24/7 gym. There’s also a business center and meeting space. Breakfast is offered for a fee.

Things You Need to Know

  • Guests praised the rooms
  • 9 min drive to Harriman State Park
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • Guests praised the sleek restaurant
  • Guests praised the lobby
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Mike C

Very good service! The staff was helpful and accommodating I am in town for business in the area and this hotel was perfect for that Breakfast was straight but expensive wouldn’t recommend if it wasn’t the only option

The bare at the Koi Lounge was OK too Mainly because the bartenders determine the bar experience This bartender was the only one and very busy But A1!!!! She earned two of the three stars I give this place!

Robert Eisenhardt

Hotel once was a Holidome Sold and changed with indoor pool covered over It wants to be good but

cleaning service has not cleaned room every day I had to ask to have it done yesterday 2 cleans out of a 7 day stay But better is that the bathroom does NOT HAVE A TOILET PAPER DISPENSER!!!! True You have to hand hold and un-wrap Incredible

Jomy Joseph

On a positive note, the staff was very responsive and the breakfast was delicious!The room was damp and dingy and the sheets were stained Woke up with irritated skin and the shower is missing any form of ventilation The ceilings are popcorn tiles and you will knock into them if you raise your hands

Very poor lighting in most rooms with an awkward view of the parking lot or lobbyBeautiful backdrop in terms of location as it’s nested within luscious greenery but overall extremely disappointed with this experience

14. Marriott Park Ridge (3-star hotel)

  • Address: 300 Brae Blvd, Park Ridge, NJ 07656
  • Phone: (201) 307-0800
  • Ratings: 4.3 (809 reviews) Very good
  • Website : Marriott Park Ridge
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Streamlined rooms in an upmarket hotel offering a cozy Irish pub, a relaxed restaurant & a garden.

About this hotel

Off Interstate 287, this upscale hotel is 8 miles from the New Jersey Performing Arts Center and 12 miles from the Van Saun County Park zoo.Streamlined rooms provide flat-screens and WiFi (fee), plus tea and coffeemakers. Some have sitting areas with sofas, while club-level rooms add access to a private lounge with free continental breakfast and evening appetizers. Room service is available.There’s a relaxed restaurant with a lounge, and a cozy Irish pub, plus a convenience store. Other amenities include indoor and outdoor pools, a whirlpool tub, a 24-hour fitness center and a garden terrace. Parking is offered.

Things You Need to Know

  • Guests praised the clean rooms
  • 19 min drive to the Saddle River County Park
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the service, which has a concierge
  • Guests liked the fitness center, which has weight machines
  • Guests praised the nightlife
  • Guests praised the outdoor and indoor pool

Feedback From Real Customers

Taryn Colón

The only reason I am giving 2 stars is because it was not the worst place I have stayed Room was somewhat clean and decent enough to spend the night However the front desk needs help

We were greeted with “she will help you ” with in seconds a group of teen girls jumped in front of us and the other employee took us hesitantly She lacked any hospitality training When I asked if there was room service I was bluntly told “no” without additional information regarding the hotel, the restaurant or the bar on-site As we entered the room, we immediately went to set up the pull out couch for our 10 year old son Unfortunately there weren’t any sheets or blankets available I called the front desk and was told no problem, someone will be up shortly No one showed up so my son slept with us We also didn’t have any bottled water! There were clear signs posted of quiet time at 10pm yet they allowed a bunch of preteen girls cause a ton of noise until almost midnight After a terrible night sleep, we go to check out The front desk clerk greeted us, put us to the side and checked in someone behind us and gave her 2 bottles of water When she finally helped us, I was told you have a zero balance & have a nice day I was not asked if I enjoyed our stay nor about the breakfast Not even asked if I wanted a copy of the receipt! Looks like I will have to find another place to stay when visiting my family Total disappointment

Sharon Maccagnano

It’s clean and quiet They do not have USB ports for charging your phone The TV is situated on the right side of the room which is a painful angle for your neck

Seems like they tried to cram too much into the room They could have taken out the couch, the room is a bit small for it, and set up the dresser and TV in that area This way you’re not straining your neck to watch TV The refrigerator is also next to the couch, like an end table It’s a very odd place for it Every single hotel I’ve been at over the last year includes water bottles, especially for the coffee machine, they do not There is a broken window in one of the hallways too Check in was pretty easy They have a restaurant but I haven’t seen it open yet since I’ve been here They serve breakfast, I think that’s separate from the restaurant, but seems a little pricey to me considering it’s not cheap to stay here It’s not close to really anything It’s not a bad place but I’d expect a few more amenities for the price that cheaper places offer It has some pretty scenery

Annette DiMuro

25 – 3 stars I had rented 3 rooms for my family We did not use the pool or gym so I cannot comment on those areas

The grounds and location are beautiful The customer service appeared to be short and borderline rudenot the usual customer service you would expect from hospitality industry even from a 3 star hotel which this one is rated The rooms were nicely decorated but not the cleanest The shower doors still had soap drips and water spots all the corners need to be cleaned The vents were filled with dust The beds were lumpy No complimentary water, coffee/tea or breakfast and free standard breakfast ONLY for Titanium Marriott members No access to computers unless you swipe a credit card

15. Comfort Suites Mahwah – Paramus (2-star hotel)

About this hotel

Off Route 17, this unpretentious all-suite hotel is 5 miles from Campgaw Mountain Ski Area, 3 miles from walking paths at Ramapo Valley County Reservation and 13 miles from Skylands botanical garden.Warmly decorated suites provide free Wi-Fi, flat-screen TVs, microwaves and minifridges, as well as tea and coffeemakers. All have sitting areas with pull-out sofas.Parking is complimentary, as is hot breakfast served in a low-key dining room. There’s also a fitness room and a coin-operated laundry, as well as meeting space.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 15 min walk to the Mahwah Museum
  • 13 min walk to nearest train station
  • Guests liked the service

Feedback From Real Customers

Andrea Carlisle

Customer service has been AMAZING during AND after our stay!! They were very friendly when we were there, and have gone above and beyond in helping us get a couple of things back that we left behind!! They first called us about an hour after we departed to let us know we had left a bag on the sidewalk Not sure many hotels would do that! Then after getting back home, we realized my daughter had left her special blanket she has had since birth I immediately called the hotel and spoke with Ellie

She was the absolute SWEETEST thing and VERY helpful!! She told me how to get online and have UPS scheduled to pick it up from there and shipped to me; and she assured me she would make sure the prepaid shipping label was printed and confirm that UPS picks it up Again, ABOVE AND BEYOND!! We are more than grateful!!

Erin Craft

The only positive thing I can say is the bed is comfortable The room smelled like mold it and it was hit in the rooms and hallways We got there at 730 and asked for our AAA discount we were told NO that the manager said no discounts when it’s late because customers will pay the full price if we are looking for a room that late and yes the front desk lady told me that

She told me to ask for the manager in the morning Manager wasn’t there left my number and of course no one ever called The key didn’t work had to get a new one and rooms need to be updated We also were not told that breakfast was offered or did we see it anywhere Definitely not worth $210 that we paid

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