pet friendly hotels in Wheaton, IL

1. DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove (3-star hotel)

About this hotel

Set a mile from the Morton Arboretum, this understated all-suite hotel is 4 miles from Oak Brook shopping mall and 7 miles from the Brookfield Zoo.Straightforward 1-bedroom suites have flat-screens, living areas and pull-out sofas, as well as microwaves, minifridges and coffeemakers. The 2-bedroom suites add conference tables. Wi-Fi is available.An area shuttle and parking are complimentary. There’s also an indoor pool and a gym, plus a 24-hour business center and 35,000 sq ft of meeting space. Other amenities include a casual lobby lounge and a restaurant. Breakfast is available.

Things You Need to Know

  • 7 min drive to the Morton Arboretum
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • Guests liked “cookies”, mentioned 23 times in reviews
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

ZeeZee Dawson

I stayed a total of 19 days on a business trip Overall the hotel stay was good could have been better but the room was extremely dusty Room needs a good dusting because it was so build up and I order housekeeping twice my whole trip but nothing was done about the dust

Build up dust on my clothes and items Needs better cleaning or change filters However, the staff was friendly and happy I didn’t get a chance to order room service but the cookies are amazing!!! If you get a chance to stay here, don’t forget your free cookies😃

Deb L.

The bad: There is a half an inch gap at the bottom of my front door(see picture) The hotel is by no means full and they put us next to the elevators so that I can see and hear everyone and everything walking by The water in the shower/tub does not fully turn off and leaks/drips

We arrived late and didn’t notice they didn’t have a Do No Disturb sign so housekeeping barged into the room in the morning When I went to ask the front desk, they initially said it was our responsibility to make sure that we put a do no disturb sign if we didn’t want housekeeping They are not serving breakfast of any kind There weren’t any extra blankets or sheets in the room There isn’t a way to modify the temperature of the roomThe good: location is good and accessible Beds are comfortable Water pressure is high in the shower Plenty of parking

Leo

Location is convenient Not impressed with room cleanliness as there was trash in room from occupant before me Coworkers from my company stay here often but this may be the last time I stay

Many issues with loud occupants and smoking inside rooms The restaurant has great service and really enjoy the fact the Starbucks is inside From someone who stays in Hilton properties every week, there are better options around

2. SureStay Plus Hotel By Best Western Chicago Lombard (3-star hotel)

About this hotel

A half-mile from the Yorktown Shopping Center, this low-key hotel is 8 miles from both the Cosley Zoo and the Elmhurst Art Museum.The traditionally furnished rooms come with complimentary high-speed Internet access, satellite TV and coffeemakers. Upgraded rooms add sofabeds. Kids stay at no charge in a parent’s room.Freebies include parking and hot breakfast, as well as 24/7 coffee and tea service in the upscale lobby. There’s also a fitness room and a 24-hour business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 11 min drive to the Morton Arboretum
  • Some guests complained about the kitchenettes
  • Guests praised the friendly, professional service
  • Guests mentioned microwaves 10 times
  • Guests praised the lobby
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Don Williams

I enjoyed my stay at the hotel Besides the delay in clean towels and additional post-pandemic charges added to the daily cost of the rooms, I would consider coming back againThe front desk team on each shift have been awesome and the continental breakfast each morning is fabulous

Compliments to the team that provide excellent meals and different options each morning for all guests (singles, married couples, and families)

Susan B

Gave 2 stars beds comfortable Hot breakfast inedible Eggs yuck bacon so thin put 6 slices on muffin on top of each other still didn’t make one normal piece of bacon

Toilet was reported as not working well Was there 3 days off and on it didn’t work Room not cleaned while there Had to empty own garbage Shower a learning experience Room badly in need of update First floor lobby very nice you would expect that upstairs too Staff friendly

3. Hyatt Regency Lisle Near Naperville (3-star hotel)

About this hotel

A half-mile from the 1,700-acre Morton Arboretum, this modern hotel off I-88 is 25 miles from the Loop district of downtown Chicago.Contemporary rooms feature sitting areas with pull-out sofas and desks. All include coffeemakers and minifridges, as well as flat-screen TVs and free Wi-Fi; some offer views of the arboretum.Amenities include an upscale restaurant and an informal lounge bar. There’s also a heated indoor pool and a fitness room.

