pet friendly hotels in Warrensville Heights, OH

1. Residence Inn by Marriott Cleveland Beachwood (3-star hotel)

About this hotel

Off I-271, this modern all-suite hotel is 3 miles from shops and restaurants at Legacy Village, and 21 miles from the Great Lakes Science Center.Contemporary quarters, ranging from studios to 2-bedroom suites, feature pull-out sofas, dining areas and kitchenettes, along with free WiFi and flat-screen TVs.Freebies include hot breakfast, parking, regular evening socials and grocery delivery service. Amenities consist of a seasonal outdoor pool, a hot tub and a fitness room, plus a basketball court and a patio with a fire pit. There’s a convenience store. There’s also a coin-operated laundry. Pets are welcome for a surcharge.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 6 min drive to the Maltz Museum of Jewish Heritage
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “suites” 24 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Natalie H

Stayed at the Residence Inn from 7/25 – 7/28 while on our trip to Cleveland Due to a flight delay we arrived at the hotel around midnight My husband immediately started to get his clothes ready for an early meeting when he noticed stains on the iron

I called the front desk and this wonderful lady working the night shift brought us a new iron in the middle of the night This is literally the definition of above and beyond when it comes to service in my book The room itself was spacious and clean The breakfast had a good variety of items that ranged from scrambled eggs, warm sandwiches, fruit, pastry to cereal The only thing that would’ve made our stay better are extended breakfast times, 9 am seems to be a bit early as a cut off time for breakfast for people in vacation But all in all we had a wonderful stay!

Janice Price

Pros: Every staff member was so friendly and helpful The breakfast was always stocked and adequategreat location

CONS: dirty room, stained, peeling walls Loud people running all hours of the night Front desk said they can’t do anything There’s only like two luggage carts around and they are never available so we had to make like 15 trips up and down with the slow elevator Will not be staying again

Lisa Marie

I was there in Ohio for surgery I had to stay 10 days to recover and have my post op appointment The hotel itself has great staff! Great if your coming for a few days

Nice pool area However as far a comfort to recover from a surgery, no place to be comfortable Beds are hard couches are dated and are pull out beds that you can feel No place to sit and rest I was told I would have to rent a chair from Rent a Center Would not recommend to recover for long periods of time Other then that the staff is great

2. Hotel Indigo Cleveland-Beachwood (4-star hotel)

About this hotel

Off Interstate 271, this contemporary hotel is 1 mile from the Maltz Museum of Jewish Heritage and 2 miles from Canterbury Golf Club.Airy, colorful rooms come with free Wi-Fi, flat-screen TVs and coffeemakers. Suites add separate living areas with sofabeds. Room service is available.Parking is complimentary. A refined steakhouse has wooden floors, leather seating and a bar. There’s also a casual cafe, a gym and a business center. Breakfast is available (surcharge).

Things You Need to Know

  • 7 min drive to the Maltz Museum of Jewish Heritage
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes but others liked the beds
  • Some guests disliked the bathrooms
  • Guests liked the service
  • Guests disliked the refrigerators, mentioned 19 times in reviews
  • Guests mentioned microwaves 11 times

Feedback From Real Customers

D.L. Eppy

Checked in 4-30-22, mid day Tiffany at the front desk was niceWhile checking in I noticed the rate wasn’t what my confirmation said

The hotel charged me almost twice what the rate was and no could explain it and said the manager would be there in the morning when we checked out, that never happened I have no words that can describe the disgust I felt in my stomach when we went into our room and pulled the sheets down to see thus See pictures Human hairs, blood on bedding, urine stains Never in all of my travels have I experienced such blatant laziness of it’s employees, and managementNever would I stay at this location, should have their franchise status revoked

Randy Proctor

I left a few incredibly important items at the hotel and they found them and mailed them back to me I cannot thank the staff enough for helping to return one of my most prized possessionsAlso, the hotel room was lovely, and the attached steakhouse gave us an amazing meal!

