pet friendly hotels in Waukegan, IL

1. Lincolnshire Marriott Resort (4-star hotel)

About this hotel

Set on 175 acres of grounds with a lake, this upscale resort is 3 miles from Edward L. Ryerson Conservation Area and 11 miles from Chicago Botanic Garden.Featuring pillow-top mattresses and sofas, the understated rooms have flat-screens, Wi-Fi (fee), minifridges, and tea and coffeemakers. Some offer lake views. Club-level rooms add access to a private lounge with free breakfast and evening appetizers.Parking is complimentary. Amenities include 4 restaurants, bars, a Starbucks and a theater. There’s also a golf course, a spa and a fitness center, along with tennis courts, and indoor and outdoor pools. Event spaces include 3 outdoor pavilions.

Things You Need to Know

  • Guests liked the beds
  • 7 min drive to Didier Farms
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned “musical theatre” 42 times
  • Guests liked the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Brittany Modi

We had the honor of planning our wedding and reception at Lincolnshire Marriott Resort What a beautiful venue and location, and the amenities offered are just so wonderful too! Our wedding had been affected by COVID, as I am sure many are/had been Kassandra, the general manager, and Christine, our wedding specialist, were so accommodating and generous with their time and resources

There are so many wonderful things I would like to share about them and how amazing they have been in this process! This has been such a whirlwind trying to figure everything out, and they have been nothing but helpful and accommodating to ensure our happiness for our special day Not only did they each reach out to us individually to see if we needed anything, but collectively as the Lincolnshire Marriott Resort Team I highly recommend this venue not only for the beautiful location and property, but also for the experience of working with such amazing staff members! From the time we walked into the front door until we left the parking lot, each member was so kind and helpful! What an amazing staff and venue for a wedding or event! Special shout out goes to Christine, she is literally one of the best human beings out there She was so gracious, kind and honest which is exactly what we neededLincolnshire Marriott, thank you for helping us out when this crazy season and circumstances has hit us all!

Austin Pilkinton

The staff are exceptionally friendly and helpful I had a room option that gave me an upgraded room since I had my wife, our son, two dogs, and myself We were up for the renaissance fair that was going on in Wisconsin

I was offered a room on the first floor with a patio which helped significantly with the dogs I really appreciate the offer, but was not informed that it was going to be smaller than the bigger room i was upgraded to As an individual who travels and stays with Marriott almost every week, i was a little disappointed in the M Club You are told that when you arrive that it will not be operating to full capacity as it would be during the week Also when we informed the front desk about there not being water, they said they would not be restocking it because it was not operating at full capacity Even the other refreshments such in the refrigerators were not stocked and maintained I have stayed at other Marriott’s with M clubs stock constantly and way better than this one was

M 1

I booked a stay in advance with a group rate for a large event that was taking place on site As I was preparing for the event I checked for my confirmation and found that I no longer had it in my email, my fault for not printing it out I contacted the resort to confirm and found they did not have a reservation in my name

I talked with multiple people both at the resort and with Marriott All were happy to book a room for $499 per night vs the original rate of $159 and would not budge on honoring the original rate It was also suggested by multiple people that if the group were to add an additional block of rooms for the event they could then honor the $159 rate While talking with the sales department at the resort about the group, the reservation and honoring the rate I was told the the resort was sold out for my dates and they would be unable to help me any further So in a matter of 30 minutes they went from having enough rooms to add to the group block to being completely sold out I also find it odd that after getting off the phone there were still many rooms available on any number of web sites

2. Comfort Inn Gurnee near Six Flags (2-star hotel)

About this hotel

This modern 3-story hotel is next to Interstate 94, across the street from Gurnee Mills mall, and 1.6 miles from Six Flags Great America.All rooms have en suite bathrooms with showers, as well as free WiFi, flat-screen TVs, microwaves, minifridges and coffeemakers. Upgraded rooms add 2-person sofabeds and larger TVs.A complimentary hot breakfast buffet is provided. The hotel also offers computers for guest use, an indoor heated pool and hot tub, and free large-vehicle parking.