Things You Need to Know

  • 4 min drive to Sea Lion Aquatic Park
  • Guests praised the lobby
  • Guests mentioned the rooms are unclean

Feedback From Real Customers

Stacy Kral

OUR CAR WAS VANDALIZED! I was a guest at the Hyatt Regency in Lisle, Illinois June 9-12 I was in town for my stepdaughter’s wedding, down the road at the Morton Arboretum We had an adjoining room for the night of June 10 for the bride

While we were there, many things were less than desirable, but the worst occurred on my final night there On Saturday night, June 11, I parked my other daughters’ car in the Hyatt parking lot I parked it in the well lit lot, close to the building, and thought it was a very safe spot The next morning, the catalytic converter had been stolen and the front hood was damaged When I reported it to hotel staff, they said they had no liability and could not help me I was shocked at their complete disregard and lack of concern, they also did not seem a bit surprised I would have hoped for some empathy, contact information for the police, somethingI guess that I should not have been too surprised though as the whole time I was there, the staff seemed unconcerned Even though the adjoining room was vacant on June 9, (we asked because we thought about getting it early), it was not cleaned and available until 4:30 pm June 10 We told them it was for a bridal party, with an early morning wedding the next day, but that did not seem to matterWe also witnessed other guests arriving after 4 and still not having their room ready They were offered drinks at the bar, but many needed their rooms Then we witnessed damage to the number board in one elevator, causing some floors to be inaccessible The other worst thing we saw was when some guests got stuck in the other elevator and were ringing the bell for some time They got out, but then that elevator was shut down for a dayAll in all, I will never stay there again, and fear to stay at any Hyatt

Naqia Najafi

At first glance this hotel looks like it will be a great stay The lobby is grand, clean and spacious However, the rooms do not match this vibe & does not look like the photos advertised

They are outdated and dirty The beds are tiny in size We stayed in a 2 double bed room, but the beds were closer in size to singles The washroom curtain had stains, and water pooled up to your ankles when taking a shower Our TV did not work & wifi also did not work for our first day of our stay We travelled with a large group and several members of our party experienced worse issues Earwigs in the bathtub, ants in the room, an electrical spark & flame from the outlet, blood like stains on sheets upon arriving in hotel There was also no daily cleaning/room service offered until the third night of your stay, which would have been nice to know prior to booking The only reason I’ve given this hotel 2 stars is because the staff is very kind and helpful But overall, if you’re expectations are a clean hotel room, I would not recommend this place

Mistic Mods

Room was great but asked for regular coffee 2 times and got decaf both times Last time we asked they never even came to the room Also we were supposed to get wedding venue rates and asked multiple times and was told fully booked but groom said they were not

Called sales dept and told the same thing I wouldn’t recommend for the price service should’ve been better

4. Hyatt Place Chicago/Naperville/Warrenville (3-star hotel)

About this hotel

In a commercial area off Interstate 88, this relaxed hotel is 4 miles from Riverwalk Park, and 23 miles from the Frank Lloyd Wright Home and Studio.Bright, casual rooms with sofabeds offer free Wi-Fi, flat-screen TVs and coffeemakers. Upgraded rooms add sitting areas.Freebies include parking and an area shuttle. There’s a laid-back restaurant, a market and a bar, as well as an indoor pool, a 24-hour gym and 1,200 sq ft of meeting space.

Things You Need to Know

  • Guests liked the clean, large rooms and praised the beds
  • Guests praised the friendly service
  • Some guests complained about the bathrooms
  • Guests praised the laid-back restaurant
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Paul Owen

I have stayed here and across the parking lot at Hyatt House Every time the front desk people have been amazing and helpful The rooms are nice and clean

Also can’t beat the price for the services For example: tonight the AC in my room wasn’t working I called down and within a minute the service tech came to my room They worked and worked but it still wasn’t working So they helped me get a room at another hotel near by, refunded me completely and gave me 2 free nights for the future Can’t beat it

Janice Marfiz

Stayed here for a work trip and the pricing was very reasonable The staff was super friendly and the continental breakfast had a good variety of product There was free parking which was great

The restaurant is not functioning right now but they have a snack bar and some items for alcoholic products The first night we ended up ordering in pizza and ate in the lobby, we wiped off the table when we left but the next morning when we ate breakfast there were still crumbs on the floor and you could tell the table hadn’t been cleaned The rooms they show online are not the rooms that we got While the room had almost everything the same, online it showed a full kitchenette but all we had was a coffee maker and small fridge The rooms online showed an entirely different setup The furniture looked old and tattered When I sat on the couch I felt lower then the ottoman and it was awkward to use together The faucet in my room was missing the bottom piece and it was weird stepping out of the shower and having to maneuver around the toilet The hotel did have a clean smell which was nice but no housekeeping available under 3 days stay unless you ask All in all I think for the price the hotel was a decent stay and the employees were super helpful I guess I was expecting more from a hyatt company

