pet friendly hotels in Westwood, NJ

1. DoubleTree by Hilton Hotel Nanuet (3-star hotel)

  • Address: 425 NY-59, Nanuet, NY 10954
  • Phone: (845) 623-6000
  • Ratings: 4.2 (1201 reviews) Very good Eco-certified
  • Website : DoubleTree by Hilton Hotel Nanuet
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary rooms & suites, along with a restaurant, a bar, an indoor pool & a gym.

About this hotel

Set 3 miles from I-287 and the Palisades Center mall, this modern hotel is 7 miles from Rockland Lake State Park.Contemporary rooms feature free Wi-Fi, 42-inch flat-screen TVs, minifridges and microwaves, plus coffeemakers, iPhone docks, and desks with ergonomic chairs. Suites add kitchens, whirlpool tubs, and/or living areas with pull-out sofas. Room service is available.Parking is complimentary. There’s a casual restaurant and a bar. Additional amenities include an indoor pool, a hot tub and a fitness room. Breakfast is offered (surcharge).

Things You Need to Know

  • 11 min drive to the Edward Hopper Birthplace and Boyhood Home
  • Guests liked the service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests praised the casual restaurant
  • Guests mentioned “wallpapers” 10 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Victoria Giles

I booked this as a birthday getaway for myself as a busy mom of 3 I needed this I’m an Hilton Honors member and have never been disappointed Now I’m not hard to please and very understanding, but somethings in hospitality just don’t stand

Upon arrival I check the to room 212 I had a king suit with the jacuzzi tub it was beautiful (I needed the tub), all appeared in good standing but the toilet was not wiped and had some urine residue on it But I didn’t stress it I brought my own cleaning products and disinfecting spray, as I always do a nice cleaning and disinfecting Upon further inspection my shower had some mold in the corners and on the floor Again it was a small bit and I had my bleach so I was going to handle it I called maintenance to have a the light bulb in the shower replaced because it was not working This matter was taken care of right away It was a quiet stay, I even deep cleaned the jacuzzi which came back very clean I checked the bed and towels of the two towels only one smelled sweet as though it had been used or had not properly washed at the time of laundering So I threw that one to the side and use the one that appeared fresh, I was only staying 2 nights 3/8-3/10 I sprayed all soft surfaces with micro ban and Clorox fabric disinfectant and I was comfortable with that Room service was hard to get in touch with, but front desk staff was very professional and proficient in addressing this matter At one point room service was too busy to deliver to the room which again didn’t ruin my stay However 10 days following I’m now covered in an unexplained super itchy rash, I went to my doctor today 3/18/22 to find I have acquired scabies Which takes about 2 to 4 weeks to show symptoms, an has never happened in my life I called to speak to the manager immediately upon finding out, I was actually still in the doctors office The front manager for the evening of 3/18/22 disregarded any possibility of me acquiring my infestation at their establishment He further explained that due to it being 10 days out, there was nothing he could do for me not even take an incident report He did not ask questions, or hear out all the details and that was the icing on the cake for me For the amount of money I spent as an honors member who just wanted a nice birthday for myself, to have the experience I had is unacceptable I could have certainly saved my money, I am extremely disappointed and suggest you stay else where The area is beautiful but this particular hotel wouldn’t be in my list of places to stay It’s unfortunate to say, but it’s clear that corners are being cut within their housekeeping department even during a pandemic And I should have never overlooked the warning signs, I saw before laying in their bed Because now I’m suffering with a mite infestation in my skin covering my body that I also found out I am highly allergic too and now suffering double With no resolutions or concern

Rachel

I stayed here with my boyfriend from Dec 27-30 in 2021 Upon arrival we were greeted warmly by the front desk and check-in was seamless We even received warm chocolate walnut cookies and complimentary water bottles

That was a nice treat to start the stay with We were able to check in on the app also and picked out our room We only went to the front desk to pick up the key cards because we prefer having a physical key in addition to the app key Upon arriving into our room, the king bed and the room was very nice and cozy and cleanThe bathroom is spacious, and the counter top has so much space which I loved with a bright and lighted vanity mirror However, when I checked the shower heads (there were two), it looked like it could use a good soak and scrub because it had hardened limescale (See pictures)I requested for them to clean it the following morning as we could wait to shower until the next day since their room service options are limited hoursThe following day, room service did a light clean in our room, took the trash and used towels, re-made our bed, and supposedly cleaned the shower heads There was no visible change in cleanliness so I just cleaned one of them myself so that we could shower I felt like it would be pointless to argue and call them back up if they weren’t going to do anything That was quite disappointingThey had an attached restaurant on the ground floor whose food was really tasty and convenient Their servers were kind and we were able to dine in and /or order for pick up to eat in our rooms I wish they could have also delivered the food but no big deal On the occasion we ordered our food to be picked up so we could eat in our room I noticed they gave us ketchup packets for our side order of fries but they were expired I could tell because the packets were extremely puffy meaning bacterial gas build up I threw them out They were so puffy that I knew if I ripped one open it would burst with the gas and contents Better safe than sorry Restaurant needs to check their inventory to prevent guests from having food poisoning Condiment packets are good for only about 90 days I have a food safety license so I knew better than to let myself and my partner consume ketchup packets that were past their shelf lifeAnother thing to note about my stay is that the heater is extremely drying and inconsistent It was cold in December naturally so we used it but I would have to raise the temp to like 79 to get the room at least up to a comfortable 70 It was just rather inconsistent and would make the room feel extremely dry although I tried to keep it at a solid room temp of 72 degreesMy partner and I did not attend the breakfast because it wasn’t complimentary anyway so we would try local restaurants and diners instead which I highly recommend Their restaurant was helpful and convenient for lunch or dinner because it was open late and just a few steps awayOverall, I had a pleasant stay at this hotel minus the poor clean on the shower head and the expired ketchup packets They will hopefully address these issues in the future and have more room service availability I would stay here again because the location was nice and their staff is kind