Things You Need to Know

  • 5 min drive to the Key Lime Cove
  • Guests praised the friendly service
  • Guests mentioned the rooms are unclean
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Vhysh mcgee

Stayed at this location due to its proximity to the Renaissance Faire I had booked online, informed the property I was bringing my service dog, and requested 4 extra pillows in my room (I am disabled) The pillows were not in the room

When I arrived to check in, the young man tries to charge me a pet service fee (against the company’s policy, and against ADA) I informed him you can not charge for service animals, to which he told me I still needed to sign the pet-fee paperwork agreeing to the service charge I annotated on the bottom of the paper that the animal was a service animal When the front desk gentleman saw what I had written, he told me “oh, I’m sorry You were supposed to sign the electronic version of the form instead” That form didn’t have anywhere to add in “service animal”, it just auto fills in your initials on all their pet fee agreementsOur room: the sheets had black fuzz all over them, one of the pillows had red dot stains that look like blood drops The room also smelled so strongly like mildew, it took almost 3 hours of running the AC to make it tolerableThe pool/hot tub: holy chlorine batman I think maybe a chemical test needs to run on the pool and hot tub after we were done swimming, we were so itchy from the residual chlorine left on our skin It felt like being stung by ants Even after 2 showers, it was still pretty badThe only redeeming quality this hotel has is: LOCATION LOCATION LOCATION! It is right in the parking lot of Gurnee Mills

Jennifer E Wilson

I am disabled and have a service dog to help with my pain I 1st went to Rodeway Inn on Green Bay Road and the desk person refused follow the ADA law for service animals even though my dog had her service tagSo I went to Comfort Inn & Suites because their price was one of the lowest in the area

Dakota was the person on night duty He was very kind & polite, a complete opposite of the other hotel He had no problem accepting my service dog & de had a 1st floor room close to the front so I didn’t have to walk farI was surprised at how nice the room was It appeared to have been updated not too long ago The furniture was all in excellent shape, had a fridge & microwave The hotel is in a busy area next to the tollway but there way no noise inside the room from all the trafficAnd the best thing about the room was the bed! It was so comfortable I usually have a difficult time sleeping at hotels because of my back pain It the bed here was excellentOver all my stay was wonderful, better than I expectedI would highly recommend Comfort Inn & Suites & I will stay there again

3. Sonesta ES Suites Chicago Waukegan Gurnee (3-star hotel)

About this hotel

This informal all-suite hotel off I-94 and US-41 is a 5-mile drive from both Six Flags Great America amusement park and Great Lakes Naval Base.Warm studios offer free Wi-Fi, kitchens, desks and pull-out sofas, plus flat-screen TVs with premium cable channels. The 1- and 2-bedroom suites add separate living rooms; some feature fireplaces.Freebies include hot breakfast, parking, a grocery delivery service, and weekday evening socials with snacks. There’s also a seasonal outdoor pool, a hot tub and a gym, in addition to a BBQ area, laundry facilities, a business center and a convenience store.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • 10 min drive to Independence Grove Forest Preserve
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Amanda Roberts

Came into town for my sons PIR Check in process was very simple I even needed to make reservation changes during my stay because my son was getting weekend overnight liberty and we wanted to split time in the city

They waived fees and helped us with dinning options Our room was great, clean, and we loved having a full fridge, stove, and dishes to eat and hang out with family and our SR comfortably My son has A school here so we will be back to see him again and will certainly be staying here!!! Thanks for everything to the GM and Chad for all your help

Thomas Barntsen

Pros: Room was a suite with kitchenette for under $70, so it was a pretty good value It was reasonably clean, and the bed was comfortableThe breakfast was decent – all individually wrapped packaged food, like breakfast sandwiches, yogurt, oatmeal

Cons: there were a couple broken alcohol bottles on the sidewalk between buildings My room also had very little soundproofing from outside noise, and the furnace was very loud, kicking on every fifteen minutes or so

Christine Canty

**update** After staying at this hotel for 22 nights (checking in and out over several weeks,) I will not earn any points or upgraded member perks, because I booked through United which was still cheaper than booking through the members website that has a discountFor work, I have stayed at several different hotels in the area I prefer this one, because this is an extended stay suite where you have a full refrigerator, 2 burner stove top, dishwasher, and kitchen with dishes

I have not had time to use the amenities Pets are accepted The rooms are not very sound proof The person on 2nd/3rd shift is super friendly and easy to talk with

4. Country Inn & Suites by Radisson, Gurnee, IL (2-star hotel)

About this hotel

Off Interstate 94, this informal hotel is a 15-minute walk from Six Flags Great America theme park and 6 miles from Genesee Theatre.Relaxed rooms feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges, and tea and coffeemakers. Suites add pull-out couches; some include separate living areas.A complimentary breakfast buffet and parking are provided. Other amenities include a heated indoor pool, a fitness room and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • The rooms have TVs and coffee makers
  • 4 min drive to the Key Lime Cove
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 11 times
  • Guests praised the breakfast
  • Guests liked the indoor pool

Feedback From Real Customers

Monica Artrip

The service was great the rest of our stay was drab Stayed on the first floor There were very few guests so it was quiet

We ending up keeping the curtains closed as there was a lot of garbage scattered outside our windowOur room was basically empty and not very welcoming The beds were rough and the bed frame clanked any time you moved Mattress definitely needs replaced- no bugs but still not in the best or cleanest shape Seeing that the bathroom was somewhat recently redone was refreshingThe pool is tiny and unfortunately during our stay was full of garbage We kept pulling out piece of broken plastic cupsThe location isn’t the best and the entrance into parking lot is TERRIBLE but I don’t think that really part of this specific hotel Overall I don’t think I’ll be booking here again

