pet friendly hotels in Tinley Park, IL

1. Hilton Garden Inn Chicago/Tinley Park (3-star hotel)

About this hotel

Less than 3 miles from Hickory Creek train station, this classic hotel is under 5 miles from Tinley Park Convention Center.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs with premium cable, free WiFi, minifridges and microwaves. Suites add separate living areas with pull-out sofas. Some have whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a lounge and 24/7 pantry. There is also a fitness center, indoor pool and whirlpool. Additional amenities include meeting rooms, a business center, and free area shuttle and parking.

Things You Need to Know

  • 5 min drive to Orland Grassland
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned lobbies 16 times
  • The fitness center has free weights
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Nicholas Lewandowski

This hotel exceeded all of my expectations! Patrick at the front desk was really fantastic and had the most upbeat personality Some of the best customer service I’ve encountered in quite some time Staci was terrific at breakfast, always attentive and checked back often to make sure everything was perfect

Rooms were quite clean, the only slight issue was that the hot water took about 5-10 minutes to make it to my shower/sink Other than that, I couldn’t have asked for a better stay

Rudy Wanek

Check in was easy, the room seemed nice and the lobby/facilities were nice When we checked in at the front desk we were told there is a free continental breakfast in the morning, or you can pay $1195 to order Menu Items

In the morning we were told in order to eat ANY breakfast we needed to pay the $1195, so we left for breakfast Later that night went to take a shower and there was no hot water in our room at all Called the front desk to no answer Waited until the morning and the hot water was back on The basic essentials of hotels were not provided in this stay other than a place to sleep

Lexi Harrell

Do not expect to take a hot shower This hotel doesn’t have any hot water We tried in the evening around 3- no hot water

Called front desk whom said they would send someone out Got back to hotel around midnight to yet again no hot water to shower in No hot water again in the morning before we left When we checked out I again informed of my issue with hot water and was offered a free snack for my inconvenience (I don’t want a free soda, I wanted a hot shower) Other wise the hotel was clean and staff was friendly Breakfast was good and hot But not having hot water to take a shower is a huge downfall for me Wouldn’t stay again because of this

2. Comfort Inn Matteson – Chicago (2-star hotel)

About this hotel

Off Interstate 57, this straightforward hotel is 5 miles from Hollywood Casino Amphitheatre with live music, pavilion and lawns, and less than 2 miles from Glaeser Park.Unassuming rooms offer free Wi-Fi and flat-screen TVs, plus en suite bathrooms. All feature tea and coffeemakers, microwaves, and fridges, as well as desks with ergonomic chairs.Freebies include breakfast and parking. There’s also a gym and meeting space.

Things You Need to Know

  • 11 min drive to the Thorn Creek Nature Center and Preserve
  • Guests praised the service
  • Some guests complained about the unclean rooms and the beds
  • Guests praised the breakfast

Feedback From Real Customers

Michael Angelo Delpino

It wasn’t excellent! It was beyond expectations!!I’ll definitely go back when I’m in town to visit The Managers name I can’t remember but she was Amazing It was around Easter of 2022

See I was visiting my daughter, and I was coming from Kentucky It was still early in the day but I was tired from driving So I called the hotel to make a reservation and not only was I accommodated I was able to check in early and was approved a discount! That alone speaks volumes The room was clean and sanitized The bed which was a King sized envelopes you especially with the fluffy pillows! I wish I had more thumbs so I can turn them all up! Again you’ll always have my business!

Ashley Shegog

The reviews for this hotel are FAKE! The room was not thoroughly cleaned There were coins on the floor so it couldn’t have been vacuumed, stains on the walls and curtains, grime on the shower walls, and the bathroom tile was disgusting There was cereal in the drawers

There was a foul smell as soon as we walked in that we attributed to the water in the bathroom The toilet did not flush right and it backed up after about 3 flushes – when we called down they said not to flush toilet tissue down the toilet because it was not biodegradable There was no one on duty until 11pm to help with the plumbing, my husband requested a plunger and the front desk told him no So we waited, no one ever called or came In the morning my husband went to the desk in person and they said maintenance was already gone but they did give him a plunger at this point Any area outside of the main lobby had a strange/dirty stench The walls are also so thin you could hear the neighbors coughing like they were in the same room I’ve stayed in better motels This location hasn’t been updated in years You can plumbing damage on the walls Comfort Inn should be ashamed of itself We were in town for my father in laws funeral and because of booking through bookingcom, we could not get our money refunded/afford to go elsewhere I sprayed Lysol consistently, purchased travel pillows from the store, and made the best of an already stressful situation