Anthony Norton Hernandez

The rooms were very clean and smelled good I loved that the rooms had a nice big couch along with a very comfortable bed Mini fridge and coffee maker in the room although no microwave, I think there was one downstairs

The AC works perfectly and they have a pool/hot tub and bar downstairs As far as the patrons, I had no problems with any other guest and everyone was respectful

5. Hilton Chicago/Oak Brook Hills Resort & Conference Center (4-star hotel)

About this hotel

This upscale conference hotel is 2 miles from the Mayslake Peabody Estate cultural venue and 15 miles from O’Hare International Airport.Straightforward rooms have free Wi-Fi, flat-screen TVs and coffeemakers; some offer golf course views. Suites add minifridges and separate living areas with pull-out sofas; upgraded suites feature private balconies. Room service is available.Parking is free. The hotel has a lobby bar, a casual eatery, and a grill restaurant with a patio, plus a business center and 42,000 sq ft of event space. There’s an 18-hole golf course, indoor and outdoor pools, and a gym, plus a spa, a game room and sports courts.

Things You Need to Know

  • 8 min drive to Lizzadro Museum of Lapidary Art
  • Guests praised the beds but some complained about the kitchenettes
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests praised the casual restaurant
  • Guests liked “golf courses”, mentioned 120 times in reviews
  • Guests liked the grounds

Feedback From Real Customers

Kathy Budewitz

This hotel truly is a hidden gem! We have been coming here for years with family and friends There is so much to offer—indoor/outdoor pool, golf, 2 restaurants, game room and more The hotel is just gorgeous, as well, and the staff is amazing! From the time you check-in, you feel welcomed

I have to give a huge shout out to our absolute favorite staff member, Willie, at the pool/golf bar He is amazing—hardworking, personable, efficient, and just an overall fantastic person! Such an asset to the hotel We already can’t wait to come back!

Justin Flora

My wife and I were here for a 1 night 2 day work conference We really enjoyed our stay Everyone was friendly and the hotel has so many amenities (large outdoor and indoor pools, nice selection of restaurants)

The conference food, snacks, drinks were great with a lot to choose from Our room was extremely clean and the beds were super comfy Thank you for a great experience Hilton team!

Karissa Plautz

Beautiful views of the golf course and skyline Clean room and bathroom Comfortable king size bed

Modern 2 restaurants and bar Friendly and helpful front desk staff Booked 2 rooms 3months ahead of time and happy to be on the same floor a few rooms away from each other Only downfall is we did ask for room service but they did not refresh towels or clean bathroom like asked

6. Best Western Naperville Inn (2-star hotel)

About this hotel

Less than a mile from Interstate 88, this unpretentious hotel is 2 miles from the DuPage Children’s Museum and 3 miles from the Sea Lion Aquatic Park.Relaxed rooms offer free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Upgraded rooms add in-room whirlpool tubs. Suites feature separate living areas with pull-out sofas.A breakfast buffet and parking are complimentary. Other amenities include a 24/7 fitness center and a sauna. There’s also meeting space, a business center and a coin-operated laundry.

Things You Need to Know

  • The rooms have minibars and refrigerators
  • 7 min drive to DuPage Children’s Museum
  • Some guests complained about the beds
  • One of the few hotels in the area with room service
  • Guests liked the friendly service
  • Guests praised the restaurant
  • Guests mentioned “Housekeeping” 19 times
  • The fitness center has weight machines

Feedback From Real Customers

Bethany Cook

The whole experience wasn’t bad The breakfast looked good The staff was good to me

The location is great and there are places to walk to Though the price was only a few dollars cheaper than the nicer hotel across the street where some of my group wound up The hotel needs work Alot of stuff is stained yellow including the floors, chairs in the lobby and the sheets There was no air on in the hotel in the middle of the summer except for the rooms which made it hard to be in the lobby as a group The sheets had holes in them and the only thing on the bed for cover was 2 thin sheets and a light blanket The drains in my tub and sink were broken The shower had mold/mildew and the shower was funky My room seemed to be one of the better rooms out of some that others in my group had

Bat Man

I can’t say enough great things about this location and it’s staff I cane here temporarily as I looked for a place to live in area From the time I checked in they made me feel at home

The rooms are nice and clean and you get waffles at breakfast Not to mention eggs,biscuits & gravy! Plus healthy options as wellThe pictures are of my favorite people at front desk So please be kind to themIf you come to Naperville and looking for a nice place stay here and NOT MOTEL !