Pete Ponyboy

The location is great for the area The restaurant staff and food is terrific Not happy at all with room service as I was not told when I checked in that room service was only upon request

On day three as the wife and I departed, I asked for the room to be cleaned while we were away Upon returning 5+ hours later, the room wasn’t serviced I asked the housekeeper, who happened be across the hall, if she planned to clean our room and she said that she was not told toNeedless to say, the desk clerk assured me that the request was made and the manager(?) made excuses for the housekeeping staff Eventually, the garbage was taken out and towels exchangedUpon checking in, the room was clean overall but the couch and chair were stained I’m told by locals that this is the best of the hotels in the area but I am not that impressed

2. Courtyard by Marriott Montvale (3-star hotel)

About this hotel

Off the Garden State Parkway, this modern hotel is 9.7 miles from Campgaw Mountain.The contemporary rooms offer free WiFi, desks with ergonomic chairs, flat-screen TVs with premium cable channels, iPod docks and minifridges.Social spaces include a living room-style lobby. There are 2 American restaurants, 1 of which serves breakfast, including Starbucks coffee; the other is open for lunch and dinner. There’s also a business center with workstations and printers, and 12 meeting rooms. Other amenities include an outdoor heated pool, an exercise room, a billiards table and free on-site parking.

Things You Need to Know

  • 17 min drive to the Ramapo Valley County Reservation
  • Guests liked the friendly service
  • Some guests complained about the air conditioning and others disliked the kitchenettes
  • Guests mentioned the rooms are unclean
  • Guests praised the American restaurant
  • Guests mentioned room service 11 times
  • The fitness center has weight machines
  • Guests liked the bar

Feedback From Real Customers

Brittany Shaw

Eric is wonderful! We’ve stayed here 3 times for my husbands BMW training and each time Eric remembers us, is so polite, and very helpful He is absolutely the best person to ever deal with while staying here! The hotel is nice, but each time we’ve gotten a faulty fridge in our room so that’s the only downsideMichael… First time we came we asked for advice on getting to the city and instead of giving advice he called a “car service” which cost us $200 for a 30 minute ride to the city

It wasn’t even a car service, it was some dude ripping people off offering to drive them places in the city and charge a $100/hr Big joke!!

J.R. LaReaux

Excellent Front desk staff very helpful and friendly Can not say enough about the welcoming staff and assistance

Superior room at best price in area Well worth it even though we only stayed one night Never mind other places in area If you want great, clean, quiet place with accommodating front desk, pick hereand I’m picky, so happy with our choice

rich w

Hotel felt a bit dated and in need of a renovation The largest elevator was at the rear of the hotel, which was problematic if you used a luggage cart There were no elevator banks close to the lobby

There were smaller elevators closer that held about 4 people but not carts Rooms were small but clean Service was very friendly and helpful They had breakfast but it wasn’t free and a bit pricey There was also a fee to park

3. DoubleTree by Hilton Hotel Tarrytown (3-star hotel)

About this hotel

Off Interstate 287, this upscale hotel by the Hudson River is 15 minutes’ walk from the 19th-century Lyndhurst Mansion.Bright, relaxed rooms offer flat-screen TVs and free Wi-Fi, plus minifridges and Keurig coffeemakers; some have balconies or terraces. Sophisticated suites add living areas. Room service is available.Parking and an area shuttle are complimentary. A polished restaurant features a fireplace, a terrace and a stylish lounge. Other amenities include a 24-hour fitness center, an indoor pool and a spa, as well as 24,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the showers
  • 4 min drive to Lyndhurst
  • Some guests complained about the kitchenettes and the beds
  • One of the few hotels in the area with room service
  • Guests praised the polished restaurant
  • Guests liked the lobby, mentioned 54 times in reviews
  • Guests praised the grounds
  • Guests praised the breakfast

Feedback From Real Customers

tfinn

Got married at the Sleepy Hollow Hotel in September of 2021 and it was an absolute blast The venue was fantastic Julie is the best