EL FRAZO

I had the best experience at this hotel more than any other First I was greeted by the friendly front desk staff as soon as I walked in Demetria from house keeping went above and beyond making sure all of my family’s needs were met

Rooms were clean and comfortable Rooms and hall ways were very quiet Thank you Demetria for the amazing hotel experience

3. Wingate by Wyndham Tinley Park (3-star hotel)

About this hotel

This straightforward hotel is a 0.8-mile drive from the Tinley Park Convention Center, 2.2 miles from the First Midwest Bank Amphitheatre and 9.8 miles from the Olympia Fields Country Club.Modern rooms have free Wi-Fi and come with iPod docks, flat-screen TVs and game consoles, plus desks with ergonomic chairs. They also have minifridges, microwaves and coffeemakers; suites add fully equipped kitchens. Kids 17 and under stay free with an adult.Amenities include complimentary hot breakfast and parking. There’s also an indoor heated pool, a hot tub and a fitness center, along with a business center, meeting space and laundry facilities.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • 5 min drive to Odyssey Fun World
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned hot tubs 11 times
  • Guests praised the pool

Feedback From Real Customers

Sheila

This is our go to for a quick getaway with my grandsons They enjoy the pool which is always spotless and fully stocked with towels We all enjoy the breakfast

The rooms were clean, very comfortable, and the staff was amazing They went over and beyond to help make our stay enjoyable The re- model gives an upscale trendy vibe I highly recommend this hotel for anyone visiting here And short drive to shopping , lunch at Cheesecake Factory is a plus! Great restaurants in area also Chicago is not too far but we’ve always enjoyed the surrounding area so we’ve not gone into the city See you again about January when we can enjoy the pool and watch the snow outside Thanks for making my family feel like we were Welcomed Home!!

Laura D

I am so glad to have found this hotel for my visits to this area The front desk staff and housekeeping staff are great! Front desk staff is always friendly and so efficient! Kudos to Greg for being out there in the freezing snow to make sure we had a clear and safe path Thank you for housekeeping for accommodating me while I had my zoom meetings; it was appreciated that you modified the vacuuming schedule so it wasn’t heard in my background

I especially appreciate Dalia, who manages the wonderful breakfast! The food is fresh, the hot items are a nice change from other hotel breakfast offerings and I appreciate the variety of items for folks watching their diet (however; best raspberry danish ever! Where is that bakery?) As I stayed at this hotel several times during the pandemic, I was especially impressed at how well Dalia managed hotel guests who were not masking near the food area, as mandated by state law and was required by the hotel at that time In the sweetest way possible, she informed various guests that masks were required and then she led them to where masks were being provided for those who’d forgotten theirs Hand sanitizers were all over the hotel which made me think this hotel was taking safety seriouslyOne last thing to noteI’ve noticed that the hotel staff all seem to get along really well and it is nice to see them smiling and greeting each other If staff gets along like that they must enjoy working there, which makes my stays there so much more pleasant

Catherine Bradley

This hotel is the best in the area The staff are truly professionals The hotel is very clean and quiet

The breakfast is outstanding and always fresh The breakfast staff are amazing I have stayed at many hotels in the area and nothing compares I would also like to say if not a Wyndham member sign up They have a go fast option with points wherein you can greatly reduce your prices on future stays

4. Fairfield Inn & Suites by Marriott Chicago Tinley Park (2-star hotel)

About this hotel

Set off I-80, this down-to-earth hotel is 2 miles from both live music at the Hollywood Casino Amphitheatre and cultural exhibits at the Tinley Park Historical Society.Simply furnished rooms feature free Wi-Fi, flat-screen TVs and minifridges, plus tea and coffeemaking equipment. Suites add separate sitting areas with pull-out sofas.Hot breakfast and parking are complimentary. There’s an indoor pool and a fitness center, and coin-operated laundry facilities are available.