Kristina Kvapil

Staff was nice enough, check in was easy Location was good, next to many things The rooms left something to be desired from what I’ve come to expect from best western

The sheet had a mysterious yellow spot, the middle blanket has clearly been washed a million times and was getting grungy as well as having holes that looked like cigarette burns, the AC was pretty pathetic and we ended up sleeping under sheets only because the room wouldn’t cool down enough, the toilet wasn’t sealing properly and kept running as well as leaking so we had maintenance come up just to make sure we didn’t get charged for it- he basically shrugged it off and said it was fine Other than that the rest of the room was fine This is the 4th best western we’ve stayed at this week and it definitely didn’t seem on par with the others

7. The Westin Chicago Northwest (4-star hotel)

  • Address: 400 Park Blvd, Itasca, IL 60143
  • Phone: (630) 773-4000
  • Ratings: 4.4 (2101 reviews) Very good
  • Website : The Westin Chicago Northwest
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Lakeside option for classic rooms, an indoor pool & 3 dining options, plus 31 meeting rooms.

About this hotel

Off I-290 in suburban Itasca, this refined hotel overlooks Hamilton Lakes. It’s 1.5 miles from Salt Creek Golf Club, 11.2 miles from O’Hare International Airport and 27.7 miles from the Chicago Loop.Classic rooms provide pillow-top mattresses, desks, flat-screen TVs and WiFi (fee). Some add treadmills or exercise bikes, while suites offer separate living rooms and wet bars.There’s an indoor pool and whirlpool, a 24/7 fitness center and 31 meeting rooms, plus free WiFi in the lobby. Dining options include a steakhouse, a cafe and an atrium lounge. There’s also a complimentary local shuttle and free on-site parking.

Things You Need to Know

  • Guests liked the beds
  • 5 min drive to Pirates’ Cove Children’s Theme Park
  • Guests praised the large rooms but some complained about the air conditioning
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 75 times
  • Guests praised the views
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Sanam Chakraborty

My husband and I had our multi-day Hindu wedding at the Westin Aileen was our point of contact and was great to work with! Everything went so smoothlyThe guest rooms and suites were very spacious

Unfortunately, about 50% of our guest’s rooms lost AC on Thursday and Friday, which was not ideal However, the Westin was able to give us a 50% refund on those nights which was appreciatedThe Westin was a fantastic venue for our South Asian wedding, their staff is knowledgeable and professional

Kori White

Nice suburban location about 20 minutes from the O’Hare airport Most of the eateries in the hotel are closed, I’m sure as a result of the pandemic The bistro has decent selections

Coffee shop offers standard fare Workers aren’t super helpful I ordered a coffee and fruit for almost $14 on two days No one told me they offered a combo that included the coffee, fruit, and a bagel/muffin for $8 (upgrade to specialty coffee option for like $2) I should have taken the time to read through everything but in the chaos of early morning rush, I try not to hold up the line I’ll know for return trips The hotel room I was in was OK Bed comfy Towels were a bit dingy Carpet shows signs of wear I also assume it is the byproduct of less workers due to the pandemic No daily housekeeping but that’s standard for the current times You can order service requests through the app Location is close to my office so I’m sure I’ll be returning

Sara DePew

Whenever I need to stay near Chicago, this is the hotel I choose I appreciate the quiet of the area (even with the airport nearby) and the restaurant has the best hotel breakfast The staff is friendly and helpful and there is free parking; I have always felt safe here, and have never had an issue with my vehicle

There is usually a robe in the bathroom, which is helpful to use if you are going swimming in the fitness center’s pool

8. Hampton Inn & Suites Addison (4-star hotel)

  • Address: 1685 W Lake St, Addison, IL 60101
  • Phone: (630) 495-9511
  • Ratings: 4.2 (516 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Addison
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Straightforward hotel with free Wi-Fi & hot breakfast, plus an indoor pool & a fitness center.