She was incredibly personable and was there to help at every turn Planning a wedding during COVID was at times tricky But thanks to Julie and her team, I feel confident throughout the whole process The venue is close to downtown, so guests can experience a wide variety of restaurants, bars, etc Then during the actual wedding, they walk straight to their room, which was great because it really got most of the guests involved in the after party The food was outrageously good I’m sure I was expecting it be at that high a level But, it was a major surprise Guests at the wedding still mention the Short Rib, months later If there was anything I had to be critical about, I’d say the rooms could use a bit of an update A few family members had a bit of trouble with their AC units But, overall it still easily warrants 5 stars

Teva Ingrassia

I only stayed one night and booked through a third party app at a very low rate It seems like those rooms might be reserved for an older part of the hotel but I’m not sure because I have nothing to compare it to The bed was comfortable, the TV was a good size, the room came with a refrigerator and coffee machine (no cups though)

The furniture in the room and the rug we’re very dated and not in the best condition I didn’t have a do not disturb sign, a box of tissues, or any cups for the coffee machine Otherwise the stay was fine for one night, and for what I paid The staff at the front desk was extremely friendly

Gail

Did NOT Stay in this Hotel Would not stay in this Hotel It has gone downhill from the busier days of the Hilton Brand

We came for the Restaurant just for a quick bite and Drink It was Closed on a Sunday @ 1pm Not sure why It was even to warm to sit in the Lounge Area so we left Rte 287 is just across so we hopped on to a better place

4. Fairfield Inn & Suites by Marriott Paramus (3-star hotel)

About this hotel

Set in a modern low-rise building alongside the Garden State Parkway, this relaxed hotel is 3 miles from both Van Saun County Park and Bergen County Zoological Park, and 12 miles from NFL games at MetLife Stadium.Offering desks and ergonomic chairs, the unfussy rooms feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Suites add separate living rooms with pull-out sofas. Room service is available.Parking and hot breakfast are free. Other amenities include a gym and an adjacent seafood restaurant.

Things You Need to Know

  • Guests praised the clean rooms
  • 15 min drive to Field Station: Dinosaurs
  • Guests praised the friendly service
  • Guests praised the seafood restaurant
  • Guests mentioned “shopping malls” 12 times

Feedback From Real Customers

Kate Sacco

Excellent! Michelle was so helpful in assisting me and my wedding guests to reserve rooms for my wedding weekend The rooms were perfect, very clean and the even places our guests near each other I thought that was such a sweet touch

When my husband and I checked in we were notified they upgraded us to a suite I was so impressed by the experience and will highly recommend this location going forward Thank you for such a pleasant experience!

5. Tarrytown House Estate on The Hudson (4-star hotel)

About this hotel

Anchored by an iconic 1840 mansion, this upscale hotel and conference center is less than 1 mile from the Hudson River and 2.2 miles from Tarrytown.The sophisticated quarters are split among several buildings, and range from traditional hotel rooms to the posh Georgian-style rooms in the historic mansion. All have free Wi-Fi, flat-screen TVs, coffeemakers and seating areas. Some of the mansion rooms have a patio.There’s a tavern-style restaurant and bar serving American fare, plus a business center and 30,000 sq ft of meeting space. The hotel also offers a spa, a fitness center, and indoor and outdoor pools.

Things You Need to Know

  • 4 min drive to Sunnyside
  • Some guests disliked the kitchenettes
  • Guests mentioned the service is unprofessional
  • Guests praised the tavern-style restaurant
  • Guests praised the grounds
  • Guests liked the views
  • Guests praised the fitness center

Feedback From Real Customers

Michelle D.

Gorgeous property Room was nice but wasn’t cleaned properly before my arrival There was old food and drinks in the refrigerator

The safe didn’t work Wallpaper peeling off the walls and there was a used towel hanging on the shower rail Regarding the Pool: The website and the signs at the pool say “adults only” (which was THE reason for booking there) but the pool was filled with kids and the occasional crying children Would have been fine had I willingly known the pool was not advertised as adults onlyFood is outrageously expensive I ordered a pasta dish for dinner in my room It came in a small round plastic takeout container With all the service charges, taxes and tip it cost $52 There was nothing extraordinary about the dish Pic of pasta below The surroundings and property itself were beautiful, but I would not stay there again Didn’t get what I paid for

Ariana Milligan

I stayed at this hotel for a wedding and enjoyed it! You could tell that they’d recently updated the furniture and wallpaper in the rooms I appreciated the blackout curtains and comfortable bed! The room itself was also very clean The hotel is older, but the property has a fascinating history and is quite charming

The staff we encountered were incredibly kind and professional

Anon A

Poorly managed property with disorganized staffThis could’ve been a great hotel with a change of staff an better managementWe got a preview before our trip when we were trying to figure out if there were any restaurants on site that served breakfast