Things You Need to Know

  • The rooms have kitchenettes and coffee makers
  • 6 min drive to Odyssey Fun World
  • Guests praised the service
  • Guests mentioned pools 15 times
  • Guests mentioned beds 15 times
  • The fitness center has weight machines and treadmills

Feedback From Real Customers

Amanda Beasley

Not super impressed I was put in a handicapped room for the first night which the hot water in the shower barely got warm, not the room I reserved but it was the only room left Came back later in the evening to find ants everywhere

Bathroom, sink, climbing up the walls, on the nightstand and in the bed They put me in another room which was much better!!! Hot water worked, no ants and oh, don’t get the room that is next to the pool Pool is open 24hrs and screaming kids were in it really late and super early But they did have a nice gym and breakfast!

Jennifer D

This place was LOUD Super clean But could hear the other guests walking down the hallway and taking showers in other rooms

The fan in the heater was loud and squeaky all night Someone came down the hall at 1030 pm knocking on doors and running And the toilet seat was brokenThe main lobby is very nice Breakfast looked okayish Although when I went to get coffee there was noneOverall the place is clean and in a great location But after no sleep probably wouldn’t come backAnd the pool is also closed

5. Chicago Marriott Southwest at Burr Ridge (3-star hotel)

About this hotel

Set near Interstate 55, this upscale hotel is a 7 miles from Graue Mill and Museum.Polished rooms come with flat-screen TVs, minifridges, and tea and coffeemaking facilities. Wi-Fi is available (fee). Suites add separate living areas, pull-out sofas and/or whirlpool tubs. Club quarters have access to a private lounge with perks such as continental breakfast and evening appetizers.Amenities include a restaurant/bar serving American cuisine, plus an indoor pool, a hot tub and a fitness center. There are also 10 meeting rooms, as well as a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to the Waterfall Glen Forest Preserve
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests liked the lobby, mentioned 25 times in reviews
  • The fitness center has weight machines and free weights
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Pine Valley

Michael and the kitchen and event staff at the Marriott Burr Ridge were exceptionally helpful and accommodating in hosting our group at their outdoor patio following a memorial service for a family member We arrived to find the table and appetizers set and ready Our dinner was great, with very polite and professional service

They truly went above and beyond to help us out, even preparing off menu dishes for our kidsThe hotel itself was clean and well updated with spacious rooms I’d highly recommend staying here if you’re in the area and booking family gatherings here as well

Emmanuel Gabriel Scott

My wife and I traveled to Chicago for the 4th of July weekend and had the pleasure of staying at this lovely Marriott location Our experience was truly amazing The rooms were beautiful and the service was simply brilliant

We especially enjoyed the customer service of a young gentleman by the name of Justin He was very friendly and most helpful

Jaquay Bails

The room was very nice and MOST of the staff was polite, But

I was harassed about a form for a friends and family rate By Regina that I myself sent and the employee sent from our personal emails She was saying she didn’t receive it so I sent it right then and there just for her to say that’s not the right form then she said it was but it wasn’t filled out correctly so I filled it out just how she wanted we didn’t get this resolved until 5pm the next day and she says “anybody can book under this rate I was trying to make sure it wasn’t fake “ So imagine how that made me feel she wanted me to pay full price so bad she kept threatening to change the rate over something I Already sent I Had gotten frustrated and said” I will leave”Thats the only thing she heard she kept asking when I was leaving They gave us free breakfast for the inconvenience, butgave us the wrong time She overcharged my card $87 I Had 2 Unauthorized transactions so I asked was I charged a holding fee First She says no, so I asked how much the room was , but it wasn’t adding up to what they charged my card Then she said I was charged a holding feeThen I asked about the $47 unauthorized transaction when you add things to your room they take it out of your holding fee Not Charge you $47 for a $20 purchase she said “when I Add things to my room they automatically over charge my card” Which is bs because I work for a hotel and once I said that and she seen I caught on to her game she finally decided to be nice I know how the system works She was rude for no reason I never disrespected her I talked to her politely and gave her what she needed Mind you it’s my birthday I will never stay here again and if you a person of COLOR I’d Advise to to look at some other cities , other than Burr Ridge

6. Holiday Inn Express & Suites Lockport, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 355, this relaxed hotel is set in an area with multiple casual eateries. It’s 5 miles from Lewis University and 8 miles from The Forge: Lemont Quarries adventure park.Informal rooms with colorful artwork provide Wi-Fi and flat-screen TVs, as well as minifridges, Keurig coffeemakers and microwaves. Suites add sofabeds.Amenities consist of a heated indoor pool, a 24-hour fitness room and a relaxed lobby lounge. Parking and hot breakfast are available.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • Guests praised the beds
  • 9 min drive to the Gaylord Building
  • Guests praised the friendly service
  • The fitness center has free weights
  • One of the few hotels in the area with a pool