Jayafk

Save a headache and stay anywhere else Had to cancel trip after testing Covid positive Took 3 days of emails and phone calls to finally speak with someone who was able to help

After days of mind blowing incompetence we were still charged for 1 nights stayI can only hope they use their ill gotten funds to stay at a functioning hotel and observe how it is supposed to work

3. Hampton Inn Cleveland-Solon (3-star hotel)

About this hotel

This casual hotel is 14 miles from the Cuyahoga Valley National Park and 19 miles from downtown Cleveland.The laid-back rooms include free Wi-Fi, flat-screen TVs, work desks and ergonomic lap desks (for working on the bed). They also have coffeemakers, minifridges and microwaves. Upgraded rooms add pull-out sofas or whirlpool tubs.Free perks include parking, a hot breakfast buffet and weekday breakfast bags to go. There’s also a convenience store, an indoor pool, a fitness room and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • Guests praised the beds
  • 11 min drive to Great Falls of Tinkers Creek
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Antoinette Joy

What a great time my hubby and I had We’re from Virginia and came to see a college roommate We slept like babies and enjoyed the local eats

I met Mrs Michelle Young Reid working at the front desk and come to find out, she was born and raised with my family in Pittsburgh We even graduated from the same university Small worldWe slept in both nights so I cannot comment about the breakfast Next time

4. SpringHill Suites by Marriott Cleveland Independence (3-star hotel)

About this hotel

Off Interstate 77, this informal all-suite hotel in a modern building close to casual eateries is 9 miles from pro basketball and baseball games in downtown Cleveland and 20 miles from Cuyahoga Valley Scenic Railroad.Streamlined suites with contemporary decor feature free high-speed Wi-Fi, flat-screens and iPod docks, plus kitchenettes, and living areas with sofabeds.A breakfast buffet and parking are complimentary. Other amenities include a laid-back lobby restaurant/bar (limited hours), an indoor pool, a hot tub and a gym. There’s also a convenience store.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 11 min drive to the A Christmas Story House
  • Guests praised the friendly service, which has a concierge
  • Guests praised the restaurant
  • Guests mentioned lobbies 15 times
  • Guests praised the bar

Feedback From Real Customers

Lindsey Simpson

The hotel itself was nice, I loved the room For the most part, it was clean and the breakfast was good The reason I am giving the hotel two stars is because I suspect theft after requesting room service from the hotel

I had a piece of jewelry tucked away before room service and after packing the jewelry box and bringing it back home we unpack it and a pair of earrings were gone from it I wouldn’t be so mad if they weren’t my grandmothers who had passed last year and the ones I wore in my wedding They were not worn or taken out the rest of the trip so who else would have taken them out? Just be mindful when staying here about your belongs and who enters your room!

Crystal Hamilton

Rooms seemed visibly clean at first, until we started noticing cup stains on counters, someone else’s hair on the nightstand, dirty counters behind ice bucket and coffee machine Hot tub was visibly filthy with smelly, musty water Scent used in hotel smelt clean at first, but started to make me feel sick after a few days

Could use some hot items on breakfast menu for the price Pool was fine, as well as fitness center Beds seemed clean and comfortable There was a small bug crawling on my son’s pillow – not sure if it was a bed bug or not No bites TV is in bad position in relation to beds Our daughter slammed her finger in the sliding bathroom door – has no stopper and slides very fast if not familiar with that kind of door like our daughter Staff pleasant Housekeeping friendly and accommodating

Scott Stallings

We found the hotel was clean, the room was spacious, and the staff was friendly Look at the pictures closely because the one bedroom is a studio room with a bathroom It’s not like Residence Inn or other Marriott properties where one bedroom is actually one bedroom

The only separation between a couch and bed is a desk with a tall backing On this basis, the room with two queen beds could be listed as a two bedroom

5. Hyatt Place Cleveland/Independence (3-star hotel)

About this hotel

This straightforward hotel is 7.4 miles from Cleveland Metroparks Zoo and 10.6 miles from shopping at West Side Market.The modern rooms come with free WiFi, 42-inch flat-screen TVs, coffeemakers and minifridges.Amenities include an indoor pool and a fitness center. There’s also a coffee and cocktail bar, 24/7 dining and a market, a business center and meeting space. Parking is free.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 14 min drive to the A Christmas Story House
  • Some guests complained about the air conditioning
  • Guests liked the friendly, professional service
  • Guests praised the restaurant
  • Guests mentioned lobbies 17 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Elsa S

There was ample parking on both the front and back of the building Breakfast was always hot with decent options The room was a good size and we enjoyed the separate seating (living room) area

Cons: I believe the front desk clerk said the pool was heated but my husband and daughter along with other guests said it didn’t feel heated Also the TV kept breaking up I believe they have Dish as their provider, I would suggest looking into a different option if one is availableJust an FYI I believe you may need to let the front desk know if you would like housekeeping to clean and make your beds daily because we were there 5 days and it was only done one of the days