Lorena Davis

Room was very clean It looks like they are in the process of updating the rooms Some things looked really new while the carpet was worn out

But I was just happy to have a nice clean room The beds are decent Not as comfortable as home, but definitely not too bad for an affordable hotel The pool is saltwater, which was a nice surprise Staff was super friendly and personable Location is awesome too Next to Dunkin Donuts which is a must, and a short distance from Gurnee Mills and Great America Breakfast looked great! They had biscuits and gravy and they had waffle irons out Unfortunately, I was in a hurry in the morning and didn’t have a chance to try it I will definitely stay here again when I’m in the area

cleophus arrington

Mr Patel was very professional and very accomodating His customer care was is off the charts

My family and I are military and we had to adjust our stay several times He was always willing to helpHis staff is remarkable, kind, and courteousThis is why we choose this location during every stay

5. La Quinta Inn & Suites by Wyndham Bannockburn-Deerfield (3-star hotel)

About this hotel

Off Interstate 94 and adjacent to Trinity International University, this contemporary hotel is also 7.3 miles from Chicago Botanic Garden.Free WiFi, as well as coffeemakers, pillow-top mattresses and flat-screen TVs with HD channels are included in each modern room. Minifridges and microwaves are offered in some rooms, while suites offer separate living areas or whirlpool tubs.Freebies like continental breakfast, parking and a local shuttle are offered in addition to an indoor pool. A fitness center, meeting facilities and a market are also available.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 9 min drive to Edward L. Ryerson Conservation Area
  • Guests mentioned the service is friendly
  • Guests mentioned “waffles” 10 times
  • One of the few hotels in the area with a hot tub
  • Guests liked the indoor pool

Feedback From Real Customers

Manuel Valentin

good morning, Good hotel, excellent location, very clean and comfortable and very good breakfast

Only the employee Wilma A was not friendly at all, she questioned my arrival time when there was already an arrival note, instead to receive the guest with a smile that is only what is asked of a worker because he not only refuted and I felt like a scolded child I hope that in my next stay there because I am going to return I will not run into that employee because it could be the last time that she uses that hotel but otherwise very good hotel and service

Twila McDonough

Many pot holes in road surface, of hotel property Poor lighting, so that walking from car to front door you have the risk of tripping Towel replacement requested everyday but took 3 days to get towels

Each day multiple people responded that towels would be replaceTub surface was dangerous to stand on Bathroom tub area had well positioned hand rails and a pull down set Tub looked safe However, dry tub surface was very slippery I wondered if they polished it to look good Once tub had been used and it dried overnight I checked by placing a dry foot onto dry tub surface and promptly had foot slid on tub surface Tub unsafe to use, despite railsIce machine did not function on 2 out of 3 floors and yes reporting ice machine problem did not get problems solved Desk clerk said each machine has a note “BROKEN” Neither had a notice that machine did not functionTV remote quit working on day 3 of 6 never fixed despite reporting problem Once I was told that someone would be right up My next call I was told someone HAD been immediately sent to make repairAll of my requests were made after a large group of musicians had checked outThe musicians were the best part of my stay The music they played in the lobby was beautiful and relaxingI will never stay at this hotel again

Debbie Guzman

Big bedroom, with a desk and a couch in it You have a microwave, small fridge, and a coffee maker (but there is a coffee station in the lobby with everything you could need)Everything clean

The shower didn’t drain the water at a similar or faster pace than the one coming from the shower, so you get a little puddle in the bathtubthis is my only complain, but I have to say I didn’t ask for help from the helpdesk or other staff members, since my stay was very shortIncluded breakfast during my stay: 3 different cereals, oatmeal, protein bars, 3 type of muffins (chocolate, vanilla, blueberry), boiled eggs, waffles (you can make big ones or smaller ones), yogurts, fruit cocktail, 2 types of juice (apple and orange), different types of bread, and grape jam The coffee and tea station was availableThe staff is super nice Howard in the front desk was amazing and funny ❤️

6. Courtyard by Marriott Chicago Waukegan/Gurnee (3-star hotel)

About this hotel

This modern hotel off the Skokie Highway is a 2.9-mile drive from the Six Flags Great America theme park, and a 4.7-mile drive from the Great Lakes Naval Station.Contemporary rooms offer free WiFi and flat-screen TVs, plus desks, minifridges and coffeemakers. Some rooms feature pull-out sofas, as do suites, which also add separate living areas and microwaves.Social spaces include a living room-style lobby, an outdoor courtyard and an American restaurant serving Starbucks coffee. There’s also a business center and 2 meeting rooms. Other amenities include an indoor pool and an exercise room, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 9 min drive to the Goliath
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests liked the hot tub, mentioned 14 times in reviews
  • Guests mentioned lobbies 15 times
  • Guests praised the indoor pool