Feedback From Real Customers

Susan Catherine

You’ve restored my faith in Holiday Inn Express! After an awful stay at another Holiday Inn Express (seriously, the worst hotel experience of my life), I swore I would not stay at an IHG property again However, we had to make last minute plans for an unexpected funeral Having IHG points, I decided to see what was available in the area and figured a new hotel couldn’t be all that bad

It was one of the best decisions of my life The people who work at this location are friendly and made me feel as if they were absolutely tuned-in to my needs The property is clean, our stay was quiet and I enjoyed every moment of it My friend who recently stayed there with her dying father had similar feedback She said they couldn’t be nicer I absolutely agree Thank you for making me feel special and for offering me a clean, comfortable and quiet space

Gary Zimmerman

Staff was super friendly and helpful Only ding I could give them was the ice machine on our floor was broken so we had to travel a bit to find some Room was great, big screen TV, microwave, fridge, Keurig coffee maker

We had a small wedding after-party in our room and they were very accommodating to our visitors Breakfast was pretty good too! Very happy with our experience

7. Aura

About this hotel

14400 S Cicero Ave, Midlothian, IL 60445(708) 272-6000

Things You Need to Know

  • 7 min drive to Bachelor’s Grove Cemetery
  • Guests mentioned “romance” 27 times
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

lori hines

Have never been Room was very nice and clean Nicely decorated

Shower was very nice We asked for an extra flat sheet that was never brought to us Our room had service rooms or something above They were very loud above us in the morning, and it actually woke us up when we were looking forward to sleeping in They kept dropping stuff above us and were very loud Our room was in front of the building near the busy street which was very loud They need to invest in better windows and sound proofing

Spicy Zing

Aura has always been a great spot to stay You can rent for a couple hours or for a night (must rsvp for overnight stays) I like that there’s different rooms to choose from and their reasonably priced

This is a Lovers Hotel, definitely meant for couples It’s a great place to take your significant other for a nice relaxing night together Though you must have a membership to even rent these rooms (M: $50, For a year)

J.O.B Telinfo

Aura really needs to upgrade all rooms especially Tryst room I got my package as advertised However, the room was not sound proof, no soap or conditioner in the shower dispenser, blood on the remote control which is a major negative!!!! Holes in the walls and etc You guys better do something because things like that will cause Aura at this location to be shutdown

I will not return to this hell and I want my refund for the blood on the remote control

8. Hampton Inn Chicago/Tinley Park (3-star hotel)

About this hotel

A 4-minute drive from the Tinley Park Convention Center, this modern hotel is 1.8 miles from Odyssey Fun World and 1.9 miles from the Vogt Visual Arts Center.Casual rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs and coffeemakers. Some rooms add pull-out sofas.Free perks include parking, hot breakfast (daily) and weekday breakfast bags to go. There’s also a fitness center, an indoor pool and a business center.

Things You Need to Know

  • 5 min drive to Odyssey Fun World
  • Guests praised the friendly service
  • The fitness center has weight machines and free weights

Feedback From Real Customers

Cassie Gigstead

Do not believe the photos I’m a photographer and know the tricks and either the photos are old or they did their job well This is a run down hotel

Pool and hot tub were not operational None of the outdoor key fobs worked to get you into the hotel, very frustrating! Carpets and wall coverings are dated Funky smell throughout Furniture is cheap and chairs are wobbly when you sit in them I gave it two stars because the staff was friendly(always apologetic for all the issues) and it included the typical standard breakfast but was still too expensive $150 with taxes and fees and that was the special rate via several apps Did not know that until we arrived and had already pd that the pool was not in service, we had two dissapointed teenagers We booked via an app vs directly via the hotel, it did state on their website that the pool was out of order on their website, but we probably would not have swam in it based on how the rest of the hotel looked

Maha Mikhail

People are fantastic, very kind & try to do anything to help you!However, the place is old, not clean, some rooms smell & ants were present! The nightstand drawer fell off & had to get the front desk lady to help me! Again I would give 5/5 to the person but 2/5 at most to the place! Had to leave earlier & book another hotel in the area & pay for 2 rooms for the same day to get out! They have to clean it & do some serious renovation!