Shawna Gann

The staff was super friendly Room was clean, bed was okay The heat register was so loud I couldn’t sleep though

They don’t do any housekeeping unless you set that up in advance I had to use the QR code and app to request more toiletries and that the trash be taken outLiked that there was a hot breakfast, but the eggs were cooked on one of those clay casserole dishes and they had a potholder on top so you wouldn’t burn yourself except…I still burned myself 😔Not a bad place, but I have stayed at HP before and really enjoyed it Location was fine, too I’m not sure I’ll stay there again, but it was good ‘nuff for my visit

Anne “Anne” Van Camp

Stayed for 1 night as we were on a cross-country drive, so I’m very happy they accepted my request on late arrival checkin At first, the room they gave me is smelling terribly bad Smells cigarette

I thought we can bear with if, but it really started irritating my nasal so we requested to replace the room Which I’m happy, they did! This time is cleaner, no smell, bed pillows and blanky are comfy! All of the stuff that were mentioned on their website are all in there and works perfectly fine! Enjoyed our stay Thank you!

6. Shady Oaks Farm Bed and Breakfast

About this hotel

On a secluded property, this charming bed-and-breakfast is 1.8 miles from Brandywine Falls and 7.4 miles from Cuyahoga Valley Scenic Railroad.Traditional rooms and suites come with cable TV and antique furnishings. Some have canopy beds, pasture views and/or DVD players.Free cooked breakfast is served in a formal dining room. Other amenities include a porch, 2 stately lounges and gardens, as well as hiking trails, a lake and a horse stable.

Things You Need to Know

  • Guests praised the rooms
  • 5 min drive to the Cuyahoga Valley National Park
  • Guests praised the service
  • Guests mentioned “national parks” 12 times
  • Guests mentioned restaurants 10 times
  • Guests praised the breakfast

Feedback From Real Customers

Monica Joyce

This is a stunningly beautiful bed and breakfast in the heart of the National Park area Melanie and Jeff are the most gracious of hosts It was such a pleasure chatting with each of them

Breakfasts were outstanding with plenty of choices to please everyone and served at a formal table setting which made it feel very special A long list of restaurant options was provided, all were convenient and host recommendations were delicious I love bed and breakfasts and have stayed in many Flawless execution and ambiance here We will return!

Carmella Caltagirone

My husband and I stayed here for a local Cleveland-area getaway in February The accommodations were wonderful, the breakfast delicious, and the hosts very welcoming! The location is far enough off the road that it feels very secluded It’s a very unique home/building and it was a pleasure to stay here

Great access to the National Park nearby Other than many of the nearby restaurants being closed on Sunday nights, we had no issues!

Sarah Hunley

This bed and breakfast was fabulous! Jeff and Melanie made us feel welcome and were so helpful giving us recommendations for trails, sites and dinner Melanie’s 3 course gourmet breakfast far outshined any breakfast you would get at a restaurant She asked if we had any dietary restrictions; so thoughtful

The house and grounds were gorgeous! The suite was spacious and clean We were definitely stay here again I would give it 10 stars if I could

7. Homewood Suites by Hilton Cleveland-Beachwood (3-star hotel)

About this hotel

This extended-stay hotel with an elegant wood lobby is 2.7 miles from Beachwood Place mall and 7.8 miles from Case Western Reserve University.Polished rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs.A free hot breakfast is provided daily, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and free grocery shopping services, plus a business center and laundry. Guests can use a fitness room and indoor pool, and have access to a nearby fitness center. There’s also a meeting room and free local shuttle.

Things You Need to Know

  • Guests praised the rooms
  • 4 min drive to the Maltz Museum of Jewish Heritage
  • Guests praised the friendly service
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Jenna Sanchez

We stayed 3 nights and this hotel is amazing Very clean and spacious rooms The staff was very friendly and helpful, I asked for a couple more towels at the front desk and the lady was more than happy to help

She even gave us a few extra hand towels! The pool, hot tub, and workout room were all fantastic and clean The breakfast was delicious with quite a few choices to choose from We will definitely be staying here again when we come back to Ohio!