Feedback From Real Customers

James Curcio

My wife and I stayed here about a week ago it was a three-day visit We were in town for our son’s graduation from Navy boot camp which was just a few minutes awayOn the first evening about 1:30 a

m my wife woke screaming saying that something had bit her while sleeping She had multiple bites on the back of her leg and they got inflamed quickly I immediately went down to the front desk and they changed our room right away Even though we did not sleep well that first night the rest of the stay was fineI spoke to the assistant hotel manager late the next morning her name was TracyTracy told me they had the room inspected about 8 am that morning they did not find anything I told her obviously something was in the bed and bit my wife we even have photos and video to show it I told her there was obviously about a 5 or 6 hour gap from when we were in the room and when they had it inspected I asked her if there would be any type of compensation for that one night she said it was kind of out of her hands and it was a Marriott decisionI spoke to Marriott representative by phone and they told me the same thing that it was out of their hands and up to the hotel manager I left two voicemails for the hotel manager after our stay was done she did not get back to me she had Marriott call me and remind me that I would get no compensationThis was quite an inconvenience as I said we changed the room about 2 am ,we were up for the graduation at 5:30 am and barely sleptMarriott and the Courtyard Marriott Hotel assistant manager offered no type of resolution to us except “you say something happened and we cannot prove that it did”It was a terrible resolution they could have done something for us ,we paid to eat breakfast there a few days and we also paid and ate dinner and had drinks in the lobby for a few nightsMy wife and I travel a lot and I’ve never had an incident like this before in our lifetimeAgain the incident was not really acknowledged and was handled very poorly I would strongly advise anyone from staying in this hotel because it seems obvious to me if there is any type of conflict you will not get any sympathy or any type of resolution to the problemWe are highly disappointed and insulted in Marriott itself and in this hotel

7. Staybridge Suites Chicago – Lincolnshire, an IHG Hotel (3-star hotel)

About this hotel

This unassuming all-suite hotel is 4 miles from Ryerson Woods Forest Preserve and 32 miles from downtown Chicago.Ranging from studios to 1- and 2-bedroom suites, the laid-back quarters offer free Wi-Fi, flat-screen TVs and DVD players, plus sitting areas and kitchens. Some have pull-out sofas.Freebies include a breakfast buffet, local shuttle service and parking. There’s also a 24-hour gym, an indoor pool and guest laundry facilities.

Things You Need to Know

  • Guests mentioned the rooms are large
  • The rooms have TVs and kitchenettes
  • Some guests complained about the bathrooms
  • 6 min drive to Didier Farms
  • Guests praised the restaurant
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Alex Quintana

Looked very promising when I walked in Room seemed clean at first glance but once you look closer you see it could use a lot of work Bed was comfortable

Tiles in bathroom were cracked I took a shower and stood in almost knee high water by the end of it and found some trash in a cabinet that looked like it had been there for years Wont be staying here again

Timothy Harding

Front desk employee was sitting in the back room while I waited over 10 minutes at the front desk to check in They should get a bell if that is how they operate Bathroom was not very clean and room had only hand towels

No actual bath towels could be found and of course I noticed this at 5:30am Ordered pizza from my favorite place with plans on taking it home to my family Put it in the refrigerator only to notice when I was leaving that they have them turned off So all my food was ruined I will definitely be finding a new place to stay while coming to the area

Stacy Redmond

I recently booked a double suite for my grandson’s birthday and the accommodations were horrible I’ve stayed here many times and never had an issue they didn’t handle but , this time was different The entire kitchen in the room had issues

The garbage disposal went out and backed up the sink, dishwasher was receiving dirty water from backed up sink/disposal, one burner on stove didn’t work, and surface light on microwave didn’t work Called for maintenance and was told 15 minutes well, a hour and a half later I called again to reach Anastacia at the front desk who was NO HELP I was told there was no maintenance or house keeping available but, she could move us to two rooms Again, it was a birthday party and I had 5 small children and had decorated the room and was cooking dinner on the one burner we had So, I explained why moving wasn’t an option and asked about the bill Anastacia’s response was “I’m not touching your bill but I can offer the two rooms At no time outside of the two rooms did she offer any other solution At which time I tried contacting the General Manager So we’ll see what happens because this was poor treatment of a customer

8. Comfort Suites Grayslake near Libertyville North (2-star hotel)

About this hotel

Off Route 45, this relaxed all-suite hotel is 7 miles from Six Flags Great America and 12 miles from Naval Station Great Lakes.Featuring free Wi-Fi and flat-screen TVs, the low-key suites also have minifridges, microwaves and coffeemakers. All suites have pull-out sofas; upgraded suites have whirlpool tubs.Breakfast and parking are complimentary. There’s also a business center, an exercise room and a heated indoor pool with a hot tub. Pets are welcome (fees may apply).