We were told no – twice, when we called the property, only to find out later that there is, in fact, a full service buffet dailyWe checked-in early, only to be given a room where the door and the window would not lock We called the front-desk (getting through there itself is a challenge and took us 20 mins each time after being put on hold), asked to be moved into another roomThey respond “Oh Yes! I forgot that room doesn’t lock” How does something like this slip your mind? Doesn’t your check-in system allow you to block a room that requires maintenance?After waiting for half hour, we had to walk over to the front-desk, someone came back with us to transfer to another room but the window would not lock there At the 3rd try, they tried to move us into a room with a king bed (we had requested for 2 doubles) After wasting 2 hours, we finally settled in the roomService at breakfast left a lot to be desired The waiter was rude Coffee was not refilled When we requested for a refill and waters for the table, he “forgot” to refill my husband’s cup and “banged” the glasses of water that he filled on the table so that they spilled on the phone that was lying besides itNot sure whether his problem was with us or with the jobTO Summarize:Pros: The location of the property is greatCons: The hotel rooms need work – not for an upgrade but to make them basic and acceptableStaff and Management need a changeDefinitely not worth the price that they charge per nightHighly recommend an alternative location for potential guests until the hotel has worked out their kinks

6. Holiday Inn Express Ramsey-Mahwah, an IHG Hotel (2-star hotel)

About this hotel

Located off Route 17, this contemporary lodging is 2.1 miles from the Interstate Shopping Center and 3.2 miles from the Mahwah Museum.The classic rooms offer work desks with lamps and flat-screen TVs, plus microwaves, minifridges and coffeemakers. The suites additionally provide separate living areas and pull-out sofas. There’s also free WiFi and high-pressure showerheads in the private bathrooms, and kids 19 and under stay free with an adult.Amenities include a complimentary hot breakfast bar, free guest parking and a same day dry cleaning service, as well as a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 8 min drive to the Ramapo Valley County Reservation
  • Guests praised the friendly service
  • Guests praised the restaurant

Feedback From Real Customers

Kurt Kachidza

Phenomenal place with a fantastic staff Stayed there for over three weeks and loved every moment of it The hotel is very clean and they probably have one of the best sound-proof wall systems

I barely heard any loud TV or anyone from the next room in all my time there I know it’s not because earthlings have all of a sudden become mindful of othersThe continental breakfast is fantastic as well The range of food choices is wider than in other hotels I’ve stayed in I would definitely stay here again

Jacob

I just happened across this lovely hotel during my semi-frequent trips to the area The staff and service here is remarkable Rooms are always clean and comfortable

Great assortment of food at their free breakfast Complimentary/no fee parking Most importantly to me, LGBT friendly Prices are decent for the area and yes you could find cheaper—but after one stay here you wouldn’t likely want to find anywhere else

Donna Tietjen

Last weekend my husband and I, as well as my son & his girlfriend stayed here and EVERYTHING WAS PERFECT!! I called to make reservations as I needed 2 separate rooms as well as different nights! Spoke with Darius and he was EXTREMELY ACCOMMODATING!! He answered all my questions! It was nice to get to meet him upon check-in, and thank him for his assistance regarding our stay!!We stayed due to a family event in the area We will definitely stay here again for any future family gatherings! Rooms were very clean and housekeeping maintained our rooms daily It was truly a pleasure staying here!! Would HIGHLY RECOMMEND!!Donna TietjenBrick, NJ

7. Sheraton Mahwah Hotel (3-star hotel)

About this hotel

Off Interstate 287, this upmarket hotel in a glass building is 14 miles from Palisades Center Mall and 11 miles from the picturesque New Jersey Botanical Garden.Unfussy rooms have free WiFi, HDTVs, safes and minifridges, plus tea and coffeemakers. Club-level rooms add access to a private lounge with continental breakfast and evening appetizers (no extra cost), while a suite has a living room. Room service is available.Parking is complimentary. There’s a stylish restaurant with floor-to-ceiling windows, and a chic bar in the atrium lounge, as well as a convenience store. Other amenities include a 24-hour gym, an indoor pool and 2 ballrooms.

Things You Need to Know

  • Guests liked the rooms
  • 6 min drive to the Mahwah Museum
  • One of the few hotels in the area with 24-hr room service
  • The hotel has a concierge
  • Guests mentioned “mountains” 22 times
  • Guests mentioned “Fountain” 21 times
  • Guests praised the views
  • Guests praised the indoor pool

Feedback From Real Customers

Joshua Terenzini

From the highway, it looks spectacular But, navigation of the road and parking lot to get here is the first turn off Then, you enter a beautiful lobby and imagine how nice the rooms are

you’d be wrong if you thought the rooms were special Small, very few working channels, bathroom sink doesn’t shut off all the way, and carpet starting to peel away from wall This facility is like the tale of two cities And for the price, it should be better I think a nicer brand hotel should take it over and make it into what it truly has the potential to be The bed was very comfortable however

Nisha Smith

We stayed at Sheraton Mahwah from 5/12-5/15, 2022 as we were attending an Indian wedding, with 3 functions being held at the hotel  While the hotel itself is nice, the elevator situation was absolutely horrendous  Firstly as the hotel was at almost 100% occupancy, I would have thought the hotel would have ensured that all guest elevators were working