Jackie C

The staff at this location were very kind and courteous They helped to make my stay very pleasant The room was nice, I liked the kitchen, and the bed was extremely comfortable

The breakfast was also really goodHowever, the sofa bed was absolutely disgusting The mattress pad briefly came off when I pulled the bed out for my kids to sleep on and honestly it made me sick to my stomach The mattress was so gross! I didn’t even feel comfortable letting my children lay on that thing It should be in the garbage For the amount of money spent, no one should ever have to sleep on top of filth Also if you have small children such as I did, there are not really any kid friendly TV channels for the evening time That was disappointing as wellIf I’m being honest even though I liked the staff very much and the room size, that issue with the sofa bed would definitely be enough to make me not want to stay again

Yechezkel Sherman

i would give this place ten stars if i could!!POOL/HOT TUBThe pool and hot tub were amazing!! clean heated pool great for all the kids the hot tub was so relaxing and just what you need after a long drive kids had such a blast

towels were all clean and plenty of themROOMclean and very spacious had everything we needed from the pull out sofa bed to the kitchenet the beds were comfy and the shower was greatSERVICEthe staff are all smiling and willing to please very warm feel no issueswould stay here again in a heart beat

8. SpringHill Suites by Marriott Cleveland Solon (3-star hotel)

About this hotel

This relaxed all-suite lodging is 5 miles from the Great Falls of Tinkers Creek, 6.9 miles from Wildwater Kingdom water park and 13.7 miles from downtown Cleveland.Airy, straightforward suites have free WiFi, iPod docks and flat-screen TVs, plus kitchenettes, and living areas with pull-out sofas and desks.A hot breakfast buffet, weekday evening receptions and parking are complimentary. Other amenities include an indoor pool, a hot tub and an exercise room, as well as a 24/7 convenience store and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 12 min drive to Great Falls of Tinkers Creek
  • Guests praised the service
  • Guests mentioned hot tubs 15 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Donnie Belden

Bed was comfortable Had a descent breakfast selection Desk Staff was friendly

Cleanliness of the room left something to be desired There was a spot on the carpet below the desk was so sticky that it would almost pull your shoe off The tub and toilet appear to have not been thoroughly cleaned in a while A few more room cleanliness and maintenance items I won’t take the time to list This is not the standard I expect from a Marriott branded hotel

Eric Adams

I enjoyed my experience here and the amenities were convenient and good Why only 4 stars, you need to bring ear plugs if you’re a light sleeper the plumbing is loud By loud I mean if someone upstairs flushes the toilet you will hear it out of all 4 walls and the ceiling at about 85 db

Staff are very friendly I’d really like to give 45 stars but I’m unable to

Ryan Thomas

Nice, clean, updated rooms, friendly staff and great location I always appreciate a hotel that has great options close by for dinner before settling in for the night The breakfast was kind of terrible, but the coffee was fresh and hot so we’re all good there

My one and only gripe (not entirely the hotels fault) was the water wouldn’t work in the morning I called the front desk and they switched me to a new room to take a shower A little inconvenient but they were very quick and accommodating I would definitely stay here again

9. Hilton Garden Inn Cleveland/Twinsburg (3-star hotel)

About this hotel

A 2-minute drive from Interstate 480, this contemporary hotel is 8 miles from the water park at Geauga Lake and 7 miles from Aurora Farms Premium Outlets.The traditional rooms offer custom-designed beds, flat-screen TVs with expanded premium channels, microwaves, minifridges and free WiFi. Some suites have whirlpool tubs.There’s a cooked-to-order breakfast for a fee, as well as a casual bar and a 24/7 market. Room service is provided by a local restaurant. There’s also a fitness center and indoor pool. Additional amenities include 6 meeting rooms, a ballroom and business center.

Things You Need to Know

  • The rooms have TVs
  • 13 min drive to Great Falls of Tinkers Creek
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “Ballroom” 12 times
  • Guests mentioned lobbies 27 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

josh harris

We usually stay at the Marriott but, they were booked Our family came 8 hours away for a basketball camp Our stay was February, 18-20

The first night was horrible The fire alarm went off TWICE during the night I’m pregnant and tired My fiancé had to rush to get our 3 kids up and out the door We never got told what was going on The officer just told us it was safe to go back to our room Customer service unfortunately was not the best at all They charge for breakfast The rooms are not clean which is fine I just would have appreciated someone coming by to replace towels at least When turning the heat up, it’s really loud off and on throughout the night For us this was not a comfortable stay I wouldn’t recommend

Seth B.