Things You Need to Know

  • Guests praised the clean rooms
  • 7 min drive to Lake County Forest Preserves–General Offices
  • Guests praised the friendly service
  • Guests liked the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Jamal Furat Mussa

Staff was friendly, location was great, room was clean but only small complaints The room had a odor, like a moldy odor, I went to Walgreens nearby to get a candle because the odor was not pleasant One more thing was the bugs, there’s insects and bugs coming out of the heat and AC vents so I didn’t turn it on because I didn’t want to get a room full of insects

If These things improved or someone sealed the vents and cleaned out the vents, made improvements to the smell, this hotel would be great! Thank you!

9. Holiday Inn Express & Suites Chicago North-Waukegan-Gurnee, an IHG Hotel (2-star hotel)

About this hotel

Set on Highway 43, this casual hotel is 4 miles from Six Flags Great America amusement park and 11 miles from Illinois Beach State Park.The bright, relaxed rooms come with free Wi-Fi and flat-screen TVs, as well as tea and coffeemakers, microwaves and minifridges. Upgraded rooms add whirlpool tubs. Suites have separate living areas with sofabeds and wetbars. Room service is available.Freebies include parking, and a breakfast buffet served in a casual dining area. Other amenities include a 24-hour gym and a business center. There’s also an indoor pool and a hot tub.

Things You Need to Know

  • Guests praised the large rooms, which have TVs
  • The rooms have refrigerators and microwaves
  • 11 min drive to Six Flags Great America
  • Guests liked that this hotel is near shopping
  • Guests liked the friendly service
  • Guests mentioned “Housekeeping” 10 times
  • The fitness center has free weights and elliptical machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

The Smitty

Went to check in on 7/14 and upon arrival the front desk person was outside as I was walking in He asked “are you checking in” and I said “yes” He said “well let me see if your room is ready because it might not be”

The time was later than 130pm My train was very late getting in After looking at a monitor for 2 seconds he said “your rooms not ready” He didn’t call the cleaning ladies to find out how long it would be and just said come back at 3pm which I understand is check in time I explained to him that I am a diamond elite member and I requested a 2pm check out He said he could do 1pm and would have to see how the reservations worked out and let me know I again explained to him that I am a diamond elite member which means I stay at IHG Properties a lot He did not care and honestly his customer service skills were off right from seeing him at the door Like I said, I’ve stayed at numerous IHG properties and I’m always greeted with a good evening or good morning, once they check me in they thank me for being a diamond elite member and remind me of points that I would get, sometimes even a bottle of water I walked past that lobby to go out at least 6 times and not a person at that desk opened their mouth to say anything Only the breakfast lady spoke When I checked out the same guy was at the desk and when I put my keys in the return he didn’t say “thank your for your stay or have a good day” and I checked out today With that being said the conditions of the rooms were very dated, patched up holes in the walls, chipped paint and the sofa bed look like it was picked up off a street corner Definitely will not stay at this holiday inn express again

That Girl

Good location, in hotel row near a few decent places to eat or Walmart walkable

Affordable rates, indoor pool, decent breakfast Bedding linens a bit dingy and tattered That old synthetic cheap kind that cling to you when u sleep… owner should upgrade, they are horrible to sleep under But staff was friendly, all in all a pleasant stay

Mo Lawal

This was by far my worst experience in ANY hotel ever! Check-in was horrible: received key cards to room that was broken The cleaning ladies were VERY helpful in getting us situated I honestly will never book her even for free

I understand it’s hard to deal with the public but you get paid to do a job I also found ants in our room I was so disgusted with my initial service I refused to bring the problem up to the front desk and went to the local store and bought some insects killer Outside of having a great location this was definitely not the best of what Holiday Inn should be

10. Hampton Inn & Suites Chicago/Waukegan (2-star hotel)

About this hotel

This straightforward hotel in a commercial area is a mile from I-94, 3 miles from Six Flags Great America amusement park, and 5 miles from the Great Lakes Naval Base.The relaxed rooms come with free Wi-Fi and flat-screen TVs, plus coffeemakers, microwaves and minifridges. Suites add wet bars and sofabeds.Hot breakfast is complimentary, as is parking. There’s an indoor pool and an exercise room, in addition to meeting space, and a courtyard with seating. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The rooms have refrigerators and coffee makers
  • 10 min drive to Six Flags Great America
  • Guests praised the friendly service
  • Guests mentioned showers 13 times
  • The fitness center has weight machines and free weights
  • Guests praised the indoor pool