About this hotel

Situated in a shopping complex off Route 20, this unfussy, modern hotel is a 6-minute drive from the Itasca Metra station and 25 miles from downtown Chicago.Straightforward rooms include free Wi-Fi and custom-designed beds, plus desks, coffeemakers and flat-screen TVs with premium channels. Suites add separate living areas, minifridges and wet bars.Free perks include on-site hot breakfast (daily) and weekday breakfast bags to go, as well as parking. There’s also a fitness center and a heated indoor saltwater pool. Additional amenities consist of a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • The rooms have kitchenettes
  • 10 min drive to the Ned Brown Forest Preserve
  • Guests mentioned the service is friendly
  • Guests mentioned pools 19 times

Feedback From Real Customers

Tracie H

Wish we were there more than one night- the room was very clean and comfortable, and all the staff were so pleasant and nice- the front desk staff, the cleaning staff and especially the gentleman over the breakfast They even had Turkey sausage which was an A+ in our book because my husband doesn’t eat beef or pork The breakfast choices were PLENTIFUL, not skimpy like some other hotels we’ve been to during Covid

The price was also great compared to other hotels in the area Thank you so much for allowing us to be comfortable away from home Love from Ohio!!!

Kimber Ly

I had the best experience!! Was here for a bowling tournament and the staff was beyond exceptional We drove 10hrs overnight and arrived way sooner than we expected The staff was gracious enough to hurry and get a room ready so we could check in early

The breakfast was pretty good, they have all the staples so even the picky eaters should find something they like I will definitely come back if I visit IL again

Latoya Reed

The breakfast was not much of a variety to choose from There was no fruit for a healthier choice I wish the hotel offered turkey or chicken patties for people who don’t eat or can’t eat pork

The eggs with cheese was cold and horrible The pool was dirty, the only thing good about my stay was that my room was clean I have visited other Hampton hotels but this particular one really was a disappointment, I will not stay here again

9. Comfort Suites Lombard – Addison (3-star hotel)

About this hotel

Set off I-355, this modern all-suite hotel is 2 miles from the Safari Land indoor amusement center and 6 miles from the championship golf course at Medinah Country Club.Suites with classic decor come with free Wi-Fi, flat-screen TVs, desks and pull-out sofas, as well as microwaves, minifridges and coffeemakers. Upgraded suites add whirlpool tubs.Hot breakfast, coffee, and parking are complimentary. There’s also an indoor pool and an exercise room, as well as a business center and a gift shop.

Things You Need to Know

  • Guests liked the large rooms and the beds
  • 7 min drive to Safari Land
  • Guests mentioned hot tubs 29 times
  • Guests liked the indoor pool

Feedback From Real Customers

Deval Dragon

This Comfort Suites is run down but they are doing their best There is no breakfast to speak but the staff is friendly During the week it is a nice quite place but on the weekends this hotel is hopping

Loud parties, cigarette and marijuana smoke and lots of people running around If you want to relive your college days I highly recommend booking a weekend stay here

Hannah Jones

NOT for groups!!!We were promised a meeting space with our group, and this was a deciding factor in choosing the hotel However, upon arrival we were told that the new owners do not rent out the room or that it would be $300 (which is a drastic overprice, the room was not good quality other than having tables and chairs) The only bright spot was the evening employee who listened to us and helped us work out something for our group of students

I would NOT recommend this hotel for groups, especially if you are looking to have space to be together The new management is horrible, and clearly they don’t value groups We were also scolded for a noise complaint that was not even our students I would never come back

10. Hyatt House Chicago/Naperville/Warrenville (3-star hotel)

About this hotel

This modern, extended-stay hotel is 3 miles from both Centennial Beach aquatic park and the Naper Settlement pioneer village.Bright studio to 2-bedroom suites come with kitchens, living areas and free Wi-Fi, as well as flat-screen TVs and DVD players.Complimentary amenities include a hot breakfast buffet, weeknight social drinks and a grocery delivery service, as well as parking and a local shuttle. There’s also an indoor pool and a fitness center, along with a 24-hour convenience store and a BBQ area.

Things You Need to Know

  • Guests praised the kitchenettes
  • 3 min drive to Herrick Lake Forest Preserve
  • Guests mentioned the rooms are unclean
  • Guests liked the service
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 12 times
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Micheal Stinsman

Great location for where I needed to be during my stay & quite, for the most partDuring my first 2 nights, a lot of families staying for what appeared to be a multiple state school event, with kids running up & down the hall & stairwell Although, I think the loudest incident was the tornado siren that went off outside my window