Absolutely one of the best hotels, I’ve stayed in for awhile!!! ⭐⭐⭐⭐⭐And by far one of the cleanest Hilton garden Inns!!! 😊 I travel for work and my work always has me staying at this location for the weekdays and then going back to Columbus (home) every weekend The staff is absolutely friendly and helpful, I don’t know what people are complaining about, the rooms are definitely clean and nice and I’ve stayed in multiple different rooms and I have not had any bad customer service or issues with the cleanliness or services I think these people are just trying to get free stuff! But I will continue to have my work, use this location for my work! And when we come up to visit family, I will continue to use this Hilton garden Inn even using money out of my own pocket!

Shanker Dutt

I stayed for business visit overnight Rooms were clean as was the lobby The front desk people were very courteous

I am only giving 4 stars as the television in the room was very small and old and the AC didn’t allow to run the fan constantly Also I opted for premium TV channels and other than a few showtime channels there was nothing premium

10. Hilton Garden Inn Cleveland East/Mayfield Village (3-star hotel)

About this hotel

Within 2 miles of several major corporate offices, this contemporary hotel is less than 21 miles from downtown Cleveland.Flat-screen TVs with premium cable channels, minifridges, microwaves, and free WiFi are offered in each room, as well as polished decor and custom-designed beds. Suites add pull-out sofas.There’s a lounge and a 24/7 pantry, in addition to a cooked-to-order breakfast (fee) and on-site American restaurant. Other amenities include a heated indoor pool, whirlpool and fitness center, plus free parking, multiple meeting rooms and a business center.

Things You Need to Know

  • Guests praised the beds
  • 8 min drive to North Chagrin Reservation
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests praised the on-site restaurant
  • Guests mentioned lobbies 15 times
  • Guests praised the breakfast
  • Guests praised the indoor pool

Feedback From Real Customers

Lynnette Akiki

We stayed for two nights and the first night was perfect The Hotel is beautiful and the staff was very friendly Our room and beds were also top notch

We had checked out then decided later to stay another night and that’s when it went down hill One of the the bed frames in the new room was broken and made a horrible noise all night, the refrigerator also clagged loudly all night long The mattress was awful, the vent fan in the bathroom didn’t work, the mirror was broken on the closet and our key cards quit working We were exhausted from a very long day and let the staff know in the morning, but they didn’t seem very concerned We had also hoped to have a nice drink at the hotel bar that Friday night but was told they weren’t opening because they didn’t have enough help We will be in in the area twice a month We will be giving the Holiday Inn next door instead

Patricia “Patti” Bigelow

I found this Hilton Garden Inn a disgrace, and nothing like the other Hilton properties I have stayed at In my opinion, Hilton Corporate should rescue this property ASAP from the disgraceful franchisee Upon checking in to the hotel, the front desk could not call up my husband’s Hilton honors number, even though we stayed here twice before

They set up a reservation without his honors number, even though I had no trouble setting one up with his number Staff was not friendly The hotel was not as nice as before, and no longer offers complimentary coffee, tea, or water in the lobby The desk clerk said he cancelled the duplicate reservation, and a hotel supervisor gave us extra points and free breakfast for the check-in troubles After we returned to Wisconsin, I discovered the hotel charged me for a late cancellation I tried contacting the hotel, but they don’t answer their phone I called Hilton Corporate to ask why I was charged a late cancellation on one of my credit cards, and for the same night I paid for it on another credit card Corporate discovered the hotel set up a new Hilton honors account under my husband’s name without informing us and without his consent The points and our charges were under this new honors account Corporate moved the points and charges to my husband’s honor account he has had for 15 years They are still working on trying to refund the duplicate charge I cannot trust doing business with this hotel I recommend you avoid this place like the plague

Klay Fennema

Staff was amazing, and extremely friendly and professional, however the rooms not so much I was there for work, not leisure and I am not looking for luxury by any means, but when there is food crumbs all over the carpets, leftover clothes behind the nightstand, dust, nasty mold in the A/C register and dried urine/hair on the toilet then that is completely inexcusable I understand and don’t mind an out-dated hotel, especially when it’s reasonably priced, but to have to feel absolutely disgusted to even shower, walk on the carpet bare footed, or sleep in the bed without wiping everything down with a Lysol wipe? Come on

I expected A LOT better from a Hilton

11. Hampton Inn & Suites Cleveland-Beachwood (3-star hotel)

About this hotel

Off interstate 271, this warm roadside hotel is 2 miles from the Maltz Museum of Jewish Heritage and 6 miles from Chagrin Fall Waterfall. Downtown Cleveland is 18.6 miles away.All rooms include free Wi-Fi and custom-designed beds, plus both full desks and lap desks (for working on the bed), coffeemakers and 32-inch flat-screens. Suites add microwaves and fridges, as well as wet bars and sofabeds.Free hot breakfast or weekday breakfast bags to go are offered. There’s an indoor heated pool, plus a hot tub and a 24/7 gym. Parking is included, and a meeting room is available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 7 min drive to the Maltz Museum of Jewish Heritage
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests mentioned lobbies 15 times
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Laura L.