Feedback From Real Customers

Heya Howdy

I had a horrible experience just trying to book a room for this weekend My son is graduating from boot camp and my ex-husband and I wanted to get separate rooms in the same hotel so the kids could go back and forth from room to room I booked a 2 night stay on their website, and got an email verifying so

4 days after booking my room I called to check on something and was told my reservation could not be located The hotel could not even find my info using my confirmation number After 3 different people and 30 minutes of wait time, I was told my reservation was cancelled the same day I booked it No answer as to why or by whom I didn’t cancel it The hotels system obviously had made a mistake or error Without trying to help me or offer any customer service whatsoever, I was told the hotel was now fully booked and I had to look elsewhere Even tho I still had my email showing when and what I had previously booked! How sad they didn’t even offer any help at all! Luckily I was able to find a room at another hotel close by My ex-husband said they had also messed up his reservation but he was able to fix it in time Please be VERY careful of booking on line with them If you do take that chance please follow up after doing so I will not be booking with them again as I’ve seen how they handle their own customer service issues

Traci Walker

We came here because my son was graduating from The Navy Boot Camp which was 15 minutes away The rooms were very nice and the staff was very friendly and helpful I came a second time to visit about a month later and had arrived early

My room was not ready yet so they offered me an upgraded room so I can get in a room instead of waiting in the lobby for a few hours I was very happily surprised and very comfortable There are stores and restaurants literally across the street so that was pretty handy too Very nice place and Devan at the desk was very helpful and friendly I highly recommend!! Plus great complimentary breakfast spread in the morning

Viraj Summers

People are friendly Location is great But if your stay in long then get ready to clean your own room

I had asked for a cleaning for the room on the 3rd day, since I had 2 kids and 2 dogs But they said no, and gave me sheets So I had to make my own beds It was disappointing There was NO point in cleaning the room the day before I was checking out I would not stay here again

11. SpringHill Suites by Marriott Chicago Waukegan/Gurnee (3-star hotel)

About this hotel

This modern all-suite hotel off US-41 and Route 120 is 4 miles from Six Flags Great America theme park, and 5 miles from Gurnee Mills Shopping Mall.Understated suites have contemporary decor and feature free Wi-Fi, iPod docks, and smart TVs with Netflix, as well as separate sitting areas and pull-out sofas, plus desks with ergonomic chairs. All suites come with minifridges, coffeemakers and microwaves.Freebies include parking, and continental breakfast served in a colorful dining room. There’s an indoor pool, a fitness room, and a patio with a fire pit. Other amenities include a meeting/events room and a business center.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • The rooms have refrigerators
  • 9 min drive to Six Flags Great America
  • Guests praised the service
  • Guests mentioned “Housekeeping” 10 times
  • Guests mentioned lobbies 17 times
  • Guests praised the breakfast
  • The fitness center has weight machines

Feedback From Real Customers

Ricky Davis

The customer service was great, the location was perfect given the reason I was there and there are many of places to eat in the area The weight room could use a little work and more equipment The rooms were spacious and clean

I liked the sliding door concept and the shower was a separate from the toilet It was a peaceful stay and relaxing

12. Sonesta Simply Suites Chicago Waukegan (2-star hotel)

About this hotel

In a roadside industrial area, this casual all-suite hotel is 4 miles from the Great Lakes Naval Base, 5 miles from Six Flags Great America and 7 miles from KeyLime Cove Indoor Waterpark Resort.The unassuming studios feature fully equipped kitchens, plus free Wi-Fi, flat-screen TVs, DVD players and desks. Some feature sofabeds; suites add separate living areas.Parking, laundry facilities and an area shuttle are free. Other amenities include a 24/7 fitness center and an outdoor grilling area, as well as a 24-hour convenience store. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 10 min drive to the Goliath
  • Guests praised the friendly service
  • Guests mentioned refrigerators 14 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Maria Garcia

The staff (front desk, maintenance, and household) was very friendly and extremely helpful The rooms were clean, comfortable and roomy When asking for more blankets they were more than accommodating

It was a very homey type feel The front desk concierge made us feel welcomed and even gave us a great tip on where to get some good deep dish Chicago pizza It was a 10 minute drive to the Naval Academy and not far from Six Flags Walmart is right around the corner and there were many places close by to grab something to eat I would definitely come back and stay again

Jamal Gordon

I would give the customers service here no stars but you can’t But first I would like to thank Hailey the GM of this place for her rude and disrespectful customer service Thank you Hailey for canceling my paid for reservations which lead me to spending an extra $1200