  There was only one out of 3 elevators working and it was a nuisance having such a long wait time to get to the 16th floor  Our repeated requests to the front desk to have the other 2 elevators fixed so we had ease of going up and down fell on deaf ears  We were told to use the service elevator and that is so unprofessional  But the nightmare began on Saturday evening when the only guest elevator stopped working  Some of us were stranded in the lobby, others on their high floors  The younger kids used the stairs to come downstairs but there was no way any one was going to attempt to climb up 16 floors or even 14 for that matter  The service elevator too either stopped working or was locked by the staff  It was so bad that my niece got trapped in the elevator and the fire marshal and police had to come out  Not one word of apology or compensation from the hotel’s side  We missed an integral part of the reception due to this  We travelled from Texas to come for this wedding and then to miss the celebrations due to non working elevators is just unacceptable  Throughout our stay there was no manager on duty or if there was they hid in the back office  I have never seen such a poorly run hotel  I sent an email to the GM, Sam- 6 days ago requesting some kind of response or explanation for this debacle but to date there has been no response from his side which exacerbates the situation  Extremely poorly run hotel  On a side note, housekeeping was great, attended to all our needs in a professional and very timely manner

Carmen Martinez

The building looks really nice My GPS got me there with minor issues They have guest parking

I went to an event I did not stay at the hotel A friend of mine who attended the event stayed at the hotel to be closer to the event She loved her room and the amenities The staff were nice They made sure I got to the right location of the event

8. Holiday Inn Express & Suites Meadowlands Area, an IHG Hotel (3-star hotel)

About this hotel

This modern hotel is 2.2 miles from MetLife Stadium, 7.4 miles from Westfield Garden State Plaza and 12 miles from downtown Manhattan.The casual rooms feature desks, flat-screen TVs with cable channels, coffeemakers, microwaves and minifridges. Wi-Fi is free and there are high-pressure showerheads in the bathrooms. Kids 19 and under stay free with an adult. Suites, some with whirlpool tubs, add kitchenettes and sofa beds.Amenities include complimentary buffet breakfast, an indoor pool, fitness and business centers and free parking.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • 21 min drive to the High Line
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the indoor pool

Feedback From Real Customers

Justin Higginbotham

Stayed for three nights, check in staff were amazing! And that’s where it ends!!! Room was dirty toe nail clippings on floor the Housekeeping well I can’t tell you about them! They never came after asking Multiple times for towels and trash removal to no avail finally the night clerk set up the security guard with towels and coffee I sat garbage outside room unfortunately! (YUCKY I KNOW) the breakfast was good! However the breakfast staff rude and unresponsive about anything? It’s not on my list to stay again unfortunately! And I am definitely letting my company know! On the good side two amazing restaurants near by an AMAZING ITALIAN/DELI ACROSS STREET and of course the Mexican restaurant across the street ! Other than that a total flop shame tho !

Tracy Gooden

We came here for in April/2022 for our granddaughter 7th Birthday The staff was awesome The place was very clean, well maintained

Room were nice even the other guests were great 👍 We only spent one day at the pool For my granddaughter and a friend of hers We love staying here at the Holiday Inn If we’re not staying at a 5 star resort this is the next best place for us Holiday inn makes us feel comfortable staying here Always polite and will to help if we ever had a problem with anything We came here for the New mall, Nickelodeon studio A kids must do place for fun

Chris H

Rooms were very clean with a somewhat modern décor Water was not very hot in showers but they were large and comfortable Continental breakfast was available on all mornings of my stay but I would recommend getting to it early and not to wait

A downfall was that families with younger children were staying in rooms next to and above me which made for hearing of a lot of noise from the children playing, nothing to the fault of the hotel Staff was pleasant and made for the stay to be comforting Access to the hotel is difficult coming from Highway 17 due to limited places to turn

9. Courtyard by Marriott Paramus (3-star hotel)

  • Address: 320 NJ-17, Paramus, NJ 07652
  • Phone: (201) 599-1414
  • Ratings: 4.2 (645 reviews) Very good
  • Website : Courtyard by Marriott Paramus
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern hotel with an indoor pool & an American restaurant, plus free WiFi & parking.

About this hotel

This modern hotel off Highway 17 is a 1-mile drive from shopping at the Paramus Park Mall and a 1.4-mile drive from golf at the Ridgewood Country Club.Contemporary rooms offer free WiFi and flat-screen TVs with premium cable channels, plus desks, minifridges and coffeemakers. Suites and upgraded rooms add living areas, and some feature whirlpool tubs.Social spaces include a living room-style lobby and an American restaurant serving breakfast. There’s also a business center with workstations and printers, plus 2 meeting rooms. Other amenities include an indoor pool and an exercise room, as well as free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 17 min drive to the George Washington Bridge
  • Guests praised the service
  • Guests mentioned lobbies 19 times

Feedback From Real Customers

Brenda Velez

Booked one night due to a wedding Pleasant experience Room was neat, amazed it had Paul Mitchell products for bathing

My only concern was the noise at the lobby at midnight They had a party there and if my room would be located on the first floor I would be upset

Susan Nussbaum

The hotel advertising did not match the reality They advertise a pool, a restaurant, and normal hotel niceties – however they do not have an open pool, the restaurant has severely limited hours, and they dont clean your room unless requested I went with nieces who packed bathing suits, no one said anything when we checked in about: no pool, limited food hours, or request only cleaning