I ave high standards for Hampton Inn, but they did not disappoint The bar had great breakfast to order like a restaurant You had to pay, but it was nothing compared to other chains

The room was very clean and neat They had a computer in the lobby with a printer, and a great location within walking distance to shops and restaurants The front desk and breakfast servers went above and beyond I really enjoyed my stay here

Rebecca Kosierowski

We came up for a surgery and stayed here for one night We had a king suite, which was quite roomy and comfortable, clean and nice The bed was quite comfortable, the right balance of firm and soft (despite our preference at home for a very firm futon directly on the hardwood)

It was quiet, and the staff were all polite We thought about swimming in the pool, but the cloud of chlorine in the air when we opened the door to it was off-putting, so we went for a drive to Lake Erie (choosing Euclid Park over Edgewater Park since we didn’t have to drive right through Cleveland traffic to get there) and enjoyed a meal in the shade by the water instead The breakfast spread had a large variety of items, and they really only lost a star for the eggs being the tasteless powdered variety and the sausage with so little seasoning and flavor that I actually wondered if they were meatless (if so, people should be told on the placard because we don’t eat soy products)

Alex Scullion

Hotel front desk staff gave my coworkers and I a hard time when checking in and checking out They almost didn’t let us check in even though our employer had paid and we had email confirmations printed out Our names were also listed as the guests on the reservations

If you’re planning on booking rooms for business, you might want to reconsiderOther than the service, the hotel is OK The best thing about this hotel is the location!!! Within walking distance of great shops and restaurants I’m not sure I would want to stay at this particular hotel again, but the location was great

12. Comfort Inn Mayfield Heights Cleveland East (2-star hotel)

About this hotel

Off I-271, this straightforward hotel is 4 miles from Beachwood Place mall and 14 miles from the Holden Arboretum.Laid-back rooms come with complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add pull-out sofas.Parking is free, as is a hot breakfast buffet served in a dining area with a communal table. Other amenities include a 24/7 exercise room, a lobby lounge and a laundry room.

Things You Need to Know

  • Guests praised the rooms
  • 11 min drive to North Chagrin Reservation
  • Guests praised the professional service
  • Guests mentioned “a pillow” 12 times
  • Guests liked the breakfast

Feedback From Real Customers

Michelle Ionta

We stayed here for two nights and I have to say that it was very nice especially given the price pointWe had a mini fridge and a microwave in our room which made it so much easier and the buffet breakfast was pretty goodWhenever we came in or called down then there was always someone at the front desk and they were always very helpful and nice

We have stayed at places with what we’re considered better names that didn’t even come close to the amenities and the knowledge and caring of the staff hereIf we need another stay in this town then this is definitely where we are going again!

Christine

Absolute garbage hotel and management My sister stayed there and she needed to use my credit card They would not allow her to stay there without me filling out an authorization form

I filled out the authorization form and clearly stated and signed that she was only allowed to use it for 2 nights Any additional nights they needed further approval They let her stay for 2 weeks I called probably 20 times to talk to management and they said they needed to “look into it” and they would “get back to me” yet refused to do so Or the general manager was conveniently unavailable Gave her two phone numbers and even my email What exactly was the point of you having that form if none of your employees look at it There was nothing to look into unless your general manager also can’t read Completely incompetent and is a pretty big mess up and a lot of money for them to care so little You’re better off sleeping outside

Brook Lujan

Great breakfast They just started back up w/full buffet breakfast after pandemic Have eggs, sausage, waffles, breads, yogurt, cereal, juices, & much more

Curb appeal looks a bit spooky but rooms were nice & great choice of pillows Our room had microwave & fridhe for around $95 w/AARP discount Also, very good Bob Evans restaurant right next door, & Costco only a few minutes away to get gas, etc

13. Home2 Suites by Hilton Cleveland Beachwood (3-star hotel)

About this hotel

On a grassy plot off Interstate 271, this informal all-suite hotel is 16 miles from the shops and restaurants in Downtown Cleveland, and 5 miles from walking trails at Acacia Reservation.Bright, relaxed studios have free Wi-Fi, plus flat-screen TVs, pull-out sofas and kitchenettes. The 1-bedroom suites offer separate living/dining rooms.Complimentary amenities include parking, and a breakfast buffet served in a modern dining room. There’s also an indoor saltwater pool, a fitness room, and a terrace that has BBQs and a fire pit, in addition to a coin-operated laundry.