00 because you didn’t like the fact that we didn’t want the rooms by the office Thanks Hailey for throwing our cards at us Thanks Hailey for refusing us and refusing to let us rebook our rooms I now know what it must of felt like back in the 30s, 40s, and 50s Thanks Hailey because of you I was able to avoid rachetness!!! She has her employees job scared to speak up for what’sright (Blake) Thanks Hailey because of you I found somewhere more desirable to stay Thank you Hailey for this awful experience… People please do not stay here Its not worth it Better Room or down the street and I would rather sleep in my car Peace

13. Holiday Inn Express & Suites Chicago-Libertyville, an IHG Hotel (2-star hotel)

About this hotel

This modern lodging is a 10-minute drive from the Great Lakes Naval Training Center and 7 minutes from Six Flags Great America amusement park, while I-94 is 2.4 miles away.The straightforward rooms come with desks and flat-screen TVs, plus minifridges, coffeemakers and whirlpool tubs. There’s also free WiFi and high-pressure showerheads in the bathrooms, plus kids 19 and under stay free with an adult. Suites add separate living spaces with pull-out sofas, minifridges and microwaves.Amenities include a free breakfast bar, indoor pool and fitness center, as well as complimentary shuttle service within a 5-mile radius.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The rooms have coffee makers
  • 2 min drive to Independence Grove Forest Preserve
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Saira Barrios

It’s about a 20 min drive to Navy Boot Camp graduation If you go the opposite way, there’s a nice outdoor mall also about 20 min away The Walgreens just a few steps away was great as well as the breakfast offered

They do have a bus that takes you to the entrance for graduation From the gates to the ceremony hall it was about a 10 min walkJust ask to have your name added to the list Spent 2 nights Would recommend except our first night the iron burned my brothers pants Woke up to check out and found 2 bed bugs under the sheets and another 2 on the comforter

Rebecca Smith

Arrived at the hotel in Libertyville on Thursday afternoon and needed to change the bed requestfor my room due to recent changes in travel The staff were pleasant and quick to accommodate Room was clean and plenty of towels and washcloths

We went to the pool and the water and areas were clean (and they brought us towels) Breakfast was served daily with eggs (scrambled or cheese omlette), bacon, sausage, hashbrown potatoes, oatmeal, fruit, bagels, pastries, assorted juices and coffee All was delicious They have a small store for snacks and beverages next to front deskClose to Starbucks, pub and other shops Not far from Navy graduation Highly recommend

14. Hampton Inn Chicago/Gurnee (3-star hotel)

  • Address: 5550 Grand Ave, Gurnee, IL 60031
  • Phone: (847) 662-1100
  • Ratings: 4.1 (709 reviews) Very good Eco-certified
  • Website : Hampton Inn Chicago/Gurnee
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel with free Wi-Fi & hot breakfast, plus a pool & a business center.

About this hotel

This contemporary hotel is a mile from Six Flags Great America theme park and 2 miles from Gurnee Mills shopping mall.Modern rooms include free Wi-Fi and custom-designed beds, plus desks, flat-screen TVs and coffeemakers.Free perks consist of hot breakfast (daily), weekday breakfast bags to go, and parking. There’s also a fitness center, an outdoor pool, a business center and a coin-operated laundry.

Things You Need to Know

  • Guests praised the beds
  • The rooms have TVs and microwaves
  • Some guests complained about the bathrooms
  • 10 min walk to the Key Lime Cove
  • Guests praised the friendly service
  • Guests mentioned “cookies” 16 times
  • Guests mentioned refrigerators 17 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Connie Odoms

3/18 – 3/24/22Planned to stay ONLY for weekend due to knee surgery I have stairs at home I was so comfortable @ Hampton & stayed 1wk

Hotel Hostess named Hope was very helpfulBeds comfortable, house keeping staff Marcela came to clean room saw my medical condition/limited mobility and immediately asked if I needed more accommodations I was given extra pillows, blankets etc for EXTRA comfort Her & crew made me feel extra specialThe room was clean No bugs, mold etc Bathroom ENTRANCE was small & I couldn’t fit due to my crutches If I’d been in a wheelchair I definitely wouldn’t had fit through door while seated in wheelchair Therefore, u gotta walk through bathroom entrance without any assistive devicesHot breakfast each morning Some items changed each morning but still goodOnly outdoor swimming pool Regardless I couldn’t swim if I wanted toOverall, I definitely recommend & I’ll b staying again I don’t want to leave but I can’t stay in a hotel forever

15. Hilton Garden Inn Lake Forest Mettawa (3-star hotel)

About this hotel

A 2-minute drive from Interstate 94, this suburban hotel is 4.4 miles to the Lake Forest Metra station with trains to Chicago.All rooms and suites offer modern decor and custom-designed beds, plus 32-inch flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi. Suites add separate living areas and pull-out sofas.A buffet or cooked-to-order breakfast is available (fee), and there’s an on-site restaurant serving American cuisine, as well as a casual bar and a 24/7 market. There’s also a fitness center and the indoor pool. Additional amenities include 3 meeting rooms and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • 11 min drive to Middlefork Savanna Forest Preserve
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 18 times
  • Guests liked the breakfast
  • Guests praised the fitness center
  • Guests liked the indoor pool
  • Guests liked the casual bar