The first manager kept insisting “we took the pool pics down” even though I had the website up and was showing her a half dozen references The next day, manager #2 was a bit better, I showed her the pic of my room door that had pool guidelines on it!! And she said “oh we tell ppl when they check in” … no they dont We almost didnt eat the day we had to leave bc breakfast ended at 9:30am!! 9:30am!! The man ahead of me on line arguing about venti versus grande size almost cost me my only meal all day! I had NO idea until I was ordering at 9:31am and the girl said “oh let me see if the kitchen is still open”!The rooms were clean, the little restaurant was nice – but the failure to communicate was inexcusable For one manager to say “there is no pool” and “oh we took that pic down” gaslighting me as I held the website up on my phone was surreal And for the next manager to change the story to “the pool is closed for covid”?? Put it on the website then! And at 9:31am to find the restaurant is closing is also something to let guests know clearly

10. Crowne Plaza Suffern-Mahwah, an IHG Hotel (3-star hotel)

About this hotel

Alongside the I-87/I-287, this refined hotel is 19 miles from the Woodbury Common Premium Outlets shopping center and 27 miles from the United States Military Academy at West Point.Contemporary rooms come with free Wi-Fi, 42-inch flat-screen TVs, iPod docks and Keurig coffeemakers. Upgraded rooms add minifridges, microwaves and/or sitting areas. The 1-bedroom suites have wet bars and living spaces with pull-out sofas. Room service is available.Parking is included. A 3-story atrium with a waterfall and a koi pond houses a sleek restaurant/bar. There’s a 24/7 gym. There’s also a business center and meeting space. Breakfast is offered for a fee.

Things You Need to Know

  • Guests praised the rooms
  • 9 min drive to Harriman State Park
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • Guests praised the sleek restaurant
  • Guests praised the lobby
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Mike C

Very good service! The staff was helpful and accommodating I am in town for business in the area and this hotel was perfect for that Breakfast was straight but expensive wouldn’t recommend if it wasn’t the only option

The bare at the Koi Lounge was OK too Mainly because the bartenders determine the bar experience This bartender was the only one and very busy But A1!!!! She earned two of the three stars I give this place!

Robert Eisenhardt

Hotel once was a Holidome Sold and changed with indoor pool covered over It wants to be good but

cleaning service has not cleaned room every day I had to ask to have it done yesterday 2 cleans out of a 7 day stay But better is that the bathroom does NOT HAVE A TOILET PAPER DISPENSER!!!! True You have to hand hold and un-wrap Incredible

Jomy Joseph

On a positive note, the staff was very responsive and the breakfast was delicious!The room was damp and dingy and the sheets were stained Woke up with irritated skin and the shower is missing any form of ventilation The ceilings are popcorn tiles and you will knock into them if you raise your hands

Very poor lighting in most rooms with an awkward view of the parking lot or lobbyBeautiful backdrop in terms of location as it’s nested within luscious greenery but overall extremely disappointed with this experience

11. Hyatt Place Fair Lawn/Paramus (3-star hotel)

About this hotel

This unassuming hotel is 2 miles from Paramus Fritz Behnke Historical Museum, and 7 miles from both the Lambert Castle Museum and Paterson Great Falls National Historical Park.Decorated in neutral tones, the straightforward rooms offer free Wi-Fi, flat-screen TVs and minifridges, plus sitting areas, pull-out sofas and coffeemakers.Parking is complimentary. Other amenities include an indoor pool, a gym and a cafe/bar, plus a 24-hour market and meeting space. Breakfast is available.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 14 min drive to the George Washington Bridge
  • Some guests complained about the beds
  • Guests mentioned the bathrooms are unclean
  • Guests liked the service
  • Guests mentioned microwaves 12 times
  • Guests liked the breakfast
  • Guests praised the bar

Feedback From Real Customers

Daryl Harris

Affordable and comfortable place to stay on business Its not fancy but has the comforts of home you would expect to find The cleaning service does a great job and the free breakfast is okay

I’ve stayed in some that were worse and some that were better Highlights are ; the staff is friendly and helpful , the building could use some work and a 20oz drink is almost 4 dollars at the desk, also there’s some remodeling going on so there construction materials everywhere

kim sandoval

This was by far our favorite Hyatt on our trip The rooms are always consistent at Hyatt What made the difference was the staff

Excellent breakfast buffet each day Consistently had great coffee (strong but not too strong) and the management had the best set up with 3 different coffee stations with all the supplies needed so multiple people can get coffees at the same time They were always restocking items so you rarely waited for anything They also consistently had oatmeal, yogurt, and fresh fruit cut up and added blueberries and other fresh fruit They did the best job of rotating the warm breakfast items as well The staff were friendly and helpful Our room was kept clean while we stayed for the week Hyatt should use this hotel as example for others

Gurnoor Pannu

The staff is amazing! Everyone was so helpful, they would go out of the way to help me out! The room was perfect, I went there to take my exam and as I had requested I was given the exact room, rather better! Everyone was so cooperative all alongTanisha was the best there, she and Justin were always a great help to me and made the best coffee for me I highly recommend this place, it’s amazing