I went on this trip knowing full well to pay attention to the weather, & for the most part, know what I need to do in case emergency I also seek out the evacuation plans to familiarize myself with the safest route out Right away I found the instructions for a fire but had to search the room for the welcome book to see if there is any further instructions for a tornado Once I finally located it laying on a shelf near the tv, I read the tiny paragraph that told me to shelter in the bathroom if I am in my room or in the hall of the lobby area if I am downstairs For those that do not read the welcome books it might be beneficial to add those instructions to the fire escape plan on the back of the door so when the siren goes off the guests know what to do and are not searching the room for instructions Just happens that a tornado touched down not far from our location & I knew what to do when the siren went off because I searched for the informationOn a different noteIt was great having a kitchenette in the room so that I could make my own meals instead of eating a bunch of fast food the whole time Comfortable seating area to unwind before retiring to a soft pillow in a spacious bed & warm blankets Restaurants, bars & stores are not far down the roadI would definitely consider staying here again if I find myself back in the area

Belinda Thompson

When we first got there the outside wasn’t very appealing at all To the point we thought about finding another place to stay The building was just to plain

Sure they had gas grills you could use that were clean looking But we weren’t there to cook I was having surgery in the morning So I needed to get things done as the hospital requested But we went on inside and the place was really nice and the lady behind the desk was really nice and friendly We told her about what we were thinking when we first drove up She laughed along with us We checked in and went to our room Talk about being pleasantly surprised how the room was and how much space we had all over the room Now as for the bedthat one needed to be changed out for a new one It sagged in the middle some I couldn’t sleep on it due to my neck So I slept on the big couch just fine Tim slept in the bed but didn’t get much sleep due to how the bed was Yes we will stay again when needed Just not the same room/bed We didnt take time to walk around to see the pool and all As we were busy getting ready for my surgery in the morning

shelley zottola

Regina!!! She was so helpful and friendly! We were in a bad situation with a different hotel (dirty, smelly and not friendly); Regina single handedly put us at ease and helped us solve the problem She was amazing!!! The hotel itself is great as well Very clean and inviting

My stay was only one night but my brother could be here for a while!! Thank you Regina…you put my mind at ease!!!

11. Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel (3-star hotel)

About this hotel

Off Route 64, this relaxed hotel is 2 miles from the Cosley Zoo, and 3 miles from both Billy Graham Center Museum and Wheaton Metra train station.Unfussy rooms provide free Wi-Fi and flat-screens, along with coffeemakers and minifridges. Some rooms have kitchenettes and/or pull-out sofas. Suites add whirlpool tubs, kitchens and separate living areas. Room service is available. Kids stay in a parent’s room at no charge.Parking and an area shuttle service are complimentary. There’s a casual restaurant/bar. Other amenities include an indoor pool and a fitness room, plus a business center and 3 event spaces. Breakfast is offered (fee).

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to the Cosley Zoo
  • Guests praised the friendly service
  • Guests liked the casual restaurant
  • Guests mentioned “hamburgers” 15 times
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub
  • Guests praised the bar

Feedback From Real Customers

Lana Parrish

The woman at the front desk was one of the friendliest people I’ve ever metThe room was clean and had a mini fridge and microwaveThe bathroom was very clean and the complimentary shampoo, cond and lotion smelled so nice

But the winner is the beds Like sleeping in a cloud The A/C worked great and the sheets were soft and cozy It was fabulous

eric mestas

My flight was canceled so United airlines gave me a voucher to stay there When I got there the lady was overwhelmed at the front desk asked if I had a reservation and told her that the airline had sent me with this voucher She told me they should’ve checked because the hotel was full and nothing was available

After waiting more than an hour she said she could help me because they have extra rooms which she charged to my American Express Later much later when I got into the room I felt like I had been taken and decided to check out immediately She then told me it was my fault because I did have a reservation I didn’t tell her She said telling her that the airline had sent me didn’t explain anything Then she didn’t know how to reverse my American Express charge and when she found my reservation she kept on saying she would take care of it meaning make me pay for something the airline was already doing The lady even asked me to buy her a couple cheeseburgers which I did while she was trying to help out Worse experience I’ve ever had at any hotel abroad or at home in the states I will check next week to be sure they refund my American Express cardif the airport sends you there make sure they take the voucher and don’t put up with any attitude, The lady was absolutely awful Now I am back at the airport sitting on a bench but it’s better than paying that hotel I feel

Becky Greeley

Strike 1 – The man at the front desk was not very accommodating We were traveling with our family of 6 We asked for more towels when we checked in and were told that housekeeping was gone for the day