Feedback From Real Customers

Jaclyn Abdul-majid

This is by far the BEST Hilton property we have visited I worked in front office hospitality for 3 years and we lodge in hotels for my husbands work often so I am usually very picky…honestly I haven’t found a single thing to critique about this property!Niki and Leo from breakfast are so delightful My two year old daughter especially loves the extra attention “Miss Niki” shows her in delivering her breakfast with love

Niki also is so friendly to every guest that comes down I never see anyone leave with a frown She has a super power of de-escalating grumpy guestsIsrael’s breakfast is on point, he makes everything fresh and as you order so everything turns out perfect every timeEveryone from the front office has also been so helpful with anything we need help with Greg has been super helpful to create an efficient check-in and helps us with securing a parking spot to charge our carCleaning staff has been on top of everything, they keep all common areas so clean and fresh I was super impressed to see that when they mop the floors, they have a second person come by to dry so no slippery floor!Great job to the hiring management for staffing this hotel Seriously, this property should be used as an example to other properties that are opening

Hampus Engstroem

Hotel was pretty good Room was standard, felt a bit aged and non-updated It was quite annoying that the restaurant wasn’t open since it stated that the hotel had an on-site restaurant when I booked it, with no mention of it being closed, and no other option close enough to walk to

The breakfast was good, except I felt like I over paid by booking a room with breakfast included as I only ate from the cold buffet, which was ~$6 a day If you’re more of a hot food (ie omelettes, pancakes, waffles, etc) breakfast person, it’s probably a good deal, as that was $14 a day if I remember correctlyOverall it was a good stay

Ashley Odett

Very pleased with my stay here March 14-15th Hotel lobby and rooms were clean and inviting Rooms have great wifi and ethernet hookups, which was convenient for both personal and business use

Staff here is excellent! They were very accommodating in the lobby area while we had a small gathering during our stay Can’t speak highly enough of the service received from the dinner/bar staff during both breakfast and dinner hours Front desk staff was also friendly and informative regarding any questions that I had during my stay I was slightly disappointed to see the pool and hot tub closed during this time for cleaning, but glad to see it was being done, and felt no inconvenience as staff had already made arrangements for guests to use these facilities at a separate hotel adjacent to the parking lot 5/5 will definitely be staying here again next time I am in the area

16. The Inn on Sheridan (3-star hotel)

  • Address: 2723 Sheridan Rd, Zion, IL 60099
  • Phone: (847) 872-4000
  • Ratings: 4.3 (411 reviews) Very good
  • Website : The Inn on Sheridan
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Relaxed hotel offering warm rooms & suites, plus event space & an atrium with panoramic views.

About this hotel

A 12-minute walk from Illinois Beach State Park, this low-key hotel is 0.7 miles from the historic Christ Community Church.The understated rooms, some with balconies, feature Keurig coffeemakers and flat-screen TVs, as well as minifridges and microwaves. Suites add dining areas and wet bars. Upgraded amenities in certain suites include fireplaces and whirlpool or claw-foot tubs. Suites with full kitchens are also available. There’s room service.Free amenities include Wi-Fi and parking. There’s an on-site cafe and a fitness center, plus an atrium with panoramic views, and a banquet center.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to Illinois Beach State Park
  • 15 min walk to nearest train station
  • Guests praised the service
  • Guests mentioned “cafés” 18 times
  • The fitness center has free weights and treadmills
  • The hotel has a boutique store
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Vinny Valdez

Extremely friendly staff, especially Becka walking distance to CTCA but they also provide shuttle services every 20 minutes If you are a light sleeper make sure you ask for the parking side room not the street side

Most rooms air conditioner doesn’t meet the standards of someone from Texas 🙂 The water pressure could be a bit better but overall very pleasant experience There are only three handicap spots sharing with several other businesses so expect to either be dropped off by someone caring for you or plan to walk a pretty great distance

Anthony Street

Great location Good restaurants near by Coffee shop on site

Rooms were clean and comfortable It was quiet Good view Price was a little high in relation to accommodations, but not extremely high They also offer a chill meeting room Good for business or romantic travel But if travelling alone I would select a different hotel

Lasalle Nazario

I had my 50th Bday Party here The Party Planner, Mark, made my Party smooth sailing! He consistently stayed in contact with me made feel very comfortable He was professional the whole way through til the end

The whole staff was uplifting and professional My family and I also got rooms Very clean and fresh I will never ever forget that day

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