Things You Need to Know

  • Guests liked the rooms
  • 7 min drive to the Maltz Museum of Jewish Heritage
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • The hotel has a nightclub

Feedback From Real Customers

Anthony Adams

Booked 5 Nights First night they did not have our room available and they booked us a hotel next door Second Night, room not exactly as pictured online

Linens not supplied in room for pull out Had to request Linens and pillow covers and go to front desk Trash under cushions Thin walls so we heard the loud neighbors until 3am Highway noise also apparent We requested towels and none delivered We then requested room-cleaning and towels nothing Shirtless guest in breakfast room, Employees smoking at front door and talking on phone, etc The room interior was pretty nice, but the service was not With the poor service, thin walls, and partying guests, it makes me think this is more of a nicer version of motel 6 with a kitchen added Not worth it in the end there are better options

Jo MV

The hotel was clean and updated The employees were kind and helpful I appreciate virtual check-in, keycard and room status

The room was spacious for the price, but rather small for a suiteBreakfast was included and had gluten-free options including several omelets, eggs, and gritsI was disappointed that even though I included a note when booking an accessible room that I am a wheelcbair user, I was given a non-accesible room

Pamela Bell

My sweater was stolen! I accidentally left my sweater in the closet I am POSITIVE I left it there When I contacted Customer Service I was advised that if their staff finds any left property they would place in lost and found

Well obv NOT! The sweater was a nice and I guess someone liked it Dishonesty disgusts me Hilton advised me that I have no recourse Shame on you Hilton!

14. Staybridge Suites Cleveland Mayfield Heights Beachwd, an IHG Hotel (3-star hotel)

About this hotel

In the east Cleveland suburbs, this traditional all-suite hotel sits among the businesses of Landerhaven Corporate Park. It’s 1.1 miles from I-271 and 5 miles from Canterbury Golf Club.Featuring free Wi-Fi, flat-screen TVs and DVD players, the relaxed studios also have kitchenettes and work desks. Some add pull-out sofas; 1- to 2-bedroom suites offer separate living rooms.Freebies include a breakfast buffet and evening receptions (select weeknights), plus parking and a local shuttle. There’s also a seasonal outdoor pool, a gym, a basketball hoop and a BBQ/picnic area, as well as a 24/7 business center and coin-operated laundry facilities.

Things You Need to Know

  • The rooms have kitchenettes and refrigerators
  • 9 min drive to the Maltz Museum of Jewish Heritage
  • Some guests disliked the bathrooms
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests mentioned “Bag” 10 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Kerri Boardwine

I’m spending a couple of days here First impressions were great It is easily located off of the interstate in a quiet area

My room is quiet and comfortable There are some scuffs on the wall and a stain or two on the carpet but that is to be expected The important stuff is spotless Bed is comfy, sheets smell and look fresh, bathroom is spotless as well at the kitchen area The lady working the front desk tonight is excellent and friendly If I’m back in the area I will absolutely be staying here again They also offer a discount for nurses and first responders too which was an excellent surprise 95/10!

DemonOfD20

Probably one of the better places i stayed during my vacation! Rooms are incredible, love the addition of stoves and appliances for the rooms (i made good use of those during my one night in the stay) The room was incredibly clean when we got there Honestly, this would’ve been a good hotel to stay in for a couple days even

Wish i couldve stayed longer

15. Holiday Inn Cleveland-Mayfield, an IHG Hotel (3-star hotel)

About this hotel

This standard hotel off I-271 is a 6-minute walk from the North Chagrin Reservation and a 17.6-mile drive from downtown Cleveland.The traditional rooms come with flat-screen TVs and desks, plus premium cable channels, ironing boards and coffeemakers. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with pull-out sofas and dining tables.Amenities include an on-site Italian restaurant, indoor/outdoor pools, sauna and fitness center, as well as free parking.

Things You Need to Know

  • 8 min drive to North Chagrin Reservation
  • Guests praised the friendly service
  • Guests praised the clean rooms but some complained about the kitchenettes
  • Guests praised the restaurant
  • Guests mentioned microwaves 10 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Ken J.