Not true because we discovered she was still there Security ended up helping us get towels and the proper bedding for the couch bedStrike 2 – NO Continental breakfast We have been traveling for 3 days from San Antonio Texarkana has a breakfast, free Paducah, KY again has a continental breakfast Chicago hasBurger Theory What theWhy cant they all be consistent!! This is the reason we chose to stay at Holiday Inn’s on our entire 3 week vacation Now reconsideringStrike 3 – No Shampoo, Conditioner, and Body Gel in the shower like the previous 2 hotels we stayed in Just the tiny bottles on the sink We pay more to stay in the better hotels for better accommodations and service This hotel needs to discount their price for not having those amenitiesOn the Plus side – We did have a great time in the pool which was open until 11pm and the rooms were cleanFYI – The ceiling are very low Tall people (above about 6′ 3″) stay elsewhere

12. Hyatt Place Chicago/Lombard/Oak Brook (3-star hotel)

About this hotel

Off the I-88, this modern hotel is also 6.1 miles from golf at the Village Links of Glen Ellyn and 6.9 miles from the Odeum Expo Center.The polished rooms come with separate living and sleeping areas, 42-inch flat-screen TVs and pull-out sofas. They also include minifridges and coffeemakers.Amenities include an indoor pool, a fitness center, and a coffee and cocktail bar. There’s also 24/7 dining and a market, plus a complimentary local shuttle.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Guests praised the showers
  • 11 min drive to Lizzadro Museum of Lapidary Art
  • Guests liked that this hotel is near shopping
  • Guests liked the professional service
  • Guests praised the restaurant
  • Guests mentioned pools 61 times
  • The hotel has a boutique store

Feedback From Real Customers

abdullah boudaya

Great management and great staff Very clean and organized hotel We were greeted by the manager upon arrival and the service was amazing

The hotel is super clean and the rooms are fantastic! I would highly recommend this place I will definitely plan to stay here for my next visits to Chicago area By the way the parking was also excellent and lots of shopping stores and restaurants around Thank you team for making our stay as comfortable as possibleSpecial thanks to the manager who guided us around the area and recommended places to go to

Misty Pranga

Had an excellent stay at this hotel We really enjoyed staying here and will recommend it to others My only complaint the entire time was that the pool was a bit cold

The staff were very friendly and accommodating at every turn Breakfast was great with lots of options for both hot and cold food I was very impressed they even offered almond milk for cereal and coffee

Leanne Clements

The rooms were clean and spacious The lobby, pool, breakfast area and grounds could of used some attention Unkempt to say the least! Breakfast was not very appetizing

We had an issue with our room door jamming and it was handled very unprofessional by the staff The clerk on staff was even using choice 4 letter words dealing with his frustration with the situation! The next day for our inconvenience, I was told I would receive an email with points enough for a free room for any Hyatt Place Of course, that never came Very disappointed!! I would not recommend nor go back to this hotel

13. Sleep Inn (2-star hotel)

  • Address: 1831 W Diehl Rd, Naperville, IL 60563
  • Phone: (630) 778-5900
  • Ratings: 4.0 (297 reviews) Very good
  • Website : Sleep Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Simple rooms with flat-screens in a low-key hotel offering complimentary parking & Wi-Fi.

About this hotel

Off Interstate 88, this unassuming hotel is 5 miles from Naper Settlement outdoor museum and 6 miles from Cantigny Park.Low-key rooms come with free Wi-Fi, flat-screen TVs and coffeemakers, plus minifridges and microwaves. Upgraded quarters add whirlpool tubs.Breakfast and parking are complimentary. There’s a fitness room, a business center and coin-operated laundry facilities.

Things You Need to Know

  • 9 min drive to Blackwell Forest Preserve
  • Guests liked the friendly service
  • Guests mentioned showers 14 times
  • Guests mentioned beds 25 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Tim Bitner

I stay here twice a week I have stayed in all the motels in the area in this price range Sleep Inn is miles better than any of them

Everyone at the front desk is polite and professional It’s cleaner than rooms for three times the rate They are serious about clean They have a good breakfast It’s an all around great deal for the money

Clover Spang

Stayed here several times at this point Desk service is very nice n patient Tho the rooms appear clean enough most smell pretty funky

The cleaning lady apparently has a vendetta against me cuz every time I got off or on the elevator she was mopping the floor directly in front of it no matter what time it was!! I’m hella clumsy and tore my hamstring a cpl yrs ago so slick concrete floors make me extremely nervous :/ mopping is NOT the same thing as laying out a red carpet or flower petals in front of guests like Coming to America

Jessie James

You will have GPS it because it’s not upfront on the road Next to a Cracker Barrel which is great I was told they had truck parking