Had the best experience with hyatt till date

12. Homewood Suites by Hilton Mahwah (3-star hotel)

About this hotel

This extended-stay hotel off New Jersey Route 17 is 2.3 miles’ drive from rail transportation into New York City at the Mahwah station and 2.9 miles; drive from Ramapo College of New Jersey.Traditionally furnished 1- and 2-bedroom suites come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center. Additional amenities include a fitness room and an outdoor pool, plus 4 meeting rooms and an area shuttle.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • Guests praised the beds
  • Some guests disliked the bathrooms
  • 6 min drive to the Ramapo Valley County Reservation
  • Guests praised the friendly service
  • Guests mentioned “dogs” 13 times
  • Guests praised the fitness center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Vandella Rodriguez

I was doing a 45 day job in New York a while back and stayed at this Hotel the whole time It was a great experience and I don’t think I ran into any issues at all I miss the staff and I hope they are doing well

My room was always clean and comfortable The gym was so convenient and there’s a grill near the pool I used to cook on It features a full kitchen and large roomy restrooms Bubble baths were always a plus to end my long days Laundry room on site was awesome as well Thank you Honewood suites for welcoming me in like family

Britta Kuo

What wonderful customer service from the front desk concierge! Our King Suite was perfect for myself and boyfriend Not to mention, service dog and large crateThis hotel is clean and offers a TON of amenities

You’ll find open access to business offices, 24 hrs, and an extensive snackery that offers both healthy and organic options as well as your usual junk food for those who want to go all-out when enjoying themselvesTheir breakfast buffet is quite varied and offers truly fresh fruit, multiple yogurts and multiple nuts A variety of bagels that you can toast alongside breads Oatmeal that you and dress up, coffee with options dairy and non, egg, sausage, and TATER TOTS! clearly this breakfast is a 🏆 ✌️ win You can eat gluten free, vegan, vegetarian, or whole out junk food if you want There is something for everyoneFrom a former front desk manager, B&B Inn-keeper, and hotel housekeeper, I speak from experience Way to go!

Damaris T.

Our first and I think last We had a 2 bedroom suite and everything was not what we expected at all The outside was much nicer looking then the inside especially the room

The room look very old and chairs, sofa walls stains and dirty looking The carpet look gross We paid 306 per night which was too much for this place for sure We never paid that much a night nor have we stayed in a 2 bedroom suite before but very disappointed The pool and the area it was in was beautiful Free breakfast was ok

13. Home2 Suites By Hilton Hasbrouck Heights (3-star hotel)

About this hotel

This modern hotel off Highway 17 is 5 miles from MetLife Stadium, 13 miles from Manhattan’s Riverside Park and 18 miles from Newark Liberty International Airport.Bright, modern studios with colorful accents feature free Wi-Fi and flat-screen TVs, as well as kitchenettes and sofas. The 1- and 2-bedroom suites add separate living areas.A breakfast buffet and parking are complimentary. Other amenities include an indoor saltwater pool, a gym, and an outdoor patio featuring a BBQ grill and a fire pit. There’s also a 24-hour convenience store.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • Guests praised the kitchenettes
  • 24 min drive to the High Line
  • Guests praised the friendly service
  • Guests liked “Housekeeping”, mentioned 12 times in reviews
  • Guests mentioned lobbies 13 times
  • Guests liked the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

Edward Okonkwo

Rooms are very spacious with modern finishing Additionally housekeeping frequent and thoroughBreakfast is available and there was a pre-packaged breakfast option

This came in handy especially I had an early commute to workHowever be sure to confirm if the late check-out option is available as I was told that isn’t a standard offering

Eric Straughen

For a Home 2, this wasn’t bad Decently priced I had a shower issue the first night but in the am we had maintenance come fix it

No issues after Beds were moderately comfortable and the hotel traffic “noise” was kept pretty low No major parties or outside noise interfered with the sleepThe views from the room were walmart and highway 17 Parking wasn’t an issue

14. Hampton Inn & Suites Yonkers (3-star hotel)

About this hotel

A 5-minute drive from the Hudson River, this modern hotel is situated off Highway 9, and is 21 miles from New York City.Casual rooms include free Wi-Fi, minifridges and custom-designed beds, plus both full desks and lap desks (for working on the bed). They also offer coffeemakers, microwaves and flat-screen TVs. Suites have sitting areas with pull-out sofas.Free perks include hot breakfast (daily) and weekday breakfast bags to go, plus a local shuttle servicing Greystone train station, which connects to Grand Central Station. There’s also an indoor pool, a gym, and a hip bar/lounge serving small plates, plus a 24/7 convenience store.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • 10 min drive to Van Cortlandt Park
  • Guests praised the friendly, professional service
  • Guests praised the restaurant
  • Guests mentioned refrigerators 29 times
  • Guests praised the fitness center
  • Guests praised the indoor pool
  • Guests liked the hip bar

Feedback From Real Customers

Emily Grafton

The staff was very friendly and helpful It was also very quiet which was nice The room was definitely a bit dated though