Kelly O’Leary

The pool was freezing My family got out after 10 min and if we weren’t so desperate to try and swim, we wouldn’t have even gone it What is the point of having a pool if you can’t keep it slightly warm

Also the bedding left a lot to be desired There was only a sheet and flimsy top decorative piece – no blankets or comforterIt was also kind of loud We were hearing people walking by our room multiple time after midnight It was so disruptive we left at 230 am

9. Hampton Inn & Suites Chicago Southland-Matteson (3-star hotel)

About this hotel

Next to Notre Dame Park and off Interstate 57, this modern hotel is a 12-minute walk from shopping at Lincoln Mall and 5 miles from the Hollywood Casino Amphitheatre.Contemporary rooms feature free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs and coffeemakers. Suites add separate living areas, microwaves, minifridges and pull-out sofas.Hot breakfast (on-site) and weekday to-go breakfast bags are complimentary, as is parking. There’s also an indoor pool and a gym, along with a snack shop, a business center and a meeting room.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 10 min drive to Odyssey Fun World
  • Guests mentioned the service is friendly
  • Guests mentioned lobbies 11 times

Feedback From Real Customers

Nico Kinner

This is a very nice hotel and had probably the most spacious room that I have ever been in for a hotel They offer a convenience area with candy, snacks, frozen meals, ice cream, adult beverages, regular beverages and some other necessities like medicine and chargers The hotel was clean, the breakfast was good

The staff and service was great but there were some technical issues that slowed them down That was not the staffs fault and hopefully corporate fixes it to help them help everyone better No matter what, highly reccomend this place but it is on the higher end of the price scale

Sheree Sensel

very clean, room looked just like the picture, 2 queen beds sheets and bedding were nice and clean, lobby very nice, a nice breakfast buffet in the morning, mostly muffins, waffles, coffee, cereal, etc staff very pleasant too

my only quibble was the price I paid, but I booked later than I should have! very close to the Hollywood Casino Amphitheater, less than a 10 minute drive

Michael Laubecher

Rooms are spacious, generally clean and up-to-dateHowever, 2 things on this recent stay

1 There were small ants climbing around the desk area in the room I was trying to eat and it was a little unnerving 2 If you want a HOT shower, skip this hotel They must have the temp set to warm only So if you like a hot and steamy shower in the morning, don’t expect one, only a luke-warm one at bestI will consider other hotels if I stay in this area again

10. EVEN Hotel Chicago-Tinley Park-Conv Ctr, an IHG Hotel (3-star hotel)

About this hotel

This standard lodging is a 16-minute drive from Orland Park Sportsplex and attached to Tinley Park Convention Center.The traditional rooms come with desks and flat-screen cable/satellite TVs, plus minifridges, microwaves and coffeemakers. There’s also free WiFi and high-pressure showerheads in the bathrooms, and kids 19 and under stay free with an adult. Suites add separate living spaces, wet bars and whirlpool tubs.Amenities include an on-site restaurant/bar offering American cuisine (where kids 12 and under eat free), an indoor pool and a fitness room, as well as a business center, ample event space and free parking.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 5 min drive to Odyssey Fun World
  • Guests praised the service
  • Guests mentioned hot tubs 11 times
  • Guests mentioned microwaves 16 times
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Morgan Robinson

Very clean and modern rooms Decent pillows The beds weren’t the most comfortable I’ve slept on in a hotel but I never really take that into consideration for reviews as everyone has different firmness preferences

Decent sized rooms with a good sized bathroom Nice large TV in our room too Convenient location is always great too I was definitely surprised when we entered and saw how nice it was inside I was expecting much less

Tasha Sanchez

Stayed for a family members wedding and as always have last min guest The same week as a back street boys concert and majority of the hotels were booked Shawn was amazing to help us get an additional room for another person coming to the wedding

She made the booking seemles and Quick I hope management sees this and understand how great she is for their establishment I work in the retail business and know how it feels to hear doing an amazing job Negative is always posted and we need more positive feed back from consumers this time in life I was blessed to have Shawn cross my path

11. Homewood Suites by Hilton Orland Park (3-star hotel)

About this hotel

This suburban extended-stay hotel 3.7 miles off Interstate 80 is 1.6 miles from open space at Orland Grassland and 1.8 miles from Orland Square Mall.Traditionally furnished rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center and coin laundry. Guests can use a fitness room and an indoor pool with a hot tub. There are multiple event and meeting rooms, including a 625-person ballroom.