Get there and the Desk Attendant seemed fluttered almost as if she was looking for an argument Instead of truck parking I was told “I could park on the street since for years they’ve never had a problem” After diffusing the initial conversation I asked about an area on the property and was told if I can get my vehicle in there then I could very well park it there So I did just that Breakfast was ok prefab eggs sausage and the like If you’re wanting to rest and relax next to a lake this is the place

14. Motel 6 Elk Grove Village, IL (2-star hotel)

About this hotel

Set off I-290, this laid-back motel is 3 miles from Olympic Park, 4 miles from LEGOLAND Discovery Center Chicago and 9 miles from Arlington Park horse-racing track.Straightforward rooms feature free Wi-Fi and flat-screen TVs; some upgraded rooms add whirlpool tubs. Kids aged 17 and under stay with an adult family member for no extra charge.Morning coffee is complimentary, and there’s a meeting room. Parking is available and pets are welcome.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to the Ned Brown Forest Preserve
  • Guests praised the friendly, professional service
  • Guests mentioned “wallpapers” 12 times
  • Some guests complained about the bar

Feedback From Real Customers

Theodora Tsatsos

This place is run very very well My first encounter was with Debra, who was extremely polite and very helpful Then when I checked in, she bent over backwards to accommodate us in every way

She’s been consistently pleasant, and goes the extra mile Everyone has been great Darryl always checks up on us, as does Marco, and Keith is a fantastic general managerThis stay has been a very pleasant surprise because of the very efficient way that it’s runRecommend

Elizabeth Beyer

The price is affordable for short and long term stays The staff there are very friendly and super helpful Monica is one of the best staff at the hotel

She’s made me and my husband feel more than welcome and comfortable during our 3 week stay The housekeeping doesn’t always keep up with exchanging towels, supplying toilet paper and giving fresh bed sheets but every time Monica was on shift she always checked and made sure that everything was satisfactory and our needs and wants were met Thank you for the wonderful stay

Kathy Bellas

I Also am wondering why this Hotel isn’t rated higher I have been to many, many Motel6 and this is the best one I ran across by far I really think they are rated too low

Karla works at the front deskShe is very polite &patientAlways Greets u with a smile and never has a attitude problem with the guestWorks very good under pressureKeep up the good work!!

15. Fairfield Inn & Suites by Marriott Chicago Lombard (2-star hotel)

About this hotel

This laid-back hotel off I-355 is 4 miles from the Odeum Expo Center, and 10 miles from the gardens and golf course at Cantigny Park.Warm rooms offer desks with ergonomic chairs, free Wi-Fi, and flat-screen TVs with premium cable channels, as well as coffeemakers. Upgraded rooms and suites add pull-out sofas, and some offer minifridges, wet bars and/or whirlpool tubs.Free hot breakfast and parking are offered. Other amenities include an indoor pool, a hot tub and a 24-hour fitness center, plus a business center. There’s also a 24/7 convenience store and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to Lilacia Park
  • Guests praised the friendly service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

matthew gilmore

As a platinum Elite member Staying here now started off going well But regret it and wish I stayed back at Residence inn by Marriott Chicago Oak Brook 790 Jorie Blvd Much better overall

So here is the rundown:1) greeted nicely and professionally by Andrea I believe2) room was clean but didn’t smell the best and carpet needs to be updated as well as other things inside the room3) normally I get a bottle water when I walk in and when I arrived after working a 12hr day (I’m not here for pleasure and will not be back) the lady Terry was sitting in her chair while I was waiting at the front desk for someone to come… she slowly walks towards me with a bothered look on her face… and grumpy I might add… I simply ask may I have a bottle of water please? … She hesitates and slowly walks to where the water is and says I’ll do it this time…Wow!? Really I didn’t ask if I can have a party in the lounge which is closed by the way Definitely needs better customer service skills and will let my many colleagues know to stay away unfortunately and will not get my business I work hard for my money and enjoy supporting people who treat me well Hopefully management will do something and keep professional people to represent you all

Joselin Perez

The location of the hotel is incredible We were only about 30 minutes away from the city, which was very convenient There are also restaurants all around, so we had plenty of options to choose from, and we were even able to get food delivered to our room

There were some forest preserves nearby as well, so I was able to go on walks with my family The staff was super nice and helpful I highly recommend the hotel

Jonathan Cragoe

it seems obvious to me that management is responsible for lowsy customer service Some important-acting lady was strutting around with her clip-board being snappy with employees and also with me as a customer it sucks when management only cares about their ego, because then they only hire people who service that ego, rather than service the hotel or its guests

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