The bathroom door also wouldn’t close because it was stuck on the floor I’m not sure if they hung it too low or why it did that I loved how instead of the bland scrambled eggs you get at every other hotel they had fried eggs that actually had some flavor

T.J. Laurendeau

4 years ago we came from Virginia to bring our daughter to college and stayed here Throughout those four years we returned many times every year to watch her play her sport and every time we came, we stayed here Every single time we were greeted with smiling faces from the courteous employees

The rooms have always been clean and the breakfast was always delicious Our daughter is graduating this weekend so it may be a while before we return, but I promise when we come back to New York we will be staying here Thanks for taking such good care of us over the years

Brett

Solid option in western Yonkers with friendly staff and good, on-site management Best overall of the 3 hotels in this office park, imho Could use a little updating overall but clean and everything in working condition for the most part (shower head)

Breakfast served at 6a every day, windows open and fellow guests have been reasonably quiet & respectful in my experience, over multiple visits Slightly nicer rooms at the Courtyard across the street but this place wins on service

15. Residence Inn by Marriott Saddle River (3-star hotel)

About this hotel

This relaxed all-suite hotel off Route 17 is 3 miles from The Hermitage historic site and 9 miles from Campgaw Mountain Ski Area.The modern studios come with kitchens and free Wi-Fi, as well as pull-out sofas, desks and flat-screen TVs. The 1- and 2-bedroom suites add separate living areas, and some have fireplaces.Freebies consist of hot breakfast, parking, and weekday evening socials with snacks, as well as a grocery delivery service. Other amenities include a seasonal outdoor pool, a hot tub and a fitness center, plus BBQs, meeting space and guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 6 min drive to The Hermitage
  • Guests mentioned the service is friendly
  • Guests mentioned “suites” 14 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

rachelle moore

I thoroughly enjoyed staying here I come into town often on business and I will now stay here when I do The room was clean and my bathroom was very well lit – which is very important to me

The staff was friendly and they offered hot breakfast items which was appreciated It was nice to have a sitting area separate from the bedroom so I didn’t feel like I was in a hotel The mini kitchen was a nice amenity and included a full size fridge, microwave, sink, dishes and silverware It was quiet at night which was good The mattress wasn’t the best; it was okay They don’t have room service but I was easily able to get food through Uber Eats which was nice

Shaik Abdul Cader Shaik Dawood

Nice and cozy The staff are all super friendly and very hospitableLove the library (both for kids and adults) section which has board games, and puzzles as well

The gym has your basic needs met, and for covid safety measures, you’ll need to book a time slot in advanceBreakfast spread is decent It could be better though

Van

I only gave the location a 4 because it took us 45-50 minutes to get to NYC but that was expected The staff was amazing! We had a deadbolt and toilet issue within an hour that they immediately addressed They gave us a great list of restaurants & stores that were within 1-2 miles & no freeway (score!)

Parking at the hotel sucked b/c they were busy but it didn’t hinder my stay

16. Hampton Inn & Suites Mahwah (3-star hotel)

About this hotel

This low-key modern hotel is 3 miles from Ramapo College, 33 miles from New York City and 38 miles from Newark Liberty International Airport.Casual rooms have free Wi-Fi and flat-screen TVs, plus work desks, ergonomic lap desks and coffeemakers. Some have pull-out sofas. Suites add living areas, minifridges and microwaves.Free perks include parking, a hot breakfast buffet and weekday breakfast bags to go. There’s also an indoor pool and a fitness center, plus a business center and event space.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 6 min drive to the Mahwah Museum
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • Guests mentioned pools 32 times

Feedback From Real Customers

Caleb Kish

Matt from the front desk was absolutely amazing My girlfriend had not slept in some time and was stranded at LGA due to flight delays He ensured the room was made up early so she could check in early and sleep

As well, he was incredibly understanding, made sure to check in with her, and provide bottled water when she arrived There was an issue with people smoking in the hotel which he handled professionally and efficiently The rooms were nice and at a reasonable price I would highly recommend this hotel The customer service was phenomenal and it was overall a great experience

Danielle Maylath

Customer service was good, friendly, helpful

thank you! Breakfast was nice, our 2 queen bed studio was a nice, enjoyable space for the weekend everything was clean if I had to complain about anything, it would be that a few minor upkeep repairs were needed in the bathroom the towel hook falls out of the wall, so you cannot hang a towel on it, the shower curtain was missing a hook and the wallpaper was peeling a few inches in the bathroom Again, to me, just a few minor repairs, the room and hotel were still clean and those repairs would not keep me from returning or leaving a negative review Thank you Hampton Inn for a lovely weekend for my son’s graduation

Steven “Beechwood Photography” David

Very good indeedVery popular hotel Fully booked

So, the room condition reflected that a little Toilet lid was not clean Everything else fine Disabled shower/bath and extra large bathroom excellent Recommended for wheelchair access Room facilities excellent Cable TV limited (32 channels?) but fine for us Power and USB fineLoved the very comprehensive choices of the all you can eat breakfast Staff excellent!

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