Things You Need to Know

  • The rooms have kitchenettes
  • 4 min drive to Orland Grassland
  • Some guests disliked the beds
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 10 times

Feedback From Real Customers

Lakesha P

It was nice but housekeeping needs to do better! I did not appreciate having to ask for my room to be cleaned three times then had to leave my room and wait for them to FINALLY clean it! I called the night before, the morning of when I was told they would be there at 10 am We left and came back at 3 and it was still NOT CLEANED! I was LIVID!! That was when I made my THIRD attempt by going directly to the desk and speaking to an associate! We sat by the murky pool for an hour while they cleaned the room When we got back to the room a dirty towel was left in the shower and the cleaning solution was left on the stove! I took pictures which I will upload on TripAdvisor and Google along with my review

Now for the pool I had every intention of getting in and enjoying the water but it was cloudy! I stood outside the door around 9 am, not believing what I was seeing then the pool guy came out with a hand full of solutions I asked him was he cleaning it because it looked cloudy and he said yes, he just put the solution in it I asked why it looked like that and he said someone must have done something in the water the night before His voice went low so I couldn’t hear exactly what he said but it was enough to know I was not getting in! If you read this post in its entirety then you know that whatever solution the guy put in the pool at 9 am did NOT work, due to it STILL being murky/cloudy at 3-4 pm! Disgusting to say the least! My final complaint is we asked for and were given a late checkout I guess the front desk did not communicate that with housekeeping because they tried opening the door at 11 am sharp! Imagine that! They were “on time” to get us out of the room but not on time to do their job! We told them we had a late checkout and she barely understood due to not speaking English She eventually understood and left We were truly ANNOYED by this!

Virginia Beckett

At first glance this hotel seemed nice and clean, however when I woke up in the morning I found a cockroach in my bathroom I was able to take a video and show it to the front desk, who told me that a manager would come down to my room shortly After waiting 30 minutes I received a phone call from the front desk informing me that there would be no hotel management on site due to the holiday, but one would call me to discuss the refund I requested

I have now called on two separate occasions asking to speak with management, only to be informed that my information had been passed on to hotel management and they would contact me at their convenience Not only did I pay $250 for one nights stay, but I also had to throw away all of our food, and have our belongings bug bombed Do not stay at this hotel, and do not be fooled by what appears to be a clean, upscale setting The person at the front desk was very kind and understanding, but obviously he is the only one who cares, as management seems to have disregarded my complaint

Justin Kelsey

If i could give this place a zero i would Horrible front seat A blond women who was rude and damining over the phone and in person

Not to mention the “manager” on site was a point size jerk He didn’t have anything to say other then what the lady in the front desk had already called and actually cried about The pool was out of clouded majority of the stay People running around each night smoking and drinking (yelling throughout the hotel) i would be cautious when booking here There were some nice perks (a kitchen without any amenities including a fire extinguisher Also a fire alarm text where the people of the hotel we Lee to enter the room Overall, we were very disappointed

12. Aloft Bolingbrook (3-star hotel)

  • Address: 500 N Janes Ave, Bolingbrook, IL 60440
  • Phone: (630) 410-6367
  • Ratings: 4.0 (988 reviews) Very good
  • Website : Aloft Bolingbrook
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Informal hotel with a modern cocktail bar & a billiards table, plus a 24-hour gym & indoor pool.

About this hotel

In a residential area off I-355, this relaxed hotel is 2 miles from Cypress Cove Family Aquatic Park and 12 miles from Bolingbrook Golf Club.Casual rooms have flat-screen TVs, free Wi-Fi, minifridges, and tea and coffeemaking facilities, as well as desks with ergonomic chairs. Suites add seating areas with sofas.The airy lobby-lounge has check-in kiosks, a fireplace and a billiards table. There’s also a contemporary cocktail bar, a 24/7 fitness center and an indoor pool. Free parking is available, and there are also meeting rooms and a business center.