At the time of this writing the hotel is pretty new The staff are great Everyone was very kind, hospitable and professional

The rooms were clean, well appointed and up to date The problems I noted gave the impression of poor maintenance but I think it’s a case of poor workmanship by the builders I assume this isn’t the fault of the operators and definitely not the staff I hope they can keep up with the maintenance or get the problems corrected by the builders

E Sullivan

Let me start out by saying the staff could not have been more kind or helpful during our stay The hotel itself is under a Major renovation that is noted on the website as being completed in April, we stayed in June The pool area looks like something out of a horror movie and is closed

The business center, which was one of the reasons we booked the hotel is unavailable One of the two elevators is working and the other had cones and caution tape around it The floors of the main area and hallways are covered in plastic All of this to say Holiday Inn should not be charging full price right now The worst part is my husband completed a survey about the stay to which the company replied “I want to start by apologizing that the accommodations were not at the standard they should be at We are in the finishing stages of our property enhancements so we hope you’ll give us another chance down the road once everything is completed “ 1 )We will not be staying again based on the companies response and 2 ) I think anyone who stayed during the renovations should be compensated accordingly for the lack of amenities they paid for and any inconveniences they encountered

16. Aloft Cleveland Beachwood (3-star hotel)

About this hotel

An 8-minute walk from University Hospitals Ahuja Medical Center, this stylish, contemporary hotel is 4.3 miles from Beachwood Place shopping mall.Bright rooms feature free WiFi, flat-screen TVs and walk-in showers. Some have desks. Suites add separate sitting areas.Amenities include a business center, an indoor pool, a fitness center and a colorful cafe/bar. On-site parking is available for a fee.

Things You Need to Know

  • 6 min drive to the Maltz Museum of Jewish Heritage
  • Guests liked the friendly service, which has a concierge
  • Guests mentioned the rooms are unclean
  • Guests mentioned lobbies 55 times
  • Guests mentioned “Billiard table” 18 times
  • Guests liked the fitness center, which has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Chantell Gaither

Hello everybody it’s me again, coming to you live about my experience with the aloft hotels Marriott I have to say again I am never disappointed when I stay at the aloft hotel Beachwood Ohio!Let me tell you why, I had a red eye flight this morning coming into Ohio for weekend business Now, I am a morning person but I was a little tired this morning because my alarm system went off four times last night at my home all the way up to the last alarm sounding at 3:26 AM this morning and I had to be at the airport by 6 AM

So I touchdown on time early this morning and I’m like I can’t wait until check in i am tired and I would like to take a little nap before I start my day I arrive at the aloft in Beachwood Ohio and I’m greeted by Andrew with the most beautiful smile and by the way he had a beautiful salmon colored top he looked so handsome and neat He says hello I say hi, I apologize for coming in so early today but is there anyway I can get an early check in He replied, absolutely we have a room waiting just for you, now that’s a quote! He said not only will I check you in early and since you’re so tired I’m going to upgrade your room at no charge to you I said, wow, thank you! And he mention by the way if you need any water or any refreshments you can have it here and he continued to take me around to the business center and things like that just a refamiliarize me with the schematics of this hotel Again I say thank you So I gather my things and head upstairs to my room and open the door to the most beautiful room and seating suite attached! I’m not gonna bother you guys with all the little details in the rooms and the seating area but I just want you to know that I’m so very grateful for the outstanding customer service I always receive when I come stay here! Thank you Andrew I’ll see you again on my next trip

Kamil

I really like this hotel, always staying there when going to Cleveland It’s nice, clean and with really good breakfast from Menu (order well done if You like fries cook better) The room is small, but enough for overnight stay or even few days, especially for the price

The stuff friendly and helpful Infused water offer at the lobby They also have some arcade games, console, pool, and bar I recommend this hotel especially in this price Perfect for a business trip or quick visit in Cleveland!

Deidre White

I came here for a sleep study through my doctor, but the hotel is nice The room was well decorated and OMG, the bed! That was one of the most comfortable beds I’ve ever slept in! It’s a very modern style, which isn’t my thing, but it was done well The shower was nice, good pressure

I didn’t like that the sink was out in the open, but it was tucked away from view of the bed, so there’s still some privacy when using it There’s a nice fridge and safe in the room, too I was facing a busy street, but couldn’t hear anything, so the windows were great, but I could hear some noise from the hallway, so that wasn’t great

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