Things You Need to Know

  • 5 min drive to Cypress Cove Family Aquatic Park
  • Guests liked the friendly service
  • Some guests complained about the restaurant
  • Guests mentioned lobbies 55 times
  • The fitness center has free weights
  • Guests praised the nightlife
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Michael P

Staff is great, it’s an A-loft hip and trendy and all that, wasn’t a fan of the food served there but I’m sure COVID plays a role in that Had two issues with my room, both the floor (near toilet) and shower did not appear to be cleaned well as I noticed stains near the toilet and some in the shower, nothing to kill my experience, the other issue is the shower handle, it does not lock in the off position and instead can go negative forcing me to have to find the correct spot to turn the tap off Other than that it was a good stay and there are amazing places to eat near by so I’d recommend that over eating at the hotel

Mel Baker

Nicole and Michelle at the front desk were both helpful and lovely We also did try the breakfast which was pretty good I liked the oat milk cold brew

The room was comfortable for us for one night, and even though we didn’t get a chance to use them, we did appreciate all the nice amenities May be a new go-to whenever we want to go to Waterfall Glen

Barbara Mendez

This Aloft location has always been a staple for our travels to this area Of course they did not disappoint during this visit either My husband and I would love to thank Nichole F

who works the front desk She was polite, knowledgeable and a very gracious host Please give her a raise or promotion to ensure she stays with your company long term She is a valuable assetThank you so much for her service and dedication It made our stay so much better We will see you all in October

13. DoubleTree by Hilton Hotel Chicago – Alsip (4-star hotel)

About this hotel

Adjacent to Interstate 294, this traditional hotel in suburban south Chicago is 9 miles from Midway Airport.Flat-screen TVs and free WiFi are offered in each room, as well as simple decor and custom-designed beds. Suites add separate living areas with sleeper sofas.A restaurant specializing in steak offers American favorites and Sunday champagne brunch, and a lounge serves appetizers and drinks. There’s also a fitness center and indoor pool. Other perks and amenities include a free Midway airport shuttle, 11,500 sq ft of function space and a business center.

Things You Need to Know

  • Guests praised the rooms
  • 9 min drive to Bachelor’s Grove Cemetery
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned microwaves 23 times
  • Guests mentioned “banquets” 14 times
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

Scott Diesel

I expected more I guess The rooms were okay beds were comfy but they said my room came with breakfast and they later told me I couldn’t get it Double trees usually give their guest free cookies but everytime we asked they were out (kinda a reason we picked it)

I’ve stayed at other double trees in the past and had a lot of better experiences Plus the hotel stunk!

Becky Hull

I booked my stay through the park/sleep/fly website because that was the most convenient for my elderly parents and me to find parking for our car during our trip We needed to leave our car for just under two weeks and we stayed overnight the night before our flight We were so tired upon arrival to the hotel, we decided to just stay at the hotel and have dinner there, which was surprisingly good and was served by a good-natured, kind man

(We loved the warm cookies upon arrival too!)Then upon our return, we experienced some difficulty in getting back to Chicago and had to have our flights changed I was concerned because I had given the front desk my return flight info but now everything was different and we would be coming in late at night, on a different day Thankfully, Melissa, who answered the phone when I called several times to try to keep her updated with the changes, was really friendly and helpfulJohn was our driver to and from the airport and he was extremely professional and helpful When John dropped us off at Midway at the beginning of our trip, he was right on time, he handled all our heavy luggage, and he helped my elderly parents in and out of the van We definitely appreciated his kindness! I also appreciated how clear he was when dropping us off regarding where he would pick us up when we returned I can see how many travelers could get confused regarding pick-up but John had explained very well to us where we should meet him when we returned (This saved a ton of time and frustration)Upon arrival to the hotel parking lot, John drove right over to our car and was extremely helpful again with all of our luggage I would like to recommend these employees for some sort of recognition as well as a raise Had Melissa not been so helpful or responsive on the phone, John would not have had any idea about our changed plansI’m incredibly thankful for this good experience and I will recommend your hotel/shuttle service to any/all of my friends needing to fly in or out of Midway Thank you so much

Domminique Kinnie

I stayed here pre-COVID for a family reunion It was great Stayed here this weekend and checked out after 1 day

My room had a weird smell There was a half bottle of water that I’m guessing the previous guest drank out of It was left on the table with the other bottle of water and still had the $200 Hilton tag on it like nothing was wrong There were brown spots in my bathroom sink Maybe makeup? Not sure Hair in my tub that wasn’t mine There is a maintenance guy who I guess checks the pool periodically A lot of kids were in the pool, he seemed to hyper fixate on the black kids when all the children were just playing and being kids He seemed to pick them out I hate to say that, but I observed it twice And that’s what it was giving Won’t be staying